Rodney Pomerleau | Page 50

Just bought our 2nd Outback from Premier Subaru in Branford In May we started thinking about replacing our 2012 Outback with another Outback or with a Forester. We went to Premier Subaru, where we'd bought the In May we started thinking about replacing our 2012 Outback with another Outback or with a Forester. We went to Premier Subaru, where we'd bought the 2012 car, and talked with Eloise Fullington. We explained that we wanted to start with the brochures for the two vehicles so that we could review them at home. Eloise promptly brought us the brochures, asked us if we had further questions and said she'd be happy to help us when we were ready. No pressure! So finally in August we decided it was time, having learned of Subaru's 0% financing offer. We made an appointment with Eloise, test drove an Outback 2.5i to compare it with our 3.6R, and made another appointment for later that week. On that date we finalized our order, and we picked up our new 3.6R Limited on August 31st. Throughout this, Eloise was unfailingly patient in answering our many questions - and we ask many! - and verifying information. We didn't know until writing this rating that she has been with Premier less than 6 months - we had no idea! - so we're very impressed by her knowledge of both current model year cars and older ones. We did do a little negotiating on the value of our trade-in and on the price of the new car and ended up with a reasonable deal. Premier Subaru probably isn't the lowest-price dealership, but the pleasant, no-pressure environment makes up for it. More

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Just got my brand new WRX, and I love it! I just picked up my second car from Premier Subaru (the first was, unfortunately, totaled). I couldn't be happier with the quality of my experience. T I just picked up my second car from Premier Subaru (the first was, unfortunately, totaled). I couldn't be happier with the quality of my experience. This is a great dealership with great people! More

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Smooth, efficient and perfect place to buy a car Never was buying a car so easy. I highly recommend going to the Premier Subaru Dealership in Branford. This is a very popular dealership and thus we b Never was buying a car so easy. I highly recommend going to the Premier Subaru Dealership in Branford. This is a very popular dealership and thus we booked an appointment with Rose Elias. She called us to remind us about the appointment and greeted us very warmly, making us feel right at home. We were interested in a Subaru Outback and were very impressed with how incredibly knowledgeable she was with the car functions and extra feature options that catered towards our needs for a safe family car. She was very patient and took the time to answer all of our questions and more. She allowed both my husband and me to test drive the limited subaru edition on both local and highway, going over thoroughly the eye sight, moon roof, navigator and tire locks and multiple other car features. We felt very happy with the car, thanks to her demonstration and expertise. She was able to secure an excellent leasing rate for us and help trade in my old car as the down payment. She connected us with Rodney Pomerleau, who did a fantastic job in explaining to us the terms of the lease agreement and breakdown of the costs, also ensuring that we were fully cognizant of the different types of warranty packages. We were able to drive home the car by Friday, at which time point Rose even helped us take care of the license plates. Overall we feel that this Subaru dealership has exceptionally outstanding service and we appreciate the excellent care and friendliness of Rose Elias and Rodney Pomerleau. More

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Great no hassle experience I stopped into Premier by chance to look at a car and met Luke who treated my family and I like we were old customers. He let me look at two cars I wa I stopped into Premier by chance to look at a car and met Luke who treated my family and I like we were old customers. He let me look at two cars I was interested in without constantly looking over my shoulder or any feelings of pressuring me into a purchase. Needless to say i put a DP on a car that day and picked up my brand new 2017 STI later that week. Luke did everything to make my purchase easy, no hassle, and all at a great price. Jose C. More

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Seamless Large inventory to choose from. Professional, knowledgable, friendly personnel. Day of pick-up went smoothly. The financials were thoroughly explained Large inventory to choose from. Professional, knowledgable, friendly personnel. Day of pick-up went smoothly. The financials were thoroughly explained and there was no pressure to purchase add-ons if I showed no interest. My salesman spent a great deal of time going over all of the many features of my new Legacy and encouraged me to return with any questions I may have. More

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Fantastic Service and Friendly Staff I recently purchased a 2016 Subaru Crosstrek from this dealership. I am in love with it! I had such a great experience with the saleswoman there named I recently purchased a 2016 Subaru Crosstrek from this dealership. I am in love with it! I had such a great experience with the saleswoman there named Nadine. It was her first day and she was such a great help to me. She went over everything in depth and answered any and all questions that I had about the process. I will be happy to recommend them to anyone looking for a new or used Subaru. I will be a loyal customer to them for a very long time because of the amazing level of service I got. Rodney was also such a great help to me, as it was my first new car. Phenomenal experience! 10 out of 10! More

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Time Well Spent I was pleased with the time Ted Asterita spent in talking with us about buying a car. He was knowledgeable when we would ask more and more questions I was pleased with the time Ted Asterita spent in talking with us about buying a car. He was knowledgeable when we would ask more and more questions about the features of the car we knew we wanted to buy. He was pleasant and helpful in showing us the features of the car before we left the lot. Today's cars have so many intricate features it is a must to understand how they function. Thank you Ted More

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Good overall experience Purchase on 7/2/14. We initially contacted Premier Subaru via email then phone, calling about a new car purchase to replace our 2004 Forester, and th Purchase on 7/2/14. We initially contacted Premier Subaru via email then phone, calling about a new car purchase to replace our 2004 Forester, and then focused on a pre-owned 2014 model that was on the lot. We asked as many questions as we could in order to avoid a wasted trip to the dealership (an hour away). Our questions were answered in detail, courteously and patiently. We emailed Rita and Kim, and followed up with calls that were answered promptly. Our concerns about car cosmetics were answered with close-up photos that Kim snapped and sent. When we arrived, we were greeted by Adam who had the Forester prepped and ready for us, knew every detail about the car, gave us time to get acquainted with it, listened to the concerns we had and satisfied every single one of them. Minor scratches, for example, were touched up and buffed while we waited. Update 7/14/16. One oversight is related to our purchase of the Subaru Gold + warranty. It was not disclosed to us that there is a $100 deductible for each visit. Keep this in mind if you are interested in purchasing this contract. There is a slight pulsation in the brakes at highway speeds that is not present around town. We did not notice this on the test drive but do not plan to drive back for this issue. The car passed NY state inspection at a Subaru dealership close to home. Nina and Scott More

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Reputed Subaru Dealer We came in to buy an outback with particular specifications. Jason Jarkes is a very knowledgable guy and he understood our needs and was instrumental We came in to buy an outback with particular specifications. Jason Jarkes is a very knowledgable guy and he understood our needs and was instrumental in getting us the car in a very short period of time. All the personnel we came across or worked with at this center were very amicable and professional at the same time. More

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Less than 24 hours to a new car On a lark, I went to Premier Subaru (have had two cars from them already) just to see what kind of deals were out there. Had been checking their webs On a lark, I went to Premier Subaru (have had two cars from them already) just to see what kind of deals were out there. Had been checking their website and know there was a lot of new technology. Made an offer at 4pm on Friday, and picked up my car at noon on Saturday. The paperwork took an hour--only downside was I did not get the color I wanted. I'll learn to live with it ;0) More

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