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Rocky Padilla
Rocky Padilla at Oklahoma City Volkswagen

Rocky Padilla | Page 8

Service Advisor

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.5
186 Reviews
4.5

186 Reviews

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186 Reviews of Rocky Padilla

March 19, 2024

Dealership Rating
Employee Rating

Rocky was very thoughtful and professional to me. And he has a sense of humor. More

by jd1963melendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Brian Smith

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Mar 20, 2024

Oklahoma City Volkswagen responded

Hi! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 15, 2024

Dealership Rating
Employee Rating

Top customer experience at okc vw as usual. They always do good work and are efficient. More

by aalbiek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Brian Smith

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Mar 18, 2024

Oklahoma City Volkswagen responded

Hi, A Albiek! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 14, 2024

Dealership Rating
Employee Rating

Everyone in the service department is very helpful and accommodatating. b b b b b More

by mopar1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Brian Smith

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Mar 14, 2024

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 14, 2024

Dealership Rating
Employee Rating

I appreciate the amenities at this dealership. I like the knowledge of the VW technicians. More

by ALANBFARRIER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2024

Oklahoma City Volkswagen responded

Alan, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Thank you for leaving us such a wonderful five-star review! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 06, 2024

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Employee Rating

Great customer service. I appreciate the customer service and staff are polite and helpful. Thank you More

by montoya_williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Brian Smith

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Mar 07, 2024

Oklahoma City Volkswagen responded

Hi Montoya! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 03, 2024

Dealership Rating
Employee Rating

He was cordial and very nice and receptive. Answered my questions and concerns. Friendly staff More

by herrerar27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2024

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 02, 2024

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Employee Rating

Took 3 weeks to get my car back I had the firmware updated on the diesel TDI now my remote start doesn't work Also had radiator flush ended up the light coming on the way home had to go to a Walmart a More

by 2mello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 04, 2024

Oklahoma City Volkswagen responded

We're disappointed to hear about the issues you've experienced. This is not the level of care we aim for and we appreciate your feedback. We will share this with our team and hope to provide a five-star experience to you in the future. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our Customer Service Support Team at wecare@okcvw.com. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

February 28, 2024

Dealership Rating
Employee Rating

Professional and honest reasonable price. the check the entire vehicle and give you suggestions. Thank you for good service More

by khansarimansour6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 29, 2024

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know you found our service at Oklahoma City Volkswagen professional and honest. We always aim for thorough checks and reasonable prices! Thanks for the positive feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

February 24, 2024

Dealership Rating
Employee Rating

Fantastic service! Rocky Padilla and Service Manager Brian Smith make the service experience surperb. Extraordinary Service Department and by far the best Service Manag More

by Klaudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Brian Smith

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Feb 26, 2024

Oklahoma City Volkswagen responded

Klaudi, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

February 24, 2024

Dealership Rating
Employee Rating

Rocky was super friendly and handled my 20k maintenance service quickly and efficiently. Would absolutely recommend this dealership. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ranjel , Brian Smith

Report | Print
Feb 26, 2024

Oklahoma City Volkswagen responded

Jordan, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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