Robo Rivera
Robo Rivera at Elder Ford of Tampa

Robo Rivera | Page 16

CUSTOMER RELATIONS MANAGER

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

4.4
270 Reviews
4.4

270 Reviews

Write a Review

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

Spanish Spanish

270 Reviews of Robo Rivera

October 09, 2022

Dealership Rating
Employee Rating

Our salesman was Cesar was great as well as Robo Rivera. I enjoyed my experience with your dealership. More

by Philmontoya4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Castillo , Robert Tucci

Oct 12, 2022

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

October 08, 2022

Dealership Rating
Employee Rating

Very friendly, a driver delivered my vehicle at no extra charge. They make sure you know how to use and set up the technology on the vehicle More

by cindyplaisted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

October 06, 2022

Dealership Rating
Employee Rating

This dealership is yhe only one I get my cars from. The staff is always going the extra mile to help customers, new and returning. I love my car. I got a 2022 escape. More

by ericaz1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Akil Aime, Robo, Brandon, Jaymar

Oct 10, 2022

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

October 06, 2022

Dealership Rating
Employee Rating

Absolutely wonderful I have been dealing with Ford for the last few years they always have wonderful customer service they always do their best to give me what I need I appreciate you all the help thank y More

by Kueen1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed , Joshua Haegele, Nacer Menouni, Robert Tucci

Oct 10, 2022

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

October 06, 2022

Dealership Rating
Employee Rating

Very happy with the service here. Made taking delivery on my new bronco easy and enjoyable More

by mtannen2693
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kitt Kittles

Oct 10, 2022

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

October 05, 2022

Dealership Rating
Employee Rating

Great people and great dealership. Very friendly place and they stick to there promises. Will definitely buy from them again. More

by kevinlsantiago111270
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 05, 2022

Dealership Rating
Employee Rating

Great end to end experience. A big thank you to the sales manager and GM for getting me an amazing approval. More

by Aguptown360
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Haegele, Nacer Menouni

Oct 10, 2022

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 05, 2022

Dealership Rating
Employee Rating

Terrible customer service, took an entire month of playing phone tag with multiple people to get services owed done. Would be promised return calls by multiple people and never received them. wasted t More

by bonnieknickle
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 10, 2022

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

October 05, 2022

Dealership Rating
Employee Rating

Very professional and efficient throughout the whole process. My salesman Nick was nothing less than perfect. More

by neroberts94
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Haegele, Baird King, Giovanni Marrero, Charlie McEwan, Nicholas

Oct 10, 2022

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 02, 2022

Dealership Rating
Employee Rating

They always give great deals and customer service, will be returning in the future for another purchase. More

by TYLERKOUWENHOVEN10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Haegele, Dave Scott, Robert Tucci

Oct 05, 2022

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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