Rodney Pomerleau | Page 11

I have bought a couple of dozen new cars over the span of my life from car dealers. Premier Subaru was by far the best experience I have ever had! They were absolutely no pressure, professional and friendl my life from car dealers. Premier Subaru was by far the best experience I have ever had! They were absolutely no pressure, professional and friendly. It began with Eleanor, my first contact who works with the online sales. She was fantastic! So low key, helpful and funny! She transitioned me to Tim Harris who was straight up, honest and again no pressure at all. And when I went to close the deal with Rodney the business manager, I was bracing myself for an hour of high pressure extra features add ons talk, like so many dealers do. In fact, he was just as friendly and laid back as Eleanor and Tim. There was also Paola who personally oriented me to my new car, including how to link my i-phone! I went to parts and Shaun sold me a roof rack and winter floor mats. He was great! Finally, the new dealership is a masterpiece. You can actually watch them work on your car through this huge window while enjoying a coffee and wifi! Thanks all for everything! Rev. Richard New Haven, CT. More

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The dealership is very welcoming and feels like the lobby of a hotel. The staff answer every question you have without judgement so you feel welcomed. of a hotel. The staff answer every question you have without judgement so you feel welcomed. More

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Thank you Ralph, Rodney and Andi for making my recent purchase an enjoyable, positive experience. Your courtesy, knowledge and professionalism was very much appreciated. purchase an enjoyable, positive experience. Your courtesy, knowledge and professionalism was very much appreciated. More

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It was a great experience shopping at Branford Premier Subaru. I am very happy with my new 2017 Forester Touring SUV. Thank you to Matt for the explanation and care in helping me choose a car. Andi was a Subaru. I am very happy with my new 2017 Forester Touring SUV. Thank you to Matt for the explanation and care in helping me choose a car. Andi was an excellent trainer helping me to use the new vehicle. Thanks to Rodney in finance for his detailed explanations. The surroundings of the beautiful building, clean and spacious with private spaces are excellent. As an added bonus, both Matt and Rodney used delightful humor to put me at ease. More

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Leased a vehicle for the first time, Tim and Rodney made the process go very smoothly. the process go very smoothly. More

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Everyone at Premier Subaru exceeded my expectations. As we were coordinating our move from Manhattan to Branford, I had multiple calls with Rachel Kuhr. She was fantastic. She kept me informed about the As we were coordinating our move from Manhattan to Branford, I had multiple calls with Rachel Kuhr. She was fantastic. She kept me informed about the cars available and about the future allocations. She also priced up different lease packages for me. Rachel deserves 5+ stars. Once we moved to Branford, we went to Premier and were helped by Dmitriy. He took the time to explain what inventory he had and when it was expected. We also went on a test drive with him and he covered all of our questions around the lease price line items. It was a pleasure to have some that didn’t use high pressure tactics or talk down to us. We felt very comfortable with Dmitriy and liked working with him. Rodney handled the finance end and was easy to work with and made sure all documents were explained as I was signing them. He made the paperwork part of the lease very seamless and quick. Finally, we were given a “lesson” by Andi on the many features of our new Outback Limited. Andi also should get an extra star for picking us up at Enterprise after we dropped off our rental car on the way to Premier Subaru. Andi gave great overviews of some key features as well as directing us to other sources where we could learn more on our own. She also made us feel less overwhelmed by telling us that we could make another appointment (or more) with her to continue to go over the many high tech features available. Overall, my wife and I are both highly satisfied with our experience at Premier Subaru and would recommend this particular dealer to anyone looking to lease or buy a new Subaru. All the Best - Don & Peri Kucera More

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This dealership was very helpful and a pleasure to do business with. We would recommend them to anyone that is shopping for a new or uses xar. business with. We would recommend them to anyone that is shopping for a new or uses xar. More

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Great experience leasing a 2022 Subaru Forester. Tim Harris (salesperson) was excellent from our first meeting to our delivery. Kept me informed all the way. Rodney (finance) completed the process s Tim Harris (salesperson) was excellent from our first meeting to our delivery. Kept me informed all the way. Rodney (finance) completed the process smoothly and kept us entertained. Andy showed us the many features of our new car and was most friendly and knowledgeable. This is our first Subaru and we are very happy with it. More

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Great experience. I love my new car. Matt Keeney was terrific. This is my second car with this dealership. Both experience were amazing Thank you I love my new car. Matt Keeney was terrific. This is my second car with this dealership. Both experience were amazing Thank you More

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Received a decent trade value on my Outback toward my Ascent. Easy transaction. Happy with the new vehicle Ascent. Easy transaction. Happy with the new vehicle More

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