Robo Rivera
Robo Rivera at Elder Ford of Tampa

Robo Rivera | Page 8

CUSTOMER RELATIONS MANAGER

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

4.4
270 Reviews
4.4

270 Reviews

Write a Review

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

Spanish Spanish

270 Reviews of Robo Rivera

March 24, 2023

Dealership Rating
Employee Rating

the best. super happy with the deal. everything very fast. definitely if you want to have the best experience you have to come buy your vehicle here at elder More

by Juan Alexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Serrano , OSCAR PENALVER

March 20, 2023

Dealership Rating
Employee Rating

Purchased a used F150 truck looked brand new Johnathan and Robo were great, super friendly and got where I needed to be. More

by JJ Gee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN DURAN

Mar 22, 2023

Elder Ford of Tampa responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 19, 2023

Dealership Rating
Employee Rating

The staff was friendly and my car was fixed in a quick time didn’t have to wait long. Would definitely recommend Elder Ford to my family and friends. Thanks a lot for great customer service! More

by Dblessed33612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

Mar 21, 2023

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2023

Dealership Rating
Employee Rating

Just amazing people, helpful, caring and got my husband what he wanted. Very professional and met allnour expectations. More

by MARRAMOS0425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Badre Ghoumari

Mar 21, 2023

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2023

Dealership Rating
Employee Rating

Customer service that I personally experienced at Elder Ford was horrible and I would never refer them to no human being ever.. you really deserve a 0. More

by stephaniesimpson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ali Syed, Anthony Serrano , Nabil Brohmi

March 08, 2023

Dealership Rating
Employee Rating

Only dealership that gave me the real out-the-door price and stood by the sale afterward and when a problem developed worked to make it right. Izzy Abreu was my salesman and he was great and the whole proc More

by tggarneriii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Izzy Abreu

Mar 10, 2023

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

February 26, 2023

Dealership Rating

Not trusted, lied no reruns on purchases excess fees. No care for customers I will never tel family and friends to buy from here no military discounts. They lied and forced me to by this vehicle telling More

by seiyababy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ali Syed, Mitchell Pavelko, Cesar Castillo, Eli Osorio , Joshua Haegele, Eric Hazel, Baird King, Kitt Kittles, Giovanni Marrero, Hunt

Feb 28, 2023

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

February 20, 2023

Dealership Rating
Employee Rating

It was a seamless purchase at Elder Ford. It was a good and fast transaction. More

by danieltubb01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Badre Ghoumari , Mike Allen

Feb 23, 2023

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 10, 2023

Dealership Rating
Employee Rating

Exelent service fast and great customer service attentive by the front desk will come back again and tell my friends all about the great job you do. More

by juanhotchile12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Decaro

Feb 13, 2023

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

February 07, 2023

Dealership Rating
Employee Rating

Great costumer service from start to driving out of the dealership. They made sure my experience was to more of my expectations More

by dsltv.ie
Recommend Dealer
Yes
Feb 09, 2023

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

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