Rocco Cesario
Rocco Cesario at Volkswagen of Downtown Chicago

Rocco Cesario

Pre - Driven Sales Manager

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

Contact Me
4.3
83 Reviews

Industry Experience

24 yrs, 6 mos

Languages Spoken

English English

4.3

83 Reviews

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83 Reviews of Rocco Cesario

October 09, 2025

Dealership Rating
Employee Rating

Excellent is all i can Say, I Have been in the Automotive Industry for 43 years now Retired and I have many opportunities to work with many Dealership Owners and I have chosen again to lease with Alex and Ma More

by Davidincycling2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Danny Aguilera, Davis Luckett , Excellent Team

Oct 09, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Oct 09, 2025

Davidincycling2003 responded

Again. As soon as Alex Andreus called Mike Z. Michael was on top of this deal to the end delivery to me in Coral Springs FL

September 03, 2025

Dealership Rating
Employee Rating

"Five stars for VDT. Ahad was great to work with. The process was quick and easy, and we never felt pressured. Highly recommend More

by Undisputedlawww1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett, Ahad Aamer

Sep 03, 2025

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 01, 2025

Dealership Rating
Employee Rating

Excellent place to buy or lease a car or SUV, I leave at Miami and work with Rocco and Michael was pleasant, really was a great experience my wife and I lease a 2025 Tiguan Se R line , we get a great deal o More

by jose.bigott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Davis Luckett

Sep 01, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for choosing Volkswagen of Downtown Chicago! Please let us know if we can be of any more assistance.

August 31, 2025

Dealership Rating
Employee Rating

I bought the car two weeks ago and ordered the delivery service. Right now I still haven’t received the car I purchased. The process is too slow and my first purchase with their store is not smooth. More

by YCUI0311
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Davis Luckett, Ahad Aamer

Sep 04, 2025

Volkswagen of Downtown Chicago responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you and we will reach out. Please reach out to Michael Zafiriou or Jay Jaber at 312-628-4839.

August 31, 2025

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Employee Rating

Experience was excellent, car i originally set appointment for was sold. However, still satisfied overall. More

by NIYOKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Oomens, Davis Luckett

Sep 01, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 18, 2025

Dealership Rating
Employee Rating

Mohammed and Rocco works good together as a team. They both helped me throughout the process of me purchasing my first vehicle. I highly recommend visiting them both when you come to this location. More

by SYDNEEMOORE22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez, Mohammed Habibi

Aug 18, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 14, 2025

Dealership Rating
Employee Rating

Angel did a great job helping me sell my Audi! He is an honest guy and helped work a good deal. Highly recommend. More

by Dylansambrano16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Guadalajara

Aug 15, 2025

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago. We look forward to having you as one of our valued customers for many more years to come!

August 02, 2025

Dealership Rating
Employee Rating

Understanding, Fun, Attentive, Fresh, Clean, Modern, Quick, Relatable, Cool, Creative, Smart, Friendly, Enjoyable, Interesting, Intentional More

by VENICE_TEMPLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Salgado

Aug 02, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Downtown Chicago are glad to have you as a customer.

July 29, 2025

Dealership Rating
Employee Rating

Volkswagen of Downtown Chicago was great. Salesman Mohammed told me the car was mine before I signed anything he said this your car and he was right o was signing papers that night. Mohammad More

by Stephaniefmiller896
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Habibi, Davis Luckett

Jul 29, 2025

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

July 24, 2025

Dealership Rating
Employee Rating

Horrible not much else to say. Bad dealership. Bad service. And bad car brand now More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 27, 2025

Volkswagen of Downtown Chicago responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing this to our attention. If you're willing to provide more details, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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