Roberto Perez
Roberto Perez at Empire Ford Inc.

Roberto Perez | Page 11

Finance Manager - Fall River store

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

Contact Me
4.5
115 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

Specialties & Trainings

Ford Master Certified Sales Consultant

4.5

115 Reviews

Write a Review

115 Reviews of Roberto Perez

November 17, 2021

Dealership Rating
Employee Rating

The process of buying our new car went smooth and the dealership did their best with any questions we had and we were overall very satisfied with our experience, when you decide to go with Ford of New Be More

by Porto94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2021

Empire Ford Inc. responded

Dear Porto94, We're so happy to hear that your new car buying experience "went smooth" and that you were satisfied with your experience! Our Salesperson Roberto does a great job or working with customers to find exactly what they're looking for. Thank you for your business!

November 01, 2021

Dealership Rating
Employee Rating

Great Empire Ford New Bedford Good peoople. And Good cars thank Empire Ford Josué f More

by Juan Carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josue Carchipuendo

Nov 15, 2021

Empire Ford Inc. responded

Dear Juan Carlos, Thanks so much for your 5-star review and for mentioning your salesperson Jose by name. We appreciate your business!

August 27, 2021

Dealership Rating
Employee Rating

I hqd a great experience. Great dealership to deal with, able to get me into the truck I wanted. No hassles.. would buy from them again . More

by dragazzini
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Ferreira

Aug 31, 2021

Empire Ford Inc. responded

Dear dragazzini, We're so happy to hear that you "had a great experience" and you got the truck you wanted! Welcome to the Empire Ford family!

August 13, 2021

Dealership Rating
Employee Rating

Excellent! The people and managers were nice! Dealing with the dealership was great, more than what I expected! I would definitely work with them again. More

by Feliciofranco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2021

Empire Ford Inc. responded

Dear Feliciofranco, We truly appreciate your 5-star review and we're thrilled that you found your experience at Empire Ford to be "Excellent." We look forward to seeing again in the future. Safe travels.

June 28, 2021

Dealership Rating
Employee Rating

Not professional, was lied to and given run around. Was told vehicle was checked out and never was. If I'm paying a chunk of money for a used 2017 vehicle then I kind of expect it to be in decent shape and More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bryce Sewall

Jul 03, 2021

Empire Ford Inc. responded

Dear customer, could you please provide us with your name and the vehicle you purchased so we can do a little digging and determine what can be done to resolve this issue? We don't have enough information at this time.

Jul 03, 2021

Disappointed responded

Kelly Estrela 2017 Hypergreen jeep wrangler

May 24, 2021

Dealership Rating
Employee Rating

The staff were very professional and friendly. They kept me apprised on the status of my new f150.....Kevin even took a video of my new f150 as it rolled off the ramp truck. Greatest staff.....made my purc More

by jbeez6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft, Bryce Sewall

May 25, 2021

Empire Ford Inc. responded

Dear Jbeez6, Congratulations on the purchase of your new Ford F-150! We're so pleased to hear that you were happy with the customer service you received. Kevin goes above and beyond to help our customers and we truly appreciate it that you shared your experience. Safe travels!

April 09, 2021

Dealership Rating
Employee Rating

Great customer service. Very friendly sales men. Second truck i bought from them. Will buy another one again.Thank you for the new truck. Love it. More

by RAYC427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2021

Empire Ford Inc. responded

Dear Rayc427, thank you so much for the repeat business! We're happy to hear that our sales team was "very friendly!" Enjoy your new truck & save travels!

February 16, 2021

Dealership Rating
Employee Rating

They were very friendly. Roberto Perez was very knowledgeable and friendly.he made u feel comfortable.the dealer ship over all great bunch guys.and good hours More

by LEEG636
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Monsegue

Feb 19, 2021

Empire Ford Inc. responded

Dear Leeg636, thank you for your positive review and comments about Roberto and the dealership as a whole. Thank you for doing business with Empire Ford.

December 11, 2020

Dealership Rating
Employee Rating

I don’t want to write. This is why I don’t usually do these. Just let me answer what I want to. This made the experience less comfortable More

by vicdor45
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft, Kevin Pereira

Dec 30, 2020

Empire Ford Inc. responded

Dear Vicdor45, We appreciate you taking the time to rate your experience with our dealership and our staff. Customer's comments and reviews are very important to us. Thank you.

November 06, 2020

Dealership Rating
Employee Rating

Listening to customers needs and Communication was not a strong suit for Mr. Perez .. The manager Kevin was great and easier to deal with he was great More

by noeltiff31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira

Nov 10, 2020

Empire Ford Inc. responded

Dear noeltiff31, thank you for your honest review and positive rating. We're happy to hear that Kevin Bancroft was able to assist you an that you found what you were looking for. Thank you for doing business with Empire Ford!

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