44 Reviews
Write a Review44 Reviews of Rolando Matos
April 18, 2024
The Lord blessed you to be a blessing to me and my family I am so grateful to the Lord for you all God blessings upon you all thank you very much I am so grateful to the Lord for you all God blessings upon you all thank you very much More
April 13, 2024
Rolando the salesman was great, Took the time and effort to make sure I was happy with my purchase to make sure I was happy with my purchase More
Other Employees Tagged: James Orlando
April 13, 2024
Salesperson,Rolando,was very accommodating and friendly and easy to deal with. The staff answered all of our questions and closing was quick and simple. I would definitely buy from them again. and easy to deal with. The staff answered all of our questions and closing was quick and simple. I would definitely buy from them again. More
Other Employees Tagged: James Orlando
February 01, 2024
Dealer was a a pleasure to work with! Went over and beyond to get the deal done! He was available to me the whole process! Overall experience was great! Went over and beyond to get the deal done! He was available to me the whole process! Overall experience was great! More
Other Employees Tagged: Shaheed Henry, Terance Anderson, Mike Tweddle, Abigail Ramirez
January 27, 2024
Information was not clear . I was lied to about my car being on show case. The car I purchased already had an owner. I will never buy from Kia Daytona again. There was a commerc I was lied to about my car being on show case. The car I purchased already had an owner. I will never buy from Kia Daytona again. There was a commercial about a sale going on, but when I arrived there were no sales.! terrible I regret my Kia purchase. I only purchased because I was under stress. Definitely buyers remorse More
December 20, 2023
My wife and I wanted to purchase our final vehicle (both of us 80). Started out with Daytona Dodge as owner Randy Dye and I go back to his childhood days in PA. Nothing fit and those that did were out of of us 80). Started out with Daytona Dodge as owner Randy Dye and I go back to his childhood days in PA. Nothing fit and those that did were out of our price range. I knew Kia was a quality vehicle. My wife fell in love with Kia Seltos, but wanted new seats. Did not want black. (can't figure out you car manufacturers - Florida is HOT and black seats don't cut it for us old farts) Salesman promised us new seats and the deal was done. However, the deal was not done. He got fired for a myriad of promises to customers and we were without new seats. After some back and forth, Jerome Kramer made it happen. My wife is now a happy camper. As am I. Beautiful job by Katzkin. For a while, Daytona Kia was on my list. Now, I will recommend them to anyone. Kudos to Jerome. More
Other Employees Tagged: Jerome Kramer, Luis Nevarez, Abigail Ramirez , Tyler (service advisor)
October 18, 2023
This dealership refused to do the process for a lease end buy out. KIA financial said your closest KIA dealership can do the process. This dealer would only help if it was beneficial to them trying to force buy out. KIA financial said your closest KIA dealership can do the process. This dealer would only help if it was beneficial to them trying to force a sale and do the lease end buyout process. I called KIA financial again and have lodged a formal complaint. The salesperson told me that the general manager was the one who came up with this rule. Claiming that it held no benefit for the dealer to complete this process unless it turned into a sale… This is a sale! A sale from a lease into a purchase. The complete purchase of the rest of my contracted agreement. Also they took our information and without proper explanation or consent, ran our credit without any written document application or signature. Very sketchy business and sales tactics are being used here. STAY AWAY!! More
Other Employees Tagged: Wayne Johnson, Richard Nisbett, David Lynch , John Labate, Jerome Kramer, Brett Phillips, James Orlando
October 12, 2023
This car-buying experience was a pleasure from the beginning. I got my questions answered and requests met quickly, we were able to get the transaction done in short order. Rolando, David, Mike & Luis beginning. I got my questions answered and requests met quickly, we were able to get the transaction done in short order. Rolando, David, Mike & Luis made sure I was taken care of and got what I needed. More
Other Employees Tagged: Chris Dupont, David Lynch , James Orlando, JR Rodriguez, Luis Nevarez, Abigail Ramirez
July 18, 2023
The gentleman that took my info was very helpful, and has outstanding customer service skills keep up the good work. outstanding customer service skills keep up the good work. More
Other Employees Tagged: Chris Dupont, Shaheed Henry, Mikel Bustillo, Bob Conti, Terance Anderson, Luis Nevarez, Patrick "Dino" Dinardo , Mostafa "Tito" Hammad, John Mudge