313 Reviews
Write a Review313 Reviews of Roger Hess
April 07, 2025
Very good communication with Roger. We bought a new car so service was 6 months away but we had a small problem that Roger took care of immediately. Very good company all around. We bought a new car so service was 6 months away but we had a small problem that Roger took care of immediately. Very good company all around. More
Other Employees Tagged: John Lazor
April 06, 2025
Roger truly made me feel like a valued customer. He was professional, courteous, helpful, informative and reassuring. I will return to Naples Mazda purely as a result of his interaction with me! He was professional, courteous, helpful, informative and reassuring. I will return to Naples Mazda purely as a result of his interaction with me! More
Other Employees Tagged: Roger Hess
April 04, 2025
Four trips to evaluate why the fob intermittently locks & unlocks door & never opens the trunk has resulted in rear door actuators replaced for $1300 & problem is unchanged unlocks door & never opens the trunk has resulted in rear door actuators replaced for $1300 & problem is unchanged More
Other Employees Tagged: Roger Hess
April 03, 2025
Slow service After 2 years the service dept has not corrected our phone numbers. I keep getting my husbands Texts & emails for his car after constantly telling service several times, corrected our phone numbers. I keep getting my husbands Texts & emails for his car after constantly telling service several times, More
Other Employees Tagged: Danniela Alves
April 03, 2025
Service is completed in the timeframe quoted staff is extremely helpful They searched for an accessory for me, even though Mazda did not make it extremely helpful They searched for an accessory for me, even though Mazda did not make it More
Other Employees Tagged: Roger Hess
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