Robin Gurtner
Robin Gurtner at Crown Buick GMC

Robin Gurtner | Page 29

Fixed Operations Director

Crown Buick GMC

2121 Clearview Pkwy
Metairie, LA 70001

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4.5
423 Reviews
4.5

423 Reviews

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423 Reviews of Robin Gurtner

July 22, 2023

Dealership Rating
Employee Rating

Professional, polite, expedient service. My car was returned to me quickly and the courtesy pick up and drop off are most appreciated. More

by stephanie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington , Kate, Chris, Louis

July 21, 2023

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Always very helpful and polite. Also, it’s very close to our home so it’s very convenient More

by DEBRIVOLO
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Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

July 20, 2023

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I had an appt. A guy helped me and about 45 minutes later I was still sitting watching my car not being moved. I then asked what is going on and I was told oh the More

by SHELLYD2980
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Kwanza Washington

Aug 03, 2023

Crown Buick GMC responded

We're sorry to hear about your disappointment with our services. We apologize for any inconvenience caused and appreciate you bringing this to our attention. We value your feedback and would like to make things right. Please reach out to me at jennas@crownbuickgmc.com and we'll work towards a resolution. Thank you for your understanding. Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 20, 2023

Dealership Rating
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Everything went smoothly and the staff was efficient and friendly. Truly an enjoyable experience. Thanks. More

by EILEENCOLLIGNON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

July 19, 2023

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While the service department was very busy, they did the requested repairs promptly and professionally at a good price. More

by EHOSLI
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Recommend Dealer
Yes

July 19, 2023

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They are very efficient and kind, always tak good care of my car and never not impress me More

by ALISONSTEPHENS245
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Recommend Dealer
Yes

July 18, 2023

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Customer service is exceptional, my service rep Dannette is amazing!! I will recommend GMAC service to everyone we know!! It’s difficult to find good employees! And you definitely have it, keep yourself More

by DTAYLOR115
Service Price Transparency
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Recommend Dealer
Yes
Jul 18, 2023

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 18, 2023

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Employee Rating

Thank you Dwayne for taking care of my 18 Encore. I appreciate all your efforts to please me. More

by MELIPARI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wayne Bourg, Kwanza Washington

Jul 18, 2023

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 17, 2023

Dealership Rating
Employee Rating

Very impressed with everyone I dealt with during the time my automobile was in their care. I had a problem with the car and had no appointment with the service department. they were gracious and kind and l More

by KATHLEEN.ORTA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Kennedy

Jul 18, 2023

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 16, 2023

Dealership Rating
Employee Rating

The best dealership I have been dealing with them for years They always take care of me More

by COFSU2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

Jul 18, 2023

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience. We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

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