Robo Rivera
Robo Rivera at Elder Ford of Tampa

Robo Rivera | Page 15

CUSTOMER RELATIONS MANAGER

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

4.4
270 Reviews
4.4

270 Reviews

Write a Review

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

Spanish Spanish

270 Reviews of Robo Rivera

October 21, 2022

Dealership Rating
Employee Rating

The service was fantastic and both Dillon and Stanley made the buying process very easy. I was very pleased. More

by Logan Sheppard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Badre Ghoumari , Dillon Gastineau, Joshua Haegele, Robert Tucci

Oct 25, 2022

Elder Ford of Tampa responded

Hi Logan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 20, 2022

Dealership Rating
Employee Rating

Great service all the way around. Very knowledgeable and really helped explain everything to me. Everybody was extremely nice and the whole process was quick and smooth. More

by Sjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Torino, Ayman Abouelsoud

Oct 23, 2022

Elder Ford of Tampa responded

Sjohnson, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 19, 2022

Dealership Rating
Employee Rating

My family had a great experience with Elder Ford sales and financial team. Dave Scott was very professional and personable. He really took time understand our lifestyle as a military family. The finance h More

by kyle20o9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Pavelko , Joshua Haegele, Daniel Pipp, Dave Scott

Oct 23, 2022

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 18, 2022

Dealership Rating
Employee Rating

My experience at elder ford was great. They have a friendly staff that cares about their customers More

by Brooke Riley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George !!!!!!

Oct 21, 2022

Elder Ford of Tampa responded

Hello Brooke, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2022

Dealership Rating
Employee Rating

I always got my car from this Dealer, they are nice and patient giving me the best option and the better deal. Thank you Elder Ford More

by camposags
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nacer Menouni

Oct 21, 2022

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2022

Dealership Rating
Employee Rating

My experience at Elder Ford was amazing. Everyone made the process go smoothly and my salesman was the best and explained to me everything step by step. More

by christian23b
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Haegele, Roberto (salesman )

Oct 19, 2022

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2022

Dealership Rating
Employee Rating

Great people at Elder Ford of Tampa! They made my car buying experience quick and enjoyable. More

by parker.tuerff
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Camara

Oct 18, 2022

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

October 12, 2022

Dealership Rating
Employee Rating

Josh and robo are great. Super helpful and Ryan was a great sales person. H More

by stephenperri316
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Haegele

Oct 15, 2022

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 12, 2022

Dealership Rating
Employee Rating

Poor customer service once vehicle is purchased. Concierge are extremely rude and it is a pointless position which is a way to deflect the customer away from management. More

by craig.moore530
Customer Service
Friendliness
Price
Recommend Dealer
No

October 10, 2022

Dealership Rating
Employee Rating

People were nice and polite. Contact went over all aspects of car before releasing it to me. They did not provide any previous records for this vehicle. More

by martinmygrant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2022

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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