Robo Rivera
Robo Rivera at Elder Ford of Tampa

Robo Rivera | Page 18

CUSTOMER RELATIONS MANAGER

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

4.4
270 Reviews
4.4

270 Reviews

Write a Review

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

Spanish Spanish

270 Reviews of Robo Rivera

September 17, 2022

Dealership Rating
Employee Rating

Great customer service helped me and my wife trade in our vehicle to upgrade to something bigger and new. More

by SethandAsh0918
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Weicherding , Joshua Haegele, Kitt Kittles, Robert Tucci

Sep 19, 2022

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 16, 2022

Dealership Rating
Employee Rating

Not sure what service this is for. I briny Mach-e to fix some holes in the upholstery in the back of the back seat More

by Robe512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nacer Menouni

Sep 18, 2022

Elder Ford of Tampa responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 15, 2022

Dealership Rating
Employee Rating

Aside from the finance manager, my experience was absolutely awful. One of the used car managers acted as if I owed him my first born child because he came up 3 k on my trade when their add claimed More

by priestthresher
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 17, 2022

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 12, 2022

Dealership Rating
Employee Rating

We are very pleased with Elder Ford. By far the best ford dealership we’ve been too. Even though we were there for a couple of hours (they were busy), we were still checked on periodica More

by Bsimpson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Issy

Sep 15, 2022

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 11, 2022

Dealership Rating
Employee Rating

Staff from sales to finance to delivery were outstanding! We will definitely be buying from this dealership again. More

by Erin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Haegele, Brandon Rodriguez

Sep 13, 2022

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. We're looking forward to your next visit with us!

September 11, 2022

Dealership Rating
Employee Rating

Great Sales Team very helpful. Finance department very friendly works to help the customer. Their Concierge’s made sure the vehicle is filled with gas and cleaned ready for drivewa More

by nscalf2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed , Joshua Haegele

Sep 14, 2022

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 10, 2022

Dealership Rating
Employee Rating

Made a deal with me then snuck $8000 in the back room and took advantage of the fact I was in a rush to hide it from me. Go here and watch out for the scams More

by mechadaddy
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ali Syed, Mitchell Pavelko, Cesar Castillo, Eli Osorio , Dillon Gastineau, Joshua Haegele, Baird King, Kitt Kittles, Giovanni Marrero

Sep 13, 2022

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 10, 2022

Dealership Rating
Employee Rating

Great experience with salesman and concierge. Dealership was clean and very efficient. Enjoyed dealing with salesman and concierge. More

by billrodgers813
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Tucci

Sep 13, 2022

Elder Ford of Tampa responded

Hello there! We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 06, 2022

Dealership Rating
Employee Rating

The entire staff proved to be helpful and professional in all aspects of the transaction. More

by Mmt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Haegele, Robert Tucci

Sep 08, 2022

Elder Ford of Tampa responded

Hello there! We are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

September 06, 2022

Dealership Rating
Employee Rating

Best dealership to come to. they help me every time I came here never have problems to get a car More

by Malachi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Haegele

Sep 08, 2022

Elder Ford of Tampa responded

Hi Malachi, we appreciate your feedback of our Staff's outstanding service! We hope to be of service to you again! Take care!

...
18
...

Dealership Inventory (809 Vehicles)

new 2026 Ford F-150 car, priced at $54,267
2026 Ford F-150
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2025 Ford F-150 car, priced at $73,895
2025 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $25,485
2025 Ford Bronco Sport
new
Eruption Green Metallic exterior
Automatic
Four-wheel Drive
used 2024 Volkswagen Atlas Cross Sport car, priced at $26,318
2024 Volkswagen Atlas Cross Sport
used
Deep Black Pearl exterior
Automatic
Front-wheel Drive
new 2025 Ford Bronco Sport car, priced at $29,239
2025 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $40,504
2026 Ford F-150
new
Agate Black Metallic exterior
Automatic
Rear-wheel Drive