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Robin Tollefson
Robin Tollefson at Luther Family Buick GMC
Refer Me

Robin Tollefson | Page 50

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
4.9
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

10 yrs, 3 mos

Industry Experience

46 yrs, 1 mo

Languages Spoken

English English

4.9

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

October 09, 2021

Dealership Rating
Employee Rating

Excellent customer service from start to finish, I was in and out but my experience was thorough. More

by Guest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Nov 03, 2021

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 08, 2021

Dealership Rating
Employee Rating

They were polite, worked with me and did a quality job,would recommend them, Bob my mechanic is came and talked to me explained what was done...... More

by vicky.rott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 11, 2021

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 06, 2021

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Employee Rating

We were from out of town and our check engine light came on. They found time to Check out our car and get us back on the road... More

by mwelty25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 08, 2021

Luther Family Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 06, 2021

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Employee Rating

The Service Center accepted the appointment early from their online portal. The Equinox LT is in for repairs because the check engine light illuminated twice while driving on local roads. Thank you, More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 08, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 03, 2021

Dealership Rating
Employee Rating

The customer service & in a timely manner is excellent! They are knowledgeable & very helpful thank you! More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald , Patrick, Andrew

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Oct 05, 2021

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 01, 2021

Dealership Rating
Employee Rating

Got my vehicle in early! Great staff to work with. Check-in bay clean! Easy to pick up my vehicle when service completed. More

by JTKANGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Helpful
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Oct 04, 2021

Luther Family Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 01, 2021

Dealership Rating
Employee Rating

They are quick when you wait for an oil change. They are also friendly and helpful. More

by ajnel4271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Oct 04, 2021

Luther Family Buick GMC responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 30, 2021

Dealership Rating
Employee Rating

They are always polite on the phone and very helpful. All employees are pleasant. That is why I continue to have my car serviced here. More

by Tvarriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald, Joe Emmerich

Helpful
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Oct 01, 2021

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 30, 2021

Dealership Rating
Employee Rating

Once again it is a real pleasure to have such a GREAT team in my area to work with very professional More

by NERBY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald, Joe Emmerich

Helpful
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Oct 01, 2021

Luther Family Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Luther Family Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 30, 2021

Dealership Rating
Employee Rating

The people and service is always outstanding at Luther that’s why I keep coming back. More

by Bobkarn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Helpful
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Oct 01, 2021

Luther Family Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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