Roberto Llanes | Page 6

The best dealer in town Mercedes Benz of Cutler Bay the #1! Such a great dealer with outstanding customer service. I’v been a customer since 1994 at the Coral Gables Bill Ussery but in 2010 I took a drive #1! Such a great dealer with outstanding customer service. I’v been a customer since 1994 at the Coral Gables Bill Ussery but in 2010 I took a drive to Cutler Bay met Oliver Ortiz and till this day! Oliver Ortiz is such a gentleman he’s polite and extremely sweet. I’ve seen him work hard to get to where he is and I’m proud of him. Also would like to mention Maribel Ramos and Ira Jones together they work as a team providing us customers Outstanding service. Keep up the great job! You all are wonderful. Regards, Jacqueline Reyes More

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The salesman understood our needs from the first call. With two calls we purchased the car in the same week. Finance Mgr and Service Mgr all A+ With two calls we purchased the car in the same week. Finance Mgr and Service Mgr all A+ More

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Luis Gutierrez was exceptional. The location was impressive. Looked very organized and clean. Everyone I came into contact with was very helpful and friendly. Good selection of cars. The location was impressive. Looked very organized and clean. Everyone I came into contact with was very helpful and friendly. Good selection of cars. The sales manager (Oliver) and the finance director were extremely helpful. The salesman (Ira) was knowledgeable about the car and very patient. More

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I had a great time I had a wonderful time leasing my 2020 GLE 350 for my lovely wife. Danny was very knowledgeable, very nice and always ready to go the extra mile sinc I had a wonderful time leasing my 2020 GLE 350 for my lovely wife. Danny was very knowledgeable, very nice and always ready to go the extra mile since, I remembered him about six years ago, when I lease my first Mercedes GLK. Roberto Llanes was the finance officer that I met for the first time (2020). He was super, the paperwork took seconds LOL. Of course I cannot forget Hugo that helped my wife and I in 2014 and 2017. Thank you. More

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Best experience ever.. Super professional attention. Great quality in all services. I had the pleasure of being attended by exceptional sellers like Hector. 100% recommended! Great quality in all services. I had the pleasure of being attended by exceptional sellers like Hector. 100% recommended! More

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Five star sales rep (Danny) and finance ( Roberto) meet the best or nothing congratulation 100% satisfaction thank you for your great effort and dedication to be the best. the best or nothing congratulation 100% satisfaction thank you for your great effort and dedication to be the best. More

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Excellent service and attention by the entire staff at Cutler Bay MB. Very pleased with the experience. Would recommend Cutler Bay Mercedes Benz to anybody. Will return myself Cutler Bay MB. Very pleased with the experience. Would recommend Cutler Bay Mercedes Benz to anybody. Will return myself More

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Wonderful service, beautiful location,second Mercedes Benz at Cutler Bay, will recommend to friends and family, keep up the good work. Love my new car. Benz at Cutler Bay, will recommend to friends and family, keep up the good work. Love my new car. More

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Amazing experience, above and beyond customer service. Couldn’t be more happy to get my first MB here. Special thanks to Roberto LLanes, Oscar Yanes, Hector Fernández and Albert Torrez, great team work. � Couldn’t be more happy to get my first MB here. Special thanks to Roberto LLanes, Oscar Yanes, Hector Fernández and Albert Torrez, great team work. 😃🙌🏼 More

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It was a pleasure getting our new car at this dealer. Hector Fernandez, Oscar Yanes and Roberto Llanes, were all professional and helpful. Great service Hector Fernandez, Oscar Yanes and Roberto Llanes, were all professional and helpful. Great service More

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