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52 Reviews of Roger Carroll
May 19, 2018
Fast and easy sales experience The sales experience was very well organized. I liked that I did not have to spend hours in finalizing the paperwork. Everyone was very helpful The sales experience was very well organized. I liked that I did not have to spend hours in finalizing the paperwork. Everyone was very helpful More
by Plawrencejr
Helpful 
May 07, 2018
excellent service, professional and caring handling Great and easy experience; knowledgeable personnel. The paperwork process wa a little slow but I was also doing a trade-in of a BMW I had purchased f Great and easy experience; knowledgeable personnel. The paperwork process wa a little slow but I was also doing a trade-in of a BMW I had purchased from the same dealership before, so it was undDerstandable. Overall, an excellent experience! More
by Marzmar
Other Employees Tagged: Two of the young “genius” assistants and finance.
May 04, 2018
Great staff! Great staff in every aspect and a reflection from the top as Roger Carroll is the best at his job! Would recommend anybody wanting a BMW or any other Great staff in every aspect and a reflection from the top as Roger Carroll is the best at his job! Would recommend anybody wanting a BMW or any other type Rusnak sells to use them as they are all really terrific- The Mills Family More
by Author
April 19, 2018
Leased New Car I have used Roger before and had a great experience. I was not sure which vehicle I wanted so I test drove several models and Roger was able to get t I have used Roger before and had a great experience. I was not sure which vehicle I wanted so I test drove several models and Roger was able to get the car with the options that I wanted. More
by Leased car
April 18, 2018
painless Roger Caroll is a pleasure to deal with. My only concern is that my SOS button was not connected If I was in an accident and could not reach my cell Roger Caroll is a pleasure to deal with. My only concern is that my SOS button was not connected If I was in an accident and could not reach my cell phone I would have been in severe jeopardy. The problem was promptly remedied but I had to travel from my home in Santa Monica back to the dealership. More
by Doogy 1957
March 31, 2018
Living the dream with my new 2018 740i Thank you Rusnak BMW for helping me choose the perfect car for me . Professional , knowledgeable Experience , and family like feeling from Rusnak . Thank you Rusnak BMW for helping me choose the perfect car for me . Professional , knowledgeable Experience , and family like feeling from Rusnak . Highly recommend Rusnak . More
by LaurieBMW7
Other Employees Tagged: Ashley , Jordan and Al GM
January 23, 2018
Purchased a new X3M40i Great experience working with Roger Carroll and Diana in Finance. Feel we got a good price and enjoyed the purchasing experience. I'd buy from Rusna Great experience working with Roger Carroll and Diana in Finance. Feel we got a good price and enjoyed the purchasing experience. I'd buy from Rusnak again. More
by Lisa Partridge
January 21, 2018
Service of recall Very attentive team! Always excellent service. My only suggestion is to consider the layout of the service department as it is not very welcoming layo Very attentive team! Always excellent service. My only suggestion is to consider the layout of the service department as it is not very welcoming layout and has you want to get out of there as soon as possible More
by Cheryl
Other Employees Tagged: Reginaldo Fermin, Renee Norris
January 18, 2018
Outstanding I am extremely pleased with my purchase at Rusnak BMW from Roger Carroll. It was a very comfortable relaxing environment. I’ll questions and features I am extremely pleased with my purchase at Rusnak BMW from Roger Carroll. It was a very comfortable relaxing environment. I’ll questions and features were thoroughly explained by Nick. It was definitely worth the 45 mile drive. Thank you Roger! More
by Jane F
Other Employees Tagged: Reginaldo Fermin, Nick
January 03, 2018
Quick and Easy Drive it, agree on the price, do the paperwork and drive away. The overview of the vehicle with Richard explaining all the features of the i3 were ver Drive it, agree on the price, do the paperwork and drive away. The overview of the vehicle with Richard explaining all the features of the i3 were very helpful. More
by JohnnyO
Other Employees Tagged: Diana Audish and Richard
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