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Rocky Padilla
Rocky Padilla at Oklahoma City Volkswagen

Rocky Padilla | Page 15

Service Advisor

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.5
186 Reviews
4.5

186 Reviews

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186 Reviews of Rocky Padilla

November 15, 2023

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Employee Rating

Before my appointment I was on hold for 30 minutes trying to change the time of my appointment. Once I got there I waited 3 hours for an oil change. Luckily my class got canceled or else I would have missed More

by kreutzermolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Silvernail

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Nov 16, 2023

Oklahoma City Volkswagen responded

Molly, We strive for efficient and responsive service, so it's disappointing to know we missed the mark during your visit. Your time is valuable and waiting that long isn't acceptable. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

November 10, 2023

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Employee Rating

Okc Volkswagen was very good. I will definitely come back for my next service needs More

by aaronstehsel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2023

Oklahoma City Volkswagen responded

Aaron, Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 08, 2023

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Employee Rating

Jacob Ranjel is amazing to work with. He scheduled us and advised us how long we would be waiting for our car. VW walked us through everything amazingly. Jacob is awesome and anyone sch More

by airflores322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Matt Silvernail, Brian Smith

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Nov 08, 2023

Oklahoma City Volkswagen responded

Thank you for the glowing review! We're delighted that Jacob made your experience with us so positive. It's fantastic that he kept you informed and ensured everything ran smoothly. We'll make sure to pass along your kind words to Jacob. Feel free to reach out if you need anything else or have further questions. Safe travels in your Volkswagen, and thanks again for choosing OKC VW! 😊🚗👍 Servicing You and Nothing Else! Your Team at Oklahoma City VW

November 08, 2023

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Employee Rating

Excellent service and professionalism! Happy to have found this dealer and service center. We will definitely be back ! More

by tsharp2677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 06, 2023

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Employee Rating

This is the second vehicle I have purchased and serviced at this dealership. My experiences here are very pleasant and I believe they always will be. More

by BOLSHOICHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Matt Silvernail, Brian Smith

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Nov 06, 2023

Oklahoma City Volkswagen responded

We truly appreciate your continued loyalty and trust in our dealership, and we're delighted to hear that your experiences have been pleasant. Thank you for choosing us for both your vehicle purchases and servicing needs. Our team is committed to providing exceptional customer service, and we're thrilled to know that we've met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you in the future and ensuring that your experiences with us continue to be positive. Thank you for your kind words! Servicing You and Nothing Else! Your team at OKC VW

November 03, 2023

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Employee Rating

They did a great job and were very helpful on our options. Matt and Brian are always great to work with. More

by THEFAMILYPOTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Matt Silvernail, Brian Smith

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Nov 06, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Matt, Brian and the rest of our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 02, 2023

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Employee Rating

Truly always a great experience! I’ve been coming here ever since i purchased the car from OKC VW and I’ve never had a bad time! Always respectful, thorough, and very quick! Love the More

by daley.spear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel

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Nov 02, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you continue to choose your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to your next visit! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 02, 2023

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Employee Rating

Place is great and they even cleaned of the tree sap that was on my windshield More

by jademartinez97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Matt Silvernail, Brian Smith

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Nov 02, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 31, 2023

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Employee Rating

Rocky provided excellent customer service. I had an extended wait but Rocky was so considerate and courteous . So happy for the consideration and courtesy! More

by shellyfrazier5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2023

Oklahoma City Volkswagen responded

Hey Shelly! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Rocky and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 31, 2023

Dealership Rating
Employee Rating

Welcoming and very professional in what they do. love to visit them again for my services More

by rolandeneigho10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Matt Silvernail, Brian Smith

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Nov 01, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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