Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 67

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

April 17, 2021

Dealership Rating
Employee Rating

Great friendly service. Very happy with repairs done. Great communication and professionalism. Thanks for a great service experience. I will be bringing my vehicle back for any other repairs needed. More

by tsiegel88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2021

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 16, 2021

Dealership Rating
Employee Rating

Very polite and helpful people, they fix my car problem very quick and very reasonably price. I will definitely recommend people to go this place More

by firat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2021

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 15, 2021

Dealership Rating
Employee Rating

Kevin did a good job keeping me updated during the process and respecting my time I would highly recommend him to work with for anyone needing service More

by OLSONS2
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren, Paul McDonald

Apr 19, 2021

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 14, 2021

Dealership Rating
Employee Rating

I had a great time there. They forgot to stamp my oil change card. But i went back and she did. So everything worked out. More

by LUV2FRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Luther Family Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Apr 20, 2021

LUV2FRM responded

Thank you

April 13, 2021

Dealership Rating
Employee Rating

We have had our vehicles serviced here MANY times. ALWAYS had great service. Dealt with Robin and Paul who are FANTASTIC at what they do !!! More

by brent.l
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Apr 16, 2021

Luther Family Buick GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 10, 2021

Dealership Rating
Employee Rating

Great service. Brady and Robin always do a great job. I will continue to do business with Luther GMC because of them and the great service they provide. More

by nateD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brady Huebsch

Apr 14, 2021

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 10, 2021

Dealership Rating
Employee Rating

My thanks to Andrew and Robin. I came in for an oil change as I was about to head out on a trip. They advised me that my tires needed replacement so they squeezed me in the next day to get new tires in More

by sheetsallen
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald, Jody Jackson

Apr 14, 2021

Luther Family Buick GMC responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 09, 2021

Dealership Rating
Employee Rating

Robin T. and his crew were very kind and courteous to me. Everything was neat and clean around the facility, and I appreciated the fact that staff were wearing their masks. Final charges for the work I had d More

by jaygrgr9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2021

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 09, 2021

Dealership Rating
Employee Rating

Very happy that there was a loaner car. But the advisor that was helping me was very vague about the whole process and about the time frame it would take to fix my vehicle. I also did not get information More

by roryskramstad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Apr 13, 2021

Luther Family Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 09, 2021

Dealership Rating
Employee Rating

Waste of my time for them to tell me they did nothing and just let vehicle sit in shop for two hours before I complained asking why something that should take 30 minutes was taking so long. More

by levi.b.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 21, 2021

Luther Family Buick GMC responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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