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Roger Cervantes
35 Reviews
Roger has been a part of the Acura of Glendale team for more than 25 years. His first assignment was parts driver and then was moved up to the parts counter. From there, he moved to Service Dispatch and now you'll see him on our Service Drive assisting clients as Service Advisor. He still enjoys working on cars - American Hot Rods and muscle cars are his favorite. In Rogers' free time, he enjoys hanging out with his family and friends. Languages and Dialects: English and Spanish
Read moreDealership Experience
28 yrs, 6 mos
Languages Spoken
English
Spanish
35 Reviews
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35 Reviews of Roger Cervantes
February 27, 2020
Taking a quick moment to acknowledge the great car buying experience I had at Acura of Glendale. Calvin Siow was a pleasure to work with. He was knowledgeable about the vehicle I was interested in, answere experience I had at Acura of Glendale. Calvin Siow was a pleasure to work with. He was knowledgeable about the vehicle I was interested in, answered all of my questions, provided a generous test drive and made sure that the deal making process went smoothly. Artur Oganyan did a great job with the paperwork as well as answering all of my questions. This is actually the second time I have purchased a car here and both times have been positive experiences. If you're in the market for an Acura, I would recommend them without hesitation. As a side note, their Service Department is also great and staffed with fine people. More
by Pistol
Other Employees Tagged: Brad Wolfgram , Artur Oganyan, Calvin Siow
November 28, 2019
Best Acura Dealership in the area!!!Great customer Best Acura Dealership in the area!!!Great customer service!!! Friendly and knowledgeable stuff!!! Professional and experienced!!! Will definitely rec Best Acura Dealership in the area!!!Great customer service!!! Friendly and knowledgeable stuff!!! Professional and experienced!!! Will definitely recommend this place to My all friends and family.Thank you very much!!! More
by Maestro83
Other Employees Tagged: John Ladouceur, Brad Wolfgram, Artur Martirosyan, Karine Arzumanyan , Manny Esquivel, Tony Gonzales, Maurice Nunez, Artur Oganyan
November 10, 2019
I have excellent experience with regards toCustomer I have excellent experience with regards to Customer service from Roger .He exceeds More than 5 stars. His amazing customer Service Acura of Glenda I have excellent experience with regards to Customer service from Roger .He exceeds More than 5 stars. His amazing customer Service Acura of Glendale lucky to have him . More
by Sy angela
October 27, 2019
Honest. Transparent. My experience was with Dwight Rogers. Dwight is an amazing person and provides great customer service. Only reason I pirchased my vehicle was because My experience was with Dwight Rogers. Dwight is an amazing person and provides great customer service. Only reason I pirchased my vehicle was because Dwight has always provided great service and reached out to me with new deals and promos. 6 months prior to my lease expiration, Dwight always informed me of possible lease return options and the opportunity get into a new vehicle. More
by Dbalian
Other Employees Tagged: Dwight Rogers, Artur Martirosyan, Karine Arzumanyan
September 12, 2019
TLX Service I love taking my car for service at Acura of Glendale. All of the service advisors are very knowledgeable and easy to work with. I usually work with T I love taking my car for service at Acura of Glendale. All of the service advisors are very knowledgeable and easy to work with. I usually work with Tony Gonzales and he’s the best as far as I am concerned. More
by Sedrak B.
Other Employees Tagged: Jeanne Brewer, John Ladouceur, Brad Wolfgram , Manny Esquivel, Tony Gonzales
July 16, 2018
Easiest Transaction Ever Easiest transaction I have done in my life! Karine was so helpful in explaining all the options I may avail and to top it off, one of the niciest peo Easiest transaction I have done in my life! Karine was so helpful in explaining all the options I may avail and to top it off, one of the niciest people I have ever met. Kudos as well to their service advisor, Roger, who helped me in my decision in choosing the best car (there are so many to choose from). And to all, one way or another, who made this transaction a seamless one — a BIG thank you!!! So far, I'm satisfied in choosing RDX as my new car. Respectfully, A satisfied customer More
by Rome2018
Other Employees Tagged: Dwight Rogers, Karine Arzumanyan
March 03, 2018
Great service! We always receive great service at Glendale Acura. Manny is a top notch service advisor and always keeps us informed. Thanks for the great service! We always receive great service at Glendale Acura. Manny is a top notch service advisor and always keeps us informed. Thanks for the great service! More
by deeklein
Other Employees Tagged: John Ladouceur, Brad Wolfgram , Manny Esquivel, Tony Gonzales
February 02, 2018
Timing Belt Replacement Excellent service as I needed a new timing belt package after 100,000 miles. The car now runs far better than before with fantastic acceleration espe Excellent service as I needed a new timing belt package after 100,000 miles. The car now runs far better than before with fantastic acceleration especially when I drive uphill. More
by Benjamin
Other Employees Tagged: John Ladouceur , Manny Esquivel, Tony Gonzales
August 27, 2017
Roger was excellent Roger was fast smart and intuitive. He offered me the coupon for service without asking. He kept me updated and completed the service in the time pro Roger was fast smart and intuitive. He offered me the coupon for service without asking. He kept me updated and completed the service in the time promised. More
by Steven
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