Our salesman was Cesar was great as well as Robo Rivera.
I enjoyed my experience with your dealership.
I enjoyed my experience with your dealership.
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by Philmontoya4
Oct 12, 2022 -
Elder Ford of Tampa responded
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!
Very friendly, a driver delivered my vehicle at no extra
charge. They make sure you know how to use and set up the technology on the vehicle
charge. They make sure you know how to use and set up the technology on the vehicle
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by cindyplaisted
Verified Customer
Verified Customer
Oct 10, 2022 -
Elder Ford of Tampa responded
Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!
This dealership is yhe only one I get my cars from.
The staff is always going the extra mile to help customers, new and returning. I love my car. I got a 2022 escape.
The staff is always going the extra mile to help customers, new and returning. I love my car. I got a 2022 escape.
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by ericaz1
Verified Customer
Verified Customer
Other Employees Tagged:
Akil Aime, Robo, Brandon, Jaymar
Oct 10, 2022 -
Elder Ford of Tampa responded
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!
Absolutely wonderful I have been dealing with Ford for
the last few years they always have wonderful customer service they always do their best to give me what I need I appreciate you all the help thank y
the last few years they always have wonderful customer service they always do their best to give me what I need I appreciate you all the help thank you for being the best car dealership ever
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by Kueen1
Other Employees Tagged:
Ali Syed
, Joshua Haegele, Nacer Menouni, Robert Tucci
Oct 10, 2022 -
Elder Ford of Tampa responded
Hi, thank you for leaving such a great review and high star rating. At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!
Very happy with the service here.
Made taking delivery on my new bronco easy and enjoyable
Made taking delivery on my new bronco easy and enjoyable
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by mtannen2693
Verified Customer
Verified Customer
Other Employees Tagged:
Kitt Kittles
Oct 10, 2022 -
Elder Ford of Tampa responded
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!
Great people and great dealership.
Very friendly place and they stick to there promises. Will definitely buy from them again.
Very friendly place and they stick to there promises. Will definitely buy from them again.
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by kevinlsantiago111270
Verified Customer
Verified Customer
Oct 10, 2022 -
Elder Ford of Tampa responded
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Great end to end experience.
A big thank you to the sales manager and GM for getting me an amazing approval.
A big thank you to the sales manager and GM for getting me an amazing approval.
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by Aguptown360
Verified Customer
Verified Customer
Other Employees Tagged:
Joshua Haegele, Nacer Menouni
Oct 10, 2022 -
Elder Ford of Tampa responded
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Terrible customer service, took an entire month of
playing phone tag with multiple people to get services owed done. Would be promised return calls by multiple people and never received them. wasted t
playing phone tag with multiple people to get services owed done. Would be promised return calls by multiple people and never received them. wasted time, money, and gas coming BACK to dealership for no reason at all because I was given the wrong information. I work retail customer service. I understand things happen. But it’s not okay to not communicate with customers. It should not take 2 weeks for a return call to never come! So glad to be finished with all the nonsense and poor service. Oh and then I was told I’d be getting “points added to my ford pass” for my trouble, that never happened either. Not that I’ll be going back so they’re useless to me anyways, just tops the cake
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by bonnieknickle
Verified Customer
Verified Customer
Oct 10, 2022 -
Elder Ford of Tampa responded
Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.
Thank you,
Dan Sills
General Manager
Elder Ford of Tampa
Very professional and efficient throughout the whole
process. My salesman Nick was nothing less than perfect.
process. My salesman Nick was nothing less than perfect.
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by neroberts94
Verified Customer
Verified Customer
Other Employees Tagged:
Joshua Haegele, Baird King, Giovanni Marrero, Charlie McEwan, Nicholas
Oct 10, 2022 -
Elder Ford of Tampa responded
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
They always give great deals and customer service, will
be returning in the future for another purchase.
be returning in the future for another purchase.
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by TYLERKOUWENHOVEN10
Verified Customer
Verified Customer
Other Employees Tagged:
Joshua Haegele, Dave Scott, Robert Tucci
Oct 05, 2022 -
Elder Ford of Tampa responded
Hi, we are happy we could make your experience a positive one! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!