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Roel Ortiz
Refer Me
453 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
9 yrs, 2 mos
Industry Experience
9 yrs, 2 mos
Languages Spoken
English
Spanish
Employee Video
453 Reviews
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453 Reviews of Roel Ortiz
May 07, 2025
Very helpful and fast on getting you approved an signing off on paper work.. the whole process has taking less than 5 hours. Alexis processes everything and edgardo followed up to close the deal prefect tea off on paper work.. the whole process has taking less than 5 hours. Alexis processes everything and edgardo followed up to close the deal prefect team work. More
by Angelica C.
Other Employees Tagged: Edgar Silva, Alexis Garcia , Front desk reception young lady very helpful and kind
May 06, 2025
After 35 years of buying cars this has to be the least painful. Afton Stark was a great salesperson. She was proactive with preparing paperwork ahead of time which enabled me the “fasted and less stress painful. Afton Stark was a great salesperson. She was proactive with preparing paperwork ahead of time which enabled me the “fasted and less stressful”buying experience ever. More
by johndrathbone
Other Employees Tagged: Afton Stark
May 03, 2025
Excelente servicio, muy amable, es atenta en todo momento con sus clientes me atendió Alexis con sus clientes me atendió Alexis More
by Ángel
Other Employees Tagged: Parveen Rajendran, Edgar Silva, Alexis Garcia
May 02, 2025
Afton has been a great blessing to our family. We have purchased 4 vehicles from her and Dallas Lease Returns. She makes the process seamless and house on free. Afton and Dallas lease returns are We have purchased 4 vehicles from her and Dallas Lease Returns. She makes the process seamless and house on free. Afton and Dallas lease returns are the best car dealership in the business. More
by Ernest Cardona
Other Employees Tagged: Afton Stark, Parveen Rajendran , Angelica Mitchell
April 24, 2025
Dallas Lease and Eric Taylor made the whole process effortless and easy! Thank you for your amazing customer service! effortless and easy! Thank you for your amazing customer service! More
by Tshadaniels
Other Employees Tagged: Eric Taylor, Parveen Rajendran
April 23, 2025
DLR and Pete were solid to work with. Would buy a 3rd car from them Would buy a 3rd car from them More
by Kyle
Other Employees Tagged: Kris Gaerlan, Pete Hankins
April 19, 2025
Brad helped my grandson get his black beautiful Camaro. He made it seem so simple and smooth!! Thx He made it seem so simple and smooth!! Thx More
by Ajernigan1941
Other Employees Tagged: Parveen Rajendran, Brad Hoang
April 17, 2025
Great selection of vehicles! Great people all around, great attention and very helpful and not pushy! Great people all around, great attention and very helpful and not pushy! More
by Cram915
Other Employees Tagged: Kris Gaerlan, Alex Al-Khafaji, Parveen Rajendran, Derrick Davis, Ricky Brockway
April 02, 2025
The most comfortable buying experience ever. The people at this dealership aren’t pushy or annoying. They know the cars sell themselves! This is the 2nd purchase from Dallas Lease Returns in my The people at this dealership aren’t pushy or annoying. They know the cars sell themselves! This is the 2nd purchase from Dallas Lease Returns in my household. We 10/10 recommend. Thanks for your help Roderick! You were awesome even though you took a terrible picture of me! More
by bee_3
Other Employees Tagged: Roderick Adair
March 31, 2025
I had a great experience with purchasing my Escalade from Dallas Lease Returns. I flew in from El Paso and Afton picked my wife and I from the airport. I test drove the vehicle back to their beautiful faci Dallas Lease Returns. I flew in from El Paso and Afton picked my wife and I from the airport. I test drove the vehicle back to their beautiful facility, gave it a thorough inspection and bought it on the spot. I was in a rush for a family gathering and they expedited my sale without any issues. Roel and Afton treated us like royalty. By the way, the interest rate on the vehicle loan was just as good as my own credit union and they worked with me on the purchase price. I hate the hassle of buying a vehicle BUT Dallas Lease Returns made for a NO PRESSURE and STRESS FREE experience! More
by robreza2003
Other Employees Tagged: Afton Stark
Dealership Inventory (318 Vehicles)
2021 Volkswagen Atlas Cross Sport
used
Deep Black Pearl Effect exterior
Automatic
All-wheel Drive
