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52 Reviews of Roger Carroll
December 03, 2017
Great Experience @ Rusnak! We are so happy with the service we received at Rusnak and Roger Carroll, our service advisor was excellent in providing us all the information we nee We are so happy with the service we received at Rusnak and Roger Carroll, our service advisor was excellent in providing us all the information we needed! More
by MJoe
Helpful 
June 10, 2017
Excellent in all respects. That's why I keep Coming back. Roger is the absolute best. He has helped me, friends, and family with mutiple vehicles and never di in all respects. That's why I keep Coming back. Roger is the absolute best. He has helped me, friends, and family with mutiple vehicles and never disappoints. More
by Cory1234
Other Employees Tagged: Reginaldo Fermin
April 13, 2017
Top drawer service from Roger Carroll. Excellent! From the first visit to select my new car to delivery and orientation, Mr. Carroll was helpful, knowledgeable and a very skilled professional. He too From the first visit to select my new car to delivery and orientation, Mr. Carroll was helpful, knowledgeable and a very skilled professional. He took careful care of each step as well as keeping me updated on the process. Ordering a new car has never been so smooth. More
by Car4Gerry
Other Employees Tagged: Robert Hull, A very nice woman.
March 20, 2017
Excellent Customer Service I worked with Roger to buy our X5 that we had been leasing. He made the process easy and quick! He kept me apprised of the certification process and I worked with Roger to buy our X5 that we had been leasing. He made the process easy and quick! He kept me apprised of the certification process and was thorough in explaining all my options. It would be hard for me to have a car serviced at this location because of the proximity to my home, but I would for sure come back to Roger, 100%, to purchase another BMW. More
by n1momof3
February 09, 2017
VERY PLEASED Roger Carroll is awesome and very knowledgable! He is a great man to work with. I will only have Roger lease me my BMWs. I have recommended him to Roger Carroll is awesome and very knowledgable! He is a great man to work with. I will only have Roger lease me my BMWs. I have recommended him to friends. No high pressure!! More
by Cindy
Other Employees Tagged: Nancy Lazar - BMW - Finance Manager
January 26, 2017
Great work by Roger Roger and the woman who helped me were exceptional. They were friendly, personable and didn't push too hard on getting the sale. Their product kno Roger and the woman who helped me were exceptional. They were friendly, personable and didn't push too hard on getting the sale. Their product knowledge and overall treatment of me in the show room will make me a Rusnak fan for a while to come. More
by Jimmy W
Other Employees Tagged: Reginaldo Fermin, Kate? (Product Specialist?)
October 20, 2016
fabulous service roger Caroll roger carroll and his team went really great they're the best. This is the 4th car i bought from him. Westlake Rusnak is a wonderful dealership. A roger carroll and his team went really great they're the best. This is the 4th car i bought from him. Westlake Rusnak is a wonderful dealership. Although, i don;t live nearby I travel to buy or lease from them only. They are extremely professional. More
by BMW car lover
May 05, 2016
2016 X1 Lease I have leased a number of vehicles through Roger Carroll at Rusnak and continue to have an excellent experience. Roger is professional, knowledgeable I have leased a number of vehicles through Roger Carroll at Rusnak and continue to have an excellent experience. Roger is professional, knowledgeable and highly responsive. I would strongly recommend dealing with Roger for your next purchase or lease. More
by Chuckm
February 24, 2016
My positive BMW buying experience! Roger was a perfect gentleman from start to finish, at no time did I feel pressure of any kind, that I really appreciated. He was very knowledgable ab Roger was a perfect gentleman from start to finish, at no time did I feel pressure of any kind, that I really appreciated. He was very knowledgable about the model I Wanted, and was very helpful in building and ordering my X5. I'm telling my friends about Rusnak and the Costco auto buying experience. I Love my X5, it's a Great Car!Blake Ramsey took me on my test drive, never met anyone who was more knowledgable about his cars than Blake. More
by Mikex5
Other Employees Tagged: Blake Ramsey
January 07, 2016
New Car Purchase I had a great experience in leasing my new BMW at Rusnak dealership. I have got the best deal in Los Angeles area. Great customer service and friendly I had a great experience in leasing my new BMW at Rusnak dealership. I have got the best deal in Los Angeles area. Great customer service and friendly people. Special appreciations to Amir Khansari who made this deal real. More
by Afshin M
Other Employees Tagged: Reginaldo Fermin, Amir Khansari
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