Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 68

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

April 04, 2021

Dealership Rating
Employee Rating

This visit the tech reprogrammed the radio so hopefully it will work correctly in the future. Sean explained everything very well. This radio in my 2020 Sierra has been a frustration. More

by rpjohnsonmn
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson , Sean in the shop

Apr 07, 2021

Luther Family Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 03, 2021

Dealership Rating
Employee Rating

The service for my oil change was fine however I wanted to ask somebody some questions referring to my 2019 sierra Dinali and they couldn’t give me the time of day they want me to waste my time to make an More

by coronatoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 21, 2021

Luther Family Buick GMC responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 01, 2021

Dealership Rating
Employee Rating

I brought my truck in for an oil change and a recall a day early. Was expecting a call the next day. Was done in an hour!! Very fast!! More

by Chevyracing03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2021

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 31, 2021

Dealership Rating
Employee Rating

Had a great experience. Was offered a ride for pickup as well as some advise for how to fix a problem with my car and not have to bring it in! More

by TBone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 30, 2021

Dealership Rating
Employee Rating

Schedule a Oil Change and they had it done in a very efficient time. They called me before working on my car to make sure I knew everything they were doing before going ahead and doing it. I will defini More

by ChevyGirl2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2021

Luther Family Buick GMC responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 28, 2021

Dealership Rating
Employee Rating

Robin in service is awesome to work with. Always had good service from that department had an issue with sales on Saturday didn’t feel the customer service was good but finally talked to Mr Medley and he is More

by MARKWELTER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Berghorst , Richard Medley

Mar 31, 2021

Luther Family Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Robin does for Luther Family Buick GMC and our customers. Hope to see you again soon! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 28, 2021

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Employee Rating

Luther is by far the place my family likes to have our vehicles serviced. Friendly and helpful staff. We enjoy the customer lounge. Very relaxing and accommodating. More

by Dan.cz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kari Sunderland

Mar 31, 2021

Luther Family Buick GMC responded

We appreciate the kind words, Dan. We look forward to seeing you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 25, 2021

Dealership Rating
Employee Rating

Very thorough in the inspection of my vehicle to recognize possible needs to address in future visits. Will continue to come back for future service. More

by rezneje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kari Sunderland

Mar 29, 2021

Luther Family Buick GMC responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 21, 2021

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Employee Rating

The whole experience at Luther was fantastic. The sale went smooth. We had a part that needed to be replaced. Service did a great job with that also. Very pleased More

by Andrewschwandt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Paul McDonald , Tom Carrier

Mar 24, 2021

Luther Family Buick GMC responded

Andrew, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 20, 2021

Dealership Rating
Employee Rating

I brought my car in for a misfire issue and they did a great job of resolving the issue. The customer service was friendly and exceptional. More

by JR1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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