Roberto Perez

Amazing dealership! !! This was my first time buying a car at Lou Bachrodt Chevrolet, but it won't be my last! From start to finish, this was an awesome experience. We we !! This was my first time buying a car at Lou Bachrodt Chevrolet, but it won't be my last! From start to finish, this was an awesome experience. We were greeted at the door by our salesman, Roberto, who introduced us to the General Manager who was sincere in greeting us and telling us he'd be a part of our process to help in any way. No 'hard sell'! No 'pressure sales'. Just genuine professionalism aiming to make sure we got the car that fit our needs and our budget. Roberto showed us several choices, knew the details about each model, and only wanted to be sure that what we wanted and needed would be what we got. Same with the pricing...straight up, no hidden last minute surprises. And Alain in the financing department was also terrific, not hard-selling us on anything, but rather explaining what made sense for us. And finally, a shout-out to Floyd who detailed the car like I've never seen...sparkling!!! Bottom line? Great team! Great experience! We'll be back for sure for our future car needs!!! More

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Terrific service? Everyone was pleasant knowledgeable ready to help me any way they could.The showroom was spotless Everyone was pleasant knowledgeable ready to help me any way they could.The showroom was spotless More

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Robert took his time with me. He explained things so that I understood what I need to know to make a good decision about the car I wanted to buy. He explained things so that I understood what I need to know to make a good decision about the car I wanted to buy. More

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When I purchased a vehicle the staff was great and the process was incredibly straight forward. I just had the vehicle serviced and it was a fair price and the service was fast. process was incredibly straight forward. I just had the vehicle serviced and it was a fair price and the service was fast. More

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People here is very helpful and friendly and most reliable and likeable customer service an excellent service ever reliable and likeable customer service an excellent service ever More

by derekspill Verified Customer Verified Customer

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Best service ever from all the team: sales people, manager, financist, etc. Fair negotiations in trade in and also on sale manager, financist, etc. Fair negotiations in trade in and also on sale More

by yasnay Verified Customer Verified Customer

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Roberto Perez and staff were great. When we arrived Roberto was waiting outside and the vehicle was already out front ready for a test drive. It was the exact vehicle my son wanted but When we arrived Roberto was waiting outside and the vehicle was already out front ready for a test drive. It was the exact vehicle my son wanted but we were looking at a couple of options to make sure that was the one he was going to purchase. Roberto was great showing us the other options but in the end my son went with the first option. Here are my few things that are minor and they can do better with. The length of time it takes to purchase a vehicle. We were there for hours. For about six hours to be exact. To me that’s way too long. Dealerships need to do better. We live four hours away and it was a long day. My two main complains are the presentation of the truck when we arrived and when we left. When we arrived, there was a huge spiderweb on the truck from the back of the truck to the truck bed. It was not cleaned when we got there. If you’re going to present a truck to a customer you should have the truck at least cleaned enough to present that truck. Then they detailed it because we were purchasing the truck and it was not detailed correctly. There was stuff stuck to the side and to me if a customer is purchasing a vehicle you should detail it properly. My last complaint was we were tired and had been there all day and ready to go home. It was still raining, and there was no mats in the truck. We asked Roberto he called somebody we had to go and look for mats. All of this should’ve been done for when we were ready to leave. We made the best out of the day and my son is very happy with his new truck. Again Roberto and the staff we dealt with were great. More

by Donniey1 Verified Customer Verified Customer

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I recently purchased a 2025 Chevy Equinox at Lou Bachrodt Coconut Creek, The process was quick and easy with no pressure on me as the buyer. The team was exceptional, especially Chris Hunter who helped me fi Coconut Creek, The process was quick and easy with no pressure on me as the buyer. The team was exceptional, especially Chris Hunter who helped me find the vehicle I purchased. More

by JOEY48 Verified Customer Verified Customer

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fast, reliable, trusty, excellent service, good attention to all the details. I will recomended all the time. to all the details. I will recomended all the time. More

by ARVELOM Verified Customer Verified Customer

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excellent service, helfull and straight forward comunication and fast attention, very helpful. I will recoment roberto all the time. comunication and fast attention, very helpful. I will recoment roberto all the time. More

by ARVELOM Verified Customer Verified Customer

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