Rodney Rogers | Page 10
Service Advisor
Herb Gordon Subaru
3161 Automobile Blvd
Silver Spring, MD 20904
170 Reviews
Write a Review170 Reviews of Rodney Rogers
September 13, 2020
Polite, professional and proficient in car repair knowledge. The BEST person at the Subaru Service department, Ms. Claudia, an absolute charm to work with, you go girl!!!! knowledge. The BEST person at the Subaru Service department, Ms. Claudia, an absolute charm to work with, you go girl!!!! More
Other Employees Tagged: Michael Goodman , Claudia Herrera
September 03, 2020
Rodney provided my with this most incredible service. I will be back to Herb Gordon just to see him. We had a flat right off the highway on a long road trip. We had a dog and a baby in the car. We called H will be back to Herb Gordon just to see him. We had a flat right off the highway on a long road trip. We had a dog and a baby in the car. We called Herb Gordon on Rodney was able to quickly accommodate us. He understood we were in a rush and squeezed us in. We were greeted with dog biscuits from Sue, a dog water bowl, and he put us in a quiet room for a new baby. The service took less than an hour. And we felt safe and at home the entire time -and that was largely due to Rodney. This isn’t the closest Subaru dealership to my house, but I won’t forget the incredible service and experience at Herb Gordon and will be back! THANKS RODNEY AND SUE (for the doggy biscuits) More
Other Employees Tagged: Sue Ireland
August 18, 2020
Rodney and Claudia were great help! They were very patient and understanding. They also were very attentive to all of the customers. Great service I recommend this dealership! patient and understanding. They also were very attentive to all of the customers. Great service I recommend this dealership! More
Other Employees Tagged: Claudia Herrera
August 15, 2020
Rob Jackson and the entire Herb Gordon service team was fantastic! Mom’s Forrester hadn’t been serviced in over a year. They went above and beyond to ensure everything was taken care of and completed perfe fantastic! Mom’s Forrester hadn’t been serviced in over a year. They went above and beyond to ensure everything was taken care of and completed perfectly! We are grateful for their thoroughness and helpfulness. We highly recommend this Subaru dealer and their outstanding service team. Thank you. More
Other Employees Tagged: Robert Jackson
August 14, 2020
Came in to the dealer as the airbag light was on and Ac was not blowing enough cool air. Robert Jackson Was at the gate as soon as I pulled in was very firmly Very attentive Took my info,ask me to go in t was not blowing enough cool air. Robert Jackson Was at the gate as soon as I pulled in was very firmly Very attentive Took my info,ask me to go in to the waiting Room. Michael goodmen help me understand the issues that the car had and how they were going to be fixed. Informed me that it will take about A-day in order to get it fix. provided me with a rental car for A-day. Michael Goodman and Claudia Herrera are very friendly and attentive each time we come for service. More
Other Employees Tagged: Ken Hanscom, Greg Edwards, Michael Goodman, Vitaliy Khlebnikov, Harry Price , Claudia Herrera, Robert Jackson, Junior Mohepath, Bob Thompson
June 30, 2020
Rodney Rogers is a STAR! I have shared his name with other friends so that they contact him personally for their next service appointment. DONE Tell Mr Goodman to wear his mask over his mouth and nos other friends so that they contact him personally for their next service appointment. DONE Tell Mr Goodman to wear his mask over his mouth and nose when in the service department. More
Other Employees Tagged: Greg Edwards, Michael Goodman
June 22, 2020
The service and work done on my car was excellent. The service young lady listen to my concerns and recommended what needed to be done. She was very professional and knowledgeable about my car. I travel service young lady listen to my concerns and recommended what needed to be done. She was very professional and knowledgeable about my car. I travelled from Montgomery village to get my car service at Herb Gordon. They have a very friendly staff. Thank you Claudia for making sure my car is kept in good standing. My 3 year old car runs like new. More
Other Employees Tagged: Greg Edwards, Vitaliy Khlebnikov , Claudia Herrera
June 20, 2020
Great Service - Trustworthy team! I've purchased and serviced two vehicles with Herb Gordon over the past 7 years. Trustworthy and caring people who have always strived to provide qua I've purchased and serviced two vehicles with Herb Gordon over the past 7 years. Trustworthy and caring people who have always strived to provide quality and friendly service and a fair deal. Just bought a 2020 crosstrek from jim boratenski - great experience! got a good value on my trade (thanks Jason) and I always schedule my service with Vitaliy Khlebnikov but in truth all the guys in service center have been awesome. More
Other Employees Tagged: Greg Edwards, Michael Goodman, Vitaliy Khlebnikov, Harry Price, Jim Walker , Jim Boratenski, Jason Withrow
June 02, 2020
Very happy with Rob Jackson and staff at Herb Gordon Subaru. They always take great care of me and are the epitome of what good customer service is all about. I highly recommend them! Subaru. They always take great care of me and are the epitome of what good customer service is all about. I highly recommend them! More
Other Employees Tagged: Robert Jackson