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Roger Cervantes
35 Reviews
Roger has been a part of the Acura of Glendale team for more than 25 years. His first assignment was parts driver and then was moved up to the parts counter. From there, he moved to Service Dispatch and now you'll see him on our Service Drive assisting clients as Service Advisor. He still enjoys working on cars - American Hot Rods and muscle cars are his favorite. In Rogers' free time, he enjoys hanging out with his family and friends. Languages and Dialects: English and Spanish
Read moreDealership Experience
28 yrs, 6 mos
Languages Spoken
English
Spanish
35 Reviews
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35 Reviews of Roger Cervantes
May 15, 2022
Karine was very professional and answered all my questions. I have had a very good experience with Acura of Glendale when taking my previous Acura in for servicing. Roger has taken great care of m questions. I have had a very good experience with Acura of Glendale when taking my previous Acura in for servicing. Roger has taken great care of me and my car. They were able to get me the new car I wanted, so I am glad that I was able to buy my new RDX from them. I'm on # 5 BTW...I'm an Acura lifer! More
by Acudoc
Other Employees Tagged: Karine Arzumanyan
April 30, 2022
All the sales and service staff are very helpful and responsive. We wouldn’t go anywhere else. responsive. We wouldn’t go anywhere else. More
by arnoldlaw
Other Employees Tagged: Dwight Rogers, Alton Ho, John Ladouceur, Brad Wolfgram, Karine Arzumanyan
March 03, 2022
As a first-time luxury vehicle owner, I expected nothing but the best treatment. Being unfamiliar with how Acura worked I asked a few questions and let Roger guide me. My first time here was in October 2021 but the best treatment. Being unfamiliar with how Acura worked I asked a few questions and let Roger guide me. My first time here was in October 2021 when there were a few items wrong with the CPO vehicle I purchased. Thankfully everything was still under the factory warranty and Roger was able to clarify everything for me and assist me even in obtaining a loaner vehicle. - My most recent time was 2.26.2021 when I needed 4 new tires as the ones it came with were beyond bad. This aside, again, Roger made things simple and easy for me. At the same time after my RO had been written, I remembered another issue with the vehicle and it was the rear tailgate switch that acts up on wet or cold temperatures. After a short time, Roger was able to confirm the failure and had great news for me that the part was in stock. This was superb! I knew I failed to mention this at the time of appointment set up so I was ready to wait at the dearlership. With a book in hand, time went by as fast as it was. Soon I was out of the dealership with my new tires (I paid for these) and my warranty item. Acura of Glenda,e has a great staff member! More
by David's Cars
April 02, 2021
I have been buying a new Acura every three years from Acura of Glendale, and every year they have delivered excelling customer care and offered the best prices the market can offer. Thank you Acura o Acura of Glendale, and every year they have delivered excelling customer care and offered the best prices the market can offer. Thank you Acura of Glendale! And especially thank you to Dwight Rogers! More
by Dbalian
Other Employees Tagged: Dwight Rogers, Artur Martirosyan , Hovik Asatrian, Artur Oganyan
December 01, 2020
I've been going to ACURA of Glendale (CA) ever since I've purchased my 2019 ACURA RDX Tech, Pkg. back in April of 2019. Even though I bought it elsewhere, my purchasing experience was not good, and the Glend purchased my 2019 ACURA RDX Tech, Pkg. back in April of 2019. Even though I bought it elsewhere, my purchasing experience was not good, and the Glendale dealership is much closer, so I went to the Glendale location for services. John Ladouceur and his crew (Brad, Manny, Roger) have taken great care of me since last April. Even though the Apply CarPlay issue has been a headache to deal with to this day, they understand my frustration and have been very respectful and courteous in every way. I have serviced my vehicle only at this location since the purchase because they have been nothing but the best and I am completely satisfied with the quality of service I have received, and that says a lot about the leadership of John and his crew. Trust your ACURA (or HONDA) at this dealership and you won't be disappointed. More
by dcha
Other Employees Tagged: John Ladouceur, Brad Wolfgram , Manny Esquivel
September 16, 2020
Karine was amazing. She is extremely knowledgeable and patient. She answered all of our questions and worked with us to get an amazing deal!y patient. She answered all of our questions and worked with us to get an amazing deal!y More
by Jackiehm2
Other Employees Tagged: John Ladouceur, Brad Wolfgram, Karine Arzumanyan , Manny Esquivel, Artur Oganyan, Calvin Siow
September 04, 2020
Everyone I have dealt with at Acura of Glendale have been amazing! From Sales to Service just awesome! This is my 2nd purchase of a new vehicle from this place! amazing! From Sales to Service just awesome! This is my 2nd purchase of a new vehicle from this place! More
by Ncaguiat
Other Employees Tagged: Dwight Rogers, Alton Ho, John Ladouceur, Brad Wolfgram, Karine Arzumanyan , Manny Esquivel
August 08, 2020
The sales staff is the easiest and best people to work with on buying a new car. I would recommend them for being honest and straight forward on giving you the best deal. Thank you for taking such good ca with on buying a new car. I would recommend them for being honest and straight forward on giving you the best deal. Thank you for taking such good care of us and will be a return customer More
by cottnstuff
Other Employees Tagged: Jeanne Brewer, Dwight Rogers, Alton Ho, Artur Martirosyan, Karine Arzumanyan , Maurice Nunez, Artur Oganyan, Calvin Siow
July 24, 2020
The process was fast, easy and thorough! Such a great positive experience! Everyone was very knowledgeable and you could tell they work together as a team. positive experience! Everyone was very knowledgeable and you could tell they work together as a team. More
by cassandra.tricia
Other Employees Tagged: Alton Ho, Artur Martirosyan, Karine Arzumanyan
June 19, 2020
Glendale Acura crew always goes above & beyond the call of duty. Quick, fast & friendly service. This is my 5th car from this dealership with more to come. Keep up the good work everyone. of duty. Quick, fast & friendly service. This is my 5th car from this dealership with more to come. Keep up the good work everyone. More
by Bmsugita
Other Employees Tagged: Jeanne Brewer, Dwight Rogers, Alton Ho, John Ladouceur, Brad Wolfgram, Artur Martirosyan, Karine Arzumanyan , Artur Oganyan
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