Rocky Padilla
Rocky Padilla at Oklahoma City Volkswagen

Rocky Padilla | Page 12

Service Advisor

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.5
186 Reviews
4.5

186 Reviews

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186 Reviews of Rocky Padilla

January 09, 2024

Dealership Rating
Employee Rating

I arrived for my service a little early. Rocky immediately went to work processing in my vehicle. The service was completed in a timely manner. I received good feedback and possible options More

by jabwr007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know you had a positive experience with our service team at Oklahoma City Volkswagen. Thanks for the feedback and we look forward to assisting you in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

January 09, 2024

Dealership Rating
Employee Rating

Absolute best service department I’ve ever dealt with! Everyone I’ve ever dealt with has gone above and beyond to help More

by giselacrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2024

Oklahoma City Volkswagen responded

Hi Gisela! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

January 07, 2024

Dealership Rating
Employee Rating

Fast and friendly! Great work and serviced my vehicle just as the specs recommend. Thank you. More

by joepodoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Brian Smith

Jan 08, 2024

Oklahoma City Volkswagen responded

Hey Joe! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

January 01, 2024

Dealership Rating
Employee Rating

As a returning customer since 2018, service is always friendly, thorough, and very time efficient. More

by hdnunley6776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Brian Smith

Jan 03, 2024

Oklahoma City Volkswagen responded

Hi HD Nunley! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 31, 2023

Dealership Rating
Employee Rating

Rocky did a great job communicating my vehicle's mechanical needs. I appreciated the videos to show why they made the suggestions they did. More

by jacqueline9
Recommend Dealer
Yes
Jan 03, 2024

Oklahoma City Volkswagen responded

Hey Jacqueline! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Rocky and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 28, 2023

Dealership Rating
Employee Rating

I was able to get an appointment the same day the service was okay that day More

by yardman1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Oklahoma City Volkswagen responded

Thank you for taking the time to share your feedback about your recent service appointment at OKC VW. We're pleased to hear that we could accommodate you with a same-day appointment, and we appreciate you choosing our dealership for your service needs. We're glad the service met your expectations on the day of your appointment. Our team works hard to ensure a positive and efficient experience for our customers, and your feedback is valuable in helping us maintain that standard. If there's anything specific you'd like to share about your service experience or if you have any suggestions for improvement, please don't hesitate to reach out. We're here to assist and enhance your future visits. Thank you for choosing OKC VW, and we look forward to serving you again in the future. Servicing You and Nothing Else! OKC VW Dealership

December 27, 2023

Dealership Rating
Employee Rating

We are always very pleased and impressed with the service and care that we receive from Oklahoma City VW! More

by colleenpav6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Brian Smith

Dec 29, 2023

Oklahoma City Volkswagen responded

Thank you so much for sharing your positive experience with us at Oklahoma City VW! We're delighted to hear that you are always pleased and impressed with the service and care you receive! Our service team at OKC VW appreciates your loyalty! Our team is dedicated to providing top-notch service, and your kind words are gratifying. We appreciate your trust in us and look forward to continuing to exceed your expectations. Thank you for choosing your local Oklahoma City VW; we look forward to serving you again. Servicing You and Nothing Else! Oklahoma City VW Dealership

December 27, 2023

Dealership Rating
Employee Rating

I have been coming here for years and they are always nice and explain your service well and answer all your questions. More

by Jennifer Hillerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Oklahoma City Volkswagen responded

Thank you so much for your continued loyalty to our dealership! We truly appreciate your trust in us over the years and your thoughtful feedback. It's fantastic to hear that our team has consistently provided you with excellent service, taking the time to explain and address your concerns. Customer satisfaction is our top priority, and we're grateful for the opportunity to serve you. Thanks again for being a valued customer. We look forward to continuing to provide exceptional service for many more years. Servicing You and Nothing Else! Your OKC VW Team.

December 25, 2023

Dealership Rating
Employee Rating

Brian & Jacob took very good care of us! I would highly recommend using OKC VW for any of my maintenance needs. More

by daneauxs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Brian Smith

Dec 29, 2023

Oklahoma City Volkswagen responded

Thank you for taking the time to share your positive experience with Brian and Jacob at OKC VW! We're thrilled they took excellent care of you during your visit. Your recommendation means a lot to us, and we appreciate your trust in our dealership for your maintenance needs. Our priority is to provide excellent service on your Volkswagen model! We're delighted that our team delivered on that commitment! We understand that earning referrals is essential, and we are happy to earn yours! Thank You! Thanks again for choosing your local OKC VW! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

December 24, 2023

Dealership Rating
Employee Rating

We have used this dealership going on 3 years. It is always clean and very pleasant atmosphere. All personal are polite, attentive, and willing to assist. More

by Trikin247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Chris Maritt, Jordan Noonan, Brian Smith, Kenneth ( financing) 5 stars

Dec 29, 2023

Oklahoma City Volkswagen responded

Hey Trikin! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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