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Rocky Padilla
Rocky Padilla at Oklahoma City Volkswagen
Refer Me

Rocky Padilla | Page 14

Service Advisor

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.7
147 Reviews
4.7

147 Reviews

Write a Review

147 Reviews of Rocky Padilla

September 26, 2023

Dealership Rating
Employee Rating

The team do their best to provide excellent service and take care of important details. More

by Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Jacob Ranjel , Matt Silvernail

Helpful
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Sep 26, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our SERVICE Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 26, 2023

Dealership Rating
Employee Rating

The staff were rude. They misdiagnosed my vehicle. There was no discount given despite the fact that there were specials running that I asked to be applied. They sent me More

by sabrinasorenson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful 2
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Oct 02, 2023

Oklahoma City Volkswagen responded

We're disappointed to hear about your experience, Sabrina. It's our goal to provide excellent customer service and accurate diagnostics, so it's concerning that we didn't meet those expectations during your visit. We hope there is an opportunity in the near future to discuss this with you to find the best possible resolution. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

September 20, 2023

Dealership Rating
Employee Rating

As always, Oklahoma City Volkswagen service advisors provided excellent customer service in a very efficient manner. More

by ANDY.WILSON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Helpful
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Sep 21, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 20, 2023

Dealership Rating
Employee Rating

Rocky did an amazing job getting my sunroof fixed. It was done in one day. More

by kadieramsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Jacob Ranjel , Matt Silvernail

Helpful
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Sep 21, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 18, 2023

Dealership Rating
Employee Rating

I was traveling across the country and had an on going problem with the car. I asked them to install a sensor at my request. They weren't able to do this under warranty as it would require diagnostics. More

by frank_serna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Jacob Ranjel , Matt Silvernail

Helpful
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Sep 21, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 16, 2023

Dealership Rating
Employee Rating

Jacob always makes sure that all of my issues get fixed the first time. The service people are all very skilled and I have had no issues I have had to return for. More

by VIBURGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Jacob Ranjel , Matt Silvernail

Helpful
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Sep 21, 2023

Oklahoma City Volkswagen responded

Hey Viburgin! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Your Advisor Jacob and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 12, 2023

Dealership Rating
Employee Rating

The customer service is great and the mechanic work is great. Wait times are a little long and the price is a bit expensive. More

by candice.rio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Jacob Ranjel , Matt Silvernail

Helpful
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Sep 13, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 12, 2023

Dealership Rating
Employee Rating

Friendly people that answered all of my questions when asked. Very trustworthy and honest staff More

by karley.e.hofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 13, 2023

Oklahoma City Volkswagen responded

Hey Karley! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 12, 2023

Dealership Rating
Employee Rating

I like the prompt service that I receive when I get to the dealership. I also liked how attentive my service rep was. More

by bentontiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel

Helpful
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Sep 13, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 09, 2023

Dealership Rating
Employee Rating

They were great. Matt was ABBA’s is always very helpful when I need recall or warranty work performed. More

by kalenlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Chris Maritt, Jacob Ranjel , Jim Blalock, Stan Halcarz, Kevin Lindsay, Matt Silvernail, Colton Thompson, Joey Threet

Helpful
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Sep 13, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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