Roger Droukas
Roger Droukas at Heiser Toyota

Roger Droukas | Page 28

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
548 Reviews

Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.

Dealership Experience

29 yrs, 5 mos

Industry Experience

29 yrs, 5 mos

Specialties & Trainings

Toyota Master Certified Car & Truck pro

Languages Spoken

English English

Employee Video

4.9

548 Reviews

Write a Review

548 Reviews of Roger Droukas

March 02, 2021

Dealership Rating
Employee Rating

Excellent. Professional, courteous and efficient.A vey Excellent. Professional, courteous and efficient. A vey good experience. I would not hesitate in recommending Heiser Toyota. I very much enjoyed w More

by BILL.MCMAHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Jakub Kania

Mar 16, 2021

Heiser Toyota responded

Dear Bill, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

February 26, 2021

Dealership Rating
Employee Rating

First time customer. Roger was a great salesman and I appreciate all of his help with my purchase. I had a part on order it came in and was installed by the service team faster than estimated. Jakob was More

by BERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Jakub Kania

Mar 02, 2021

Heiser Toyota responded

Dear Bert, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

February 22, 2021

Dealership Rating
Employee Rating

Roger was a great person to work with. We would return to work with him again. Very professional and listened to what we were looking for. More

by AV
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips, Jakub Kania

Feb 25, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We're pleased to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

February 17, 2021

Dealership Rating
Employee Rating

Everything just worked for us. We saw the vehicle we interested in buying Sat morning. Stopped in around 11 to take a look & have a drive. We got a great deal and we’re done around 2:30. My only sug More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips , Iran

Feb 17, 2021

Heiser Toyota responded

Noemail3, congratulations on your new vehicle! We appreciate your business and feedback. We are so happy you had a great car buying experience with Heiser. We have sent your feedback in regards to the hybrid registration fees to the appropriate management to better our business and employees. Please feel free to reach out directly to our GM Pat Pomeranz by phone at 414-586-7104 or by email at ppomeranz@heiser.com with any additional questions or feedback. We look forward to working with you again in the future. Enjoy your new ride and have a wonderful day!

January 26, 2021

Dealership Rating
Employee Rating

Very easy process. Everything was done over the phone until I came in. Everything was ready when I came in. Signed the paperwork and left with my new truck. Roger was amazing to work with! More

by FBALDERSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

January 13, 2021

Dealership Rating
Employee Rating

Great dealership! Contacted them through an ad on Autotrader and was able to work out a deal we were happy with. Hassle-free experience - thank you! More

by Jeb Hanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Jan 14, 2021

Heiser Toyota responded

Dear Jeb, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

January 05, 2021

Dealership Rating
Employee Rating

I was going to check on 2020 Toyota Hybrid when I ended with a new car driving to home. I trade my old car for good price and I am very happy with my new purchase. Thanks Roger! More

by Daniela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2021

Heiser Toyota responded

Dear Daniela, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

December 30, 2020

Dealership Rating
Employee Rating

I would recommend Heiser. Great sales and service. Lori and Roger were great sales people. Jessica helped finalize the deal. Ivan helped with the fiancé. More

by DGUNDRUM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff, Jessica Phillips , Kevin Garski

Dec 30, 2020

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

December 26, 2020

Dealership Rating
Employee Rating

Working with the sales and service teams at Heiser is really a pleasure. With their help, I am able to get the vehicle I want at a price that is affordable. Their service department helps schedule and ma More

by Chris B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Vincent Lor, Jakub Kania , Kevin Garski

Dec 28, 2020

Heiser Toyota responded

Dear Chris, Thank you for the positive feedback! We are thrilled to hear that you've continued to have a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 02, 2020

Dealership Rating
Employee Rating

I found this dealership to be very helpful and friendly! Everyone was extremely knowledgeable. The also have a wonderful inventory. I will be recommending this team to others. More

by HAYDEN.BARB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips, Jakub Kania

Dec 08, 2020

Heiser Toyota responded

Dear Barb, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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