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Robo Rivera
Robo Rivera at Elder Ford of Tampa

Robo Rivera | Page 21

CUSTOMER RELATIONS MANAGER

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

4.4
270 Reviews
4.4

270 Reviews

Write a Review

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

Spanish Spanish

270 Reviews of Robo Rivera

August 25, 2022

Dealership Rating
Employee Rating

They are the best in what they do with the customers cars and the comfort u feel there More

by MANUELABRADA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Pavelko, Cesar Castillo, Eli Osorio, John Weicherding , Joshua Haegele, Kitt Kittles, Giovanni Marrero, Nacer Menouni, Robert Tucci

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Aug 28, 2022

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2022

Dealership Rating
Employee Rating

Thanks for assisting me with an great purchase love the vehicle and the color I wanted More

by Loyal2ambition
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Cesar Castillo , Dillon Gastineau, Joshua Haegele

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Aug 26, 2022

Elder Ford of Tampa responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

August 22, 2022

Dealership Rating
Employee Rating

They never follow up on anything. Finding someone else for service. Took my body work elsewhere. More

by raycharity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ali Syed , Robert Tucci

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Aug 25, 2022

Elder Ford of Tampa responded

Hi Raycharity, we strive to earn customers for life and we're extremely disappointed to hear of your negative experience with our dealership. We would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if we still can. We take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. We would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

August 19, 2022

Dealership Rating
Employee Rating

U guys are the best there’s no dealer anywhere like u guys simple the best More

by MANUELABRADA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Pavelko, Eli Osorio, John Weicherding , Dillon Gastineau, Joshua Haegele, Baird King, Kitt Kittles, Giovanni Marrero, Nacer Menouni

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Aug 23, 2022

Elder Ford of Tampa responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 19, 2022

Dealership Rating
Employee Rating

They actually listened and were receptive to what I wanted. This particular vehicle was purchased for my daughter and they proceeded as if it was for their own teenage child. More

by dexterbrock01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 23, 2022

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2022

Dealership Rating
Employee Rating

Everyone was supper nice and patient. Answered all of our questions and made sure we were happy with our purchase. Definitely recommend everyone to go there. More

by Jennifergutierrez0420
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nacer Menouni, Isael “Izzy”

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Aug 19, 2022

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2022

Dealership Rating
Employee Rating

Group was honest and straightforward with all interactions including the pricing. Finance took longer than expected but all due to the number of people in line ahead of me. More

by gbuser1224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 19, 2022

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2022

Dealership Rating
Employee Rating

Best price for the vehicle u can get locally. Truck came in one month earlier. More

by Afram88b
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Haegele

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Aug 18, 2022

Elder Ford of Tampa responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

August 15, 2022

Dealership Rating
Employee Rating

Great customer and excellent services, very polite, courteous and kind. Details explain properly would recommend anyone. More

by roseetorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Mitchell Pavelko, Cesar Castillo , Dillon Gastineau, Joshua Haegele, Brandon Rodriguez

Report | Print
Aug 18, 2022

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 12, 2022

Dealership Rating
Employee Rating

Very great dealership and great salesman Kit! Joshua from concierge was great and love that they are the only dealership with this!! More

by Vene1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Sills , Joshua Haegele, Kitt Kittles, Charlie McEwan

Report | Print
Aug 15, 2022

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

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