Roger Droukas
Roger Droukas at Heiser Toyota

Roger Droukas | Page 29

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
548 Reviews

Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.

Dealership Experience

29 yrs, 5 mos

Industry Experience

29 yrs, 5 mos

Specialties & Trainings

Toyota Master Certified Car & Truck pro

Languages Spoken

English English

Employee Video

4.9

548 Reviews

Write a Review

548 Reviews of Roger Droukas

November 26, 2020

Dealership Rating
Employee Rating

Bought our RAV 4 a little less than a year ago, and now getting mixed messages on what was specifically covered by the scratch protection plan. Otherwise, excellent service at Heiser. I rarely go anywher More

by GEBAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 13, 2020

Dealership Rating
Employee Rating

Not the typical dealer games played here. A good price the first time with no pressure to make a deal immediately or forcing you to make multiple counter offers. More

by JOHNNYDSTAR
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania

Nov 16, 2020

Heiser Toyota responded

Dear Johnny, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 11, 2020

Dealership Rating
Employee Rating

Very professional, knowledgeable. No pressure. Perfect for me. Roger Droukas was recommended to me by a neighbor. Delivery during Covid pandemic was much appreciated. Will certainly recommend Heiser to an More

by CALLEN43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania

Nov 16, 2020

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 27, 2020

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Employee Rating

This was 3rd vehicle from Heiser and it won’t be the last time I buy from them. Good experience and reasonable prices. I don’t feel like I got a bargain but I don’t feel ripped off either. More

by Brad H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania , Goran Filipovic

Oct 28, 2020

Heiser Toyota responded

Brad, congratulations on your new vehicle! We appreciate your loyal business and kind words. Our customers are our highest priority and I am glad we were able to create such a positive and memorable car buying experience for you. We look forward to working with you again in the future.

October 27, 2020

Dealership Rating
Employee Rating

I was eagerly awaiting the arrival of the new Venza. One was coming in that was perfect. Roger called me when it came in, and I picked it up that week. I can’t say enough about my Venza and my experience at More

by EAMESS1952
Recommend Dealer
Yes
Oct 28, 2020

Heiser Toyota responded

Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Roger was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

October 15, 2020

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Employee Rating

Great service from front to back !!! Rodger And Jessica were a huge help ! The service manager Joe is always making sure cars are Serviced properly!!! More

by Nmv6425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Goran Filipovic, Kevin Garski, Joe Vicari

Oct 19, 2020

Heiser Toyota responded

First, congratulations on your new vehicle! We appreciate your business and feedback. We are so happy you had a great car buying experience with Heiser. We look forward to working with you again in the future.

October 15, 2020

Dealership Rating
Employee Rating

Smooth and very informative experience. Roger Droukas was a great informative rep. Got me a good deal and great warranty. For the car I wanted and got. Heiser made it feel safe with our current circumstances More

by Boricuaep3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips , Shatshat,

Oct 19, 2020

Heiser Toyota responded

Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Roger was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

October 14, 2020

Dealership Rating
Employee Rating

They were great! Roger was our sales person and he did a fabulous job! We end up buying a new car and trading in another one so we got two new cars! We are love it here at Heiser Toyota. We are repeated cu More

by MAY XIONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2020

Heiser Toyota responded

May, thank you for your business and congratulations on your new vehicle! We are so pleased to hear Roger was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

October 07, 2020

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Employee Rating

Was a straightforward deal with no hassle. Great people to work with. Went in to just look and ask questions on pricing, had other quotes which didn’t compare to my purchase finished price. More

by GDABEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz , Goran Filipovic

Oct 08, 2020

Heiser Toyota responded

First, congratulations on your new vehicle! We appreciate your business and kind words. Our customers are our highest priority and I am glad we were able to create such a positive and memorable car buying experience for you. We look forward to working with you again in the future.

September 25, 2020

Dealership Rating
Employee Rating

Very happy with our experience! Roger was amazing. He was Very informative and dedicated to meeting our needs. Appreciated his honesty! We will definitely be back in the future! More

by Dtasse313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Sep 28, 2020

Heiser Toyota responded

Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Roger was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

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