Roger Rathbun | Page 5
General Manager
Sullivan's Northwest Hills Chevrolet GMC Cadillac
2065 E Main St
Torrington, CT 06790
70 Reviews
Write a ReviewDealership Experience
11 yrs, 1 mo
Industry Experience
27 yrs, 8 mos
Languages Spoken
English
70 Reviews of Roger Rathbun
May 07, 2018
Great customer service! I would definitely recommend visiting Northwest Hills. Extremely friendly and welcoming environment. Vin was very helpful and ready to answer any que I would definitely recommend visiting Northwest Hills. Extremely friendly and welcoming environment. Vin was very helpful and ready to answer any questions we had. We were not pressured into any decisions and they thoroughly explained all of our options. More
Other Employees Tagged: Vin Kjersgaard
March 31, 2018
Great Experinece This is my second vehicle purchase from Vin! Always gets back to you fast and answers any questions that you have. Tell him what you are looking for a This is my second vehicle purchase from Vin! Always gets back to you fast and answers any questions that you have. Tell him what you are looking for and you will get it! Wouldn’t go anywhere else to puchrase a vehicle! More
Other Employees Tagged: Darren Schwartz, Vin Kjersgaard
February 07, 2018
Above and Beyond the Call of Duty Northwest Hills went above and beyond the call of duty to make us happy with our Chevy Spark purchase. We ran into a few issues with the purchase init Northwest Hills went above and beyond the call of duty to make us happy with our Chevy Spark purchase. We ran into a few issues with the purchase initially, however, the management at Northwest wasted no time in following up with us to resolve all of our concerns. They were prompt, friendly, helpful, and responsive, something that is hard to find in a dealership. I would highly recommend this outstanding dealership, they will certainly be at the top of our list for our next purchase. I have no doubt that anybody who had a negative experience here, did not allow the Northwest team an opportunity to resolve their concerns. More
January 23, 2018
Comfortable buying experience from start to finish. This is my second vehicle purchase from Vin K. and the rest of the Team at Northwest Hills Chevrolet. I knew the vehicle that I wanted and Vin found This is my second vehicle purchase from Vin K. and the rest of the Team at Northwest Hills Chevrolet. I knew the vehicle that I wanted and Vin found it on the lot and made it happen. The rebate review process was straight forward and the evaluation of my trade-in was up front and fair. Definitely a positive experience during an activity that is typically wrought with stress. More
Other Employees Tagged: Darren Schwartz, Vin Kjersgaard
December 30, 2017
Excellent Vin was extremely knowledgeable and helpful with the purchase of my 2500 HD. He did a good job and treated me right. If you want to work with a profes Vin was extremely knowledgeable and helpful with the purchase of my 2500 HD. He did a good job and treated me right. If you want to work with a professional talk to Vin Kjersgaard. More
Other Employees Tagged: Vin Kjersgaard , Josh closed me out on the number side. He did great too.
December 14, 2017
Good experience purchasing an Equinox here Vin Kjersgaard was very diligent about locating a very hard to find turbo-diesel 2018 Equinox when no other dealerships in the area would followup. Vi Vin Kjersgaard was very diligent about locating a very hard to find turbo-diesel 2018 Equinox when no other dealerships in the area would followup. Vin was knowledgeable about this car and followed up often during the process. We would purchase another car from Vin and this dealership. More
Other Employees Tagged: Vin Kjersgaard
November 22, 2017
A Diamond in the Rough Sullivan's Northwest Hills is one of those dealerships where you know that you will be taken care of, not taken advantaged of. Everyone has to eat, so Sullivan's Northwest Hills is one of those dealerships where you know that you will be taken care of, not taken advantaged of. Everyone has to eat, so when you see prices on cars, you know that what they are asking is not outlandish. Come in and tell them what you want, and they will make sure you are driving away with the car that doesn't break your bank account but leaves a smile on your face. I have bought cars from Sullivan's for over a decade. I have family members and extended family members who head to Northwest Hills because they know that they will be treated with care. Josh Root was excellent at handling any concerns I had and made sure that I knew what every bell and whistle was in my car. He didn't spring any surprise fees at me at. I told him what I was looking to spend, and he made sure that any car he showed me was in my range. He answered emails promptly and followed through on statements he made during and after the deal was sealed. Don't waste your time looking for other dealerships. Go in knowing what you want and how much you want to spend, and let Northwest Hills do the rest for you. More
Other Employees Tagged: Darren Schwartz , Josh Root
October 03, 2017
Never too far for a good experience We had many choices to buy our new GMC pickup. Four dealers within 20 miles and two other dealers closer than Northwest Hills. They had the best inv We had many choices to buy our new GMC pickup. Four dealers within 20 miles and two other dealers closer than Northwest Hills. They had the best inventory availability for both Chevy and GMC. They were willing to put numbers on paper before we made the drive, then followed through with those numbers. The vehicle itself is great. New 2500HD SLE. Northwestw Hills arranged for custom steps, installed the gooseneck hitch and had everything ready when we arrived to pick up the truck. More
Other Employees Tagged: Darren Schwartz, Vin Kjersgaard
September 27, 2017
A pleasant car-buying experience! We had a great experience buying our 2017 Buick Enclave from Northwest Hills. Vin was very knowledgeable, straightforward and responsive to our questi We had a great experience buying our 2017 Buick Enclave from Northwest Hills. Vin was very knowledgeable, straightforward and responsive to our questions. Darren was organized, patient and thorough. Everyone we dealt with was professional and courteous. This is the second car we've purchased from Sullivan and we will certainly recommend them to others. More
Other Employees Tagged: Darren Schwartz, Vin Kjersgaard
September 27, 2017
Vin was very knowledgable about he product he was selling. The entire process was fair, thorough and an overall good experience. I would recommend or make another purchase from this dealership. Options were go The entire process was fair, thorough and an overall good experience. I would recommend or make another purchase from this dealership. Options were gone over and explained very well. More
Other Employees Tagged: Darren Schwartz, Vin Kjersgaard

