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Roel Ortiz
502 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 3 mos
Industry Experience
10 yrs, 3 mos
Languages Spoken
English
Spanish
Employee Video
502 Reviews
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502 Reviews of Roel Ortiz
January 09, 2020
Awesome customer service. Has been by far the best way to purchase a vehicle. Mr. Ortiz was friendly and very helpful. He had everything done when it was time to sign papers very professional. I will be lett purchase a vehicle. Mr. Ortiz was friendly and very helpful. He had everything done when it was time to sign papers very professional. I will be letting my friends know about my experience. More
by Jlop3z81
January 02, 2020
I’ve never dealt with such a great guy in my entire life while buying a car like Roel! seriously you should ask to deal with him! He will go above and beyond to satisfy your buying experience and you’ll nev while buying a car like Roel! seriously you should ask to deal with him! He will go above and beyond to satisfy your buying experience and you’ll never ever feels like you’re dealing with a sales man! Highly highly recommended. More
by Semo
December 31, 2019
Impeccable Service My husband and I were looking for a family car, we decided to put it on hold for a few months, and when we are back in the market, will definitely rea My husband and I were looking for a family car, we decided to put it on hold for a few months, and when we are back in the market, will definitely reach back out to Roel. His service was impeccable and he was straight forward with us. More
by cristymena1981
December 29, 2019
Love these guys! And I'm hard to please. These guys were great from the moment we walked in during the busy Christmas season. Very transparent though-out the whole process. The Jeep for my da These guys were great from the moment we walked in during the busy Christmas season. Very transparent though-out the whole process. The Jeep for my daughter was new inventory and wasn't quite ready and would take a few days. They kept me updated daily with texts even though it was Christmas! Delivered as promised and even a new tire because the old one wouldnt work with TPS system. No haggle, no pressure, great price. Highly recommend Sanchez and Roel!! More
by Greg W
Other Employees Tagged: Gabe Sanchez
December 28, 2019
Roel Ortiz, excelente vendedor, el trato fue impecable, muy amable y respetuoso, la compra se realizo en un ambiente muy ameno, me senti a gusto en todo el proceso. Mi proximo vehiculo lo vuelvo a comprar muy amable y respetuoso, la compra se realizo en un ambiente muy ameno, me senti a gusto en todo el proceso. Mi proximo vehiculo lo vuelvo a comprar con el. More
by marcel_marquez
December 27, 2019
Amazing staff! From the moment we walked everyone was very kind. Highly recommend buying from them. I would like to thank Roel for helping us through the process, he’s an outstanding salesman! Overall gr very kind. Highly recommend buying from them. I would like to thank Roel for helping us through the process, he’s an outstanding salesman! Overall great place to get a car! More
by Erik Montante
Other Employees Tagged: Pete Hankins
December 21, 2019
Look No Further, Best Car Buying Experience! Awesome experience from the website, phone conversation, and actual visit. Took a total of 3o minutes to get my car including test drive. Roel Ortiz Awesome experience from the website, phone conversation, and actual visit. Took a total of 3o minutes to get my car including test drive. Roel Ortiz was excellent and made the car buying experience a breeze!! More
by Robert
Other Employees Tagged: Robert Schultz , Lisa Vinecke
December 19, 2019
Suberb Service and Very Quick! Our deal was made before we arrived and I just asked if we could do the paperwork quickly. Less than 15 minutes and we were done. One of the best car Our deal was made before we arrived and I just asked if we could do the paperwork quickly. Less than 15 minutes and we were done. One of the best car buying experiences I've had. Thank you Roel!! More
by hschlabach
