Roger Devoll | Page 8

I’m always impressed and pleased with the service and the way I’m treated way I’m treated More

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The Sales & Service staff was incredibly knowledgeable, friendly, and attentive, making me feel welcome and valued as a customer. The dealership had an impressive selection of vehicles. The entire process, friendly, and attentive, making me feel welcome and valued as a customer. The dealership had an impressive selection of vehicles. The entire process, from test-driving and finalizing the purchase, was smooth and transparent. The whole team went above and beyond to ensure that all my questions were answered and that I found the perfect car! More

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We just brought our BMW 128i in for the PVC recall today. Everything was handled exceptionally smoothly; from making the appointment to picking the car up after completion. Everybody was very helpful, the ca Everything was handled exceptionally smoothly; from making the appointment to picking the car up after completion. Everybody was very helpful, the car was fixed timely, and Roger was great to work with. The car was even washed and vacuumed when we picked it up. Very impressive service. Thank you! More

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Very helpful and quick service every time. Great dealership and great employees. Will keep coming back! Great dealership and great employees. Will keep coming back! More

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Karsten is awesome, he knows his stuff! Ask him any question about any BMW and he will answer! He answered all my X3 questions when I first bought my car, he continues to ask if I have any Ask him any question about any BMW and he will answer! He answered all my X3 questions when I first bought my car, he continues to ask if I have any questions, and how I’m enjoying my X3. I’m impressed with his BMW knowledge! Professional, pleasant and a great deal of patience, great asset to BMW! BMW SLO is the BEST!!! More

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I had several warranty issues that SLO BMW took care of efficiently and quickly. Roger the service writer was particularly helpful and very knowledgeable. My car was washed and ready ahead of schedule. efficiently and quickly. Roger the service writer was particularly helpful and very knowledgeable. My car was washed and ready ahead of schedule. More

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The main reason I bought the car was my interactions with this dealer in particular, Scott and Steven. I have not typically been a fan of dealers and had some negative experiences in Southern California. I f this dealer in particular, Scott and Steven. I have not typically been a fan of dealers and had some negative experiences in Southern California. I found Scott really listened and had my best interest at heart. He easily established rapport and was genuine and authentic with his interactions both during and after the purchase. I truly appreciated the little details, including the celebration when I drove the car off the lot it was very special. I sent the video to a couple of my friends and they were blown away that the staff would go to that length to celebrate a car purchase. I very much appreciate his continuing to follow up to make sure everything is OK with the car. I have been back twice since I bought the car and I feel very welcomed by all of the staff when I came in now. I will highly recommend this dealer especially Scott to friends and family . It has been an incredibly positive experience from start to finish with both sales and service. More

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I have been and continue to be a very satisfied customer of BMW of San Luis Obispo for over 10 years now. The level of care and expertise they provide to their customers, both in service and sales is outsta of BMW of San Luis Obispo for over 10 years now. The level of care and expertise they provide to their customers, both in service and sales is outstanding. Working with Roger Devoll was a pleasure. He is personable, knowledgeable, professional and caring in his job as a service advisor. Thank you to all of you at BMW of San Luis Obispo, for making your customers feel valued and appreciated. More

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I had a great experience purchasing my BMW from the BMW of San Luis Obispo. The staff was amiable and knowledgeable, answering my questions thoroughly and making the whole process smooth and stress-free. of San Luis Obispo. The staff was amiable and knowledgeable, answering my questions thoroughly and making the whole process smooth and stress-free. More

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