Rocky Hernando | Page 18

While not sure how my prev car went kaput, I am happy with my new one. with my new one. More

by tprsn50 Verified Customer Verified Customer

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I recently had the pleasure of working with Robbie during my car-buying experience at Honda. From the moment we arrived, Robbie's exceptional customer service stood out. He greeted us warmly, opened the door my car-buying experience at Honda. From the moment we arrived, Robbie's exceptional customer service stood out. He greeted us warmly, opened the door, and was incredibly patient and kind throughout the entire process. His extensive knowledge of the vehicles we were interested in was invaluable, and he provided valuable insights without any hint of pressure. Robbie's respectful approach made the car-buying experience enjoyable, and I highly recommend him for anyone looking for a seamless and positive purchasing experience at Honda. More

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This is the third or fourth car that I have leased from liberty Honda. I’ve had three different salesman and They were professional and courteous. Liberty Honda understands customer service liberty Honda. I’ve had three different salesman and They were professional and courteous. Liberty Honda understands customer service More

by TALLIA10 Verified Customer Verified Customer

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Robbie is extremely knowledgeable about the Honda vehicle I purchased. He was courteous and prompt answering all my questions whether in person or via text. Great salesperson and great experience. I purchased. He was courteous and prompt answering all my questions whether in person or via text. Great salesperson and great experience. More

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Ken was very helpful in the car leasing process. He made everything very understandable and answered all questions that came up. He was able to show me models and really worked with me as a whole. W He made everything very understandable and answered all questions that came up. He was able to show me models and really worked with me as a whole. Will definitely come back to him in the future!! More

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When I went in search of a Honda CRV or Accord, I came to Liberty Honda and was connected with Robert. What a joy to work with. He listened to how I was planning to use the vehicle, and asked me to conside Liberty Honda and was connected with Robert. What a joy to work with. He listened to how I was planning to use the vehicle, and asked me to consider the Passport as well as the CRV and Accord. A great suggestion, but decided ultimately on the CRV Hybrid Sport L. Robert was great to work with as I came a couple times to test drive the vehicle, and then to make a final decision. Again, as we consider other possible options, he listened to my wishes and did not push me into things I really didn't want. I plan to come back and work with Robert again when it's time for my wife to replace her vehicle. Highly recommend Robert and Liberty Honda for a pleasurable car buying experience. More

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Friendly staff, clean and efficiently run dealership, fair prices. Buying was very easy. Christian Diaz was amazing - I'd give him more stars if I could. No pressure, very pleasant, eager to help in an fair prices. Buying was very easy. Christian Diaz was amazing - I'd give him more stars if I could. No pressure, very pleasant, eager to help in any way he could to get us into the right car. I will be telling my friends and family to ask for Christian if they are looking to buy a car. Rocky was also a pleasure to work with. H explained all the financing stuff in an easy to understand manner. He made the worst part of buying a car (all the paperwork and financing stuff) very easy. So glad I went to Liberty Honda. We started at CarMax but quickly realized it wasn't the place for us. More

by p3ladd Verified Customer Verified Customer

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Prompt and well organized service and sales. Friendly staff always meets you with a smile. Been going there for 20 years and was never disappointed. Friendly staff always meets you with a smile. Been going there for 20 years and was never disappointed. More

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I thoroughly enjoyed working with Leo Martinez at Liberty Honda in Hartford. I hadn't purchased a new vehicle in 15 years and Leo was very patient as I had many, many questions. Also, it took me forever to Honda in Hartford. I hadn't purchased a new vehicle in 15 years and Leo was very patient as I had many, many questions. Also, it took me forever to make my decision and Leo was very patient. If I called the dealership and Leo wasn't available, someone else always took the time to help me. More

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Upon entry to Liberty Honda I was greeted by Justin who immediately catered to my needs. Coffee was immediately provided to soothe myself and greatly appreciated as I was very cranky due to my terrible exp immediately catered to my needs. Coffee was immediately provided to soothe myself and greatly appreciated as I was very cranky due to my terrible experience at Manchester Honda. My day turned around when I sat at Justins desk to discover his last name… Dingle. I chuckled. My once cranky demeanor instantly flipped and I was ready to start the Liberty Honda experience. Absolutely everything was perfect. The price of the car I seen online was the same when I came in, wether I fincanced or not, and Justin was upfront and honest about everything and immediately got to work finding me the car that best suit my needs. Then in the finance office I met Ronaldo (Rocky) Hernando, the man with all of my answers. Again he was upfront and honest about everything and clearly displayed all of my options. Very low pressure, smooth and easy. I will never go anywhere else, the experience was so good that when picking up my car I did a little Dingle Jingle and took a photo holding the Lucky Liberty Honda Plant. I would let my 80 year old grandma come here alone and sleep well knowing she will not be taken advantage of by other traditional dealerships. More

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