Roger Rathbun | Page 4
General Manager
Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
2065 E Main St
Torrington, CT 06790
63 Reviews
Write a ReviewDealership Experience
9 yrs, 1 mo
Industry Experience
25 yrs, 8 mos
Languages Spoken
English
63 Reviews of Roger Rathbun
September 13, 2018
Great experience! I would recommend anyone take the time to shop northwest hills dealership. From the receptionist, sales staff, down to the finishing of paperwork, ev I would recommend anyone take the time to shop northwest hills dealership. From the receptionist, sales staff, down to the finishing of paperwork, everyone was ready and willing to be of service. They answered all questions, without any pressure. More
Other Employees Tagged: Lenny Mamudi
August 01, 2018
Great experience This was not my first time at a dealer but it was the first time buying a brand new truck and the experience was excellent. I was very impressed with This was not my first time at a dealer but it was the first time buying a brand new truck and the experience was excellent. I was very impressed with Vin and Roger as they gave me exceptional customer service and got me the exact truck I wanted with my specific requirements. I highly recommend this dealer to anyone. I’ve never had a more accomendating sales group in any previous purchase. I will definitely return for me next vehicle. More
Other Employees Tagged: Darren Schwartz, Vin Kjersgaard , Tj
July 16, 2018
Outstanding Dealership This is now the second car I have purchased from Vin and his team, and I fully expect to go to them for all of my future automobile needs. From top t This is now the second car I have purchased from Vin and his team, and I fully expect to go to them for all of my future automobile needs. From top to bottom this dealership provides fantastic customer service. Vin and the entire team is extremely responsive and can make things happen on very tight time frames (e.g. they were able to find and secure an automobile and get it to the dealership in a 24 hour turnaround -- above and beyond). In addition, the whole experience in getting through paperwork etc. is kept very efficient and easy. Lastly, the service department has been fantastic over the past 3 years that I have been using them. Just a great place in all respects! More
Other Employees Tagged: Darren Schwartz, Vin Kjersgaard , Brian Kirk
May 07, 2018
Great customer service! I would definitely recommend visiting Northwest Hills. Extremely friendly and welcoming environment. Vin was very helpful and ready to answer any que I would definitely recommend visiting Northwest Hills. Extremely friendly and welcoming environment. Vin was very helpful and ready to answer any questions we had. We were not pressured into any decisions and they thoroughly explained all of our options. More
Other Employees Tagged: Vin Kjersgaard
March 31, 2018
Great Experinece This is my second vehicle purchase from Vin! Always gets back to you fast and answers any questions that you have. Tell him what you are looking for a This is my second vehicle purchase from Vin! Always gets back to you fast and answers any questions that you have. Tell him what you are looking for and you will get it! Wouldn’t go anywhere else to puchrase a vehicle! More
Other Employees Tagged: Darren Schwartz, Vin Kjersgaard
February 07, 2018
Above and Beyond the Call of Duty Northwest Hills went above and beyond the call of duty to make us happy with our Chevy Spark purchase. We ran into a few issues with the purchase init Northwest Hills went above and beyond the call of duty to make us happy with our Chevy Spark purchase. We ran into a few issues with the purchase initially, however, the management at Northwest wasted no time in following up with us to resolve all of our concerns. They were prompt, friendly, helpful, and responsive, something that is hard to find in a dealership. I would highly recommend this outstanding dealership, they will certainly be at the top of our list for our next purchase. I have no doubt that anybody who had a negative experience here, did not allow the Northwest team an opportunity to resolve their concerns. More
January 23, 2018
Comfortable buying experience from start to finish. This is my second vehicle purchase from Vin K. and the rest of the Team at Northwest Hills Chevrolet. I knew the vehicle that I wanted and Vin found This is my second vehicle purchase from Vin K. and the rest of the Team at Northwest Hills Chevrolet. I knew the vehicle that I wanted and Vin found it on the lot and made it happen. The rebate review process was straight forward and the evaluation of my trade-in was up front and fair. Definitely a positive experience during an activity that is typically wrought with stress. More
Other Employees Tagged: Darren Schwartz, Vin Kjersgaard
December 30, 2017
Excellent Vin was extremely knowledgeable and helpful with the purchase of my 2500 HD. He did a good job and treated me right. If you want to work with a profes Vin was extremely knowledgeable and helpful with the purchase of my 2500 HD. He did a good job and treated me right. If you want to work with a professional talk to Vin Kjersgaard. More
Other Employees Tagged: Vin Kjersgaard , Josh closed me out on the number side. He did great too.
December 14, 2017
Good experience purchasing an Equinox here Vin Kjersgaard was very diligent about locating a very hard to find turbo-diesel 2018 Equinox when no other dealerships in the area would followup. Vi Vin Kjersgaard was very diligent about locating a very hard to find turbo-diesel 2018 Equinox when no other dealerships in the area would followup. Vin was knowledgeable about this car and followed up often during the process. We would purchase another car from Vin and this dealership. More
Other Employees Tagged: Vin Kjersgaard
November 22, 2017
A Diamond in the Rough Sullivan's Northwest Hills is one of those dealerships where you know that you will be taken care of, not taken advantaged of. Everyone has to eat, so Sullivan's Northwest Hills is one of those dealerships where you know that you will be taken care of, not taken advantaged of. Everyone has to eat, so when you see prices on cars, you know that what they are asking is not outlandish. Come in and tell them what you want, and they will make sure you are driving away with the car that doesn't break your bank account but leaves a smile on your face. I have bought cars from Sullivan's for over a decade. I have family members and extended family members who head to Northwest Hills because they know that they will be treated with care. Josh Root was excellent at handling any concerns I had and made sure that I knew what every bell and whistle was in my car. He didn't spring any surprise fees at me at. I told him what I was looking to spend, and he made sure that any car he showed me was in my range. He answered emails promptly and followed through on statements he made during and after the deal was sealed. Don't waste your time looking for other dealerships. Go in knowing what you want and how much you want to spend, and let Northwest Hills do the rest for you. More
Other Employees Tagged: Darren Schwartz , Josh Root