Rolando Pardo
Rolando Pardo at Williamson Buick GMC

Rolando Pardo | Page 11

Service Manager

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.5
132 Reviews

Dealership Experience

22 yrs, 10 mos

Industry Experience

28 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.5

132 Reviews

Write a Review

132 Reviews of Rolando Pardo

December 08, 2021

Dealership Rating
Employee Rating

Always had a good experience here! The service is amazing! I recommend this to anyone in need of their services. More

by Yurisel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Erik Fernandez, Richard Loero, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Dec 10, 2021

Williamson Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your experience completely painless. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 19, 2021

Dealership Rating
Employee Rating

Another great experience with Erik and Rolando of the service department. My experience as always was very professional. My oil change was done quickly and I appreciate that because of my busy schedule. More

by fivestarbaseballcamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Nov 20, 2021

Williamson Buick GMC responded

fivestarbaseballcamp, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 19, 2021

Dealership Rating
Employee Rating

Fast service and very friendly staff I always go to This same exact spot very good More

by Nicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

Nov 20, 2021

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 03, 2021

Dealership Rating
Employee Rating

The guys at Williamson were great! They had me in and out in no time. Very accommodating Wonderful people! More

by Eric Abell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Micheal Vallares was great!

Nov 04, 2021

Williamson Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2021

Dealership Rating
Employee Rating

They are fast and reliable staff. They took care of my car needs in a fraction of time More

by bpaneque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2021

Williamson Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2021

Dealership Rating
Employee Rating

Always the best service I love Williamson From the Always the best service I love Williamson From the moment you drive in to the checkout process and the follow up the details I always feel wonderful More

by Mai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Erik Fernandez, Richard Loero, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Nov 03, 2021

Williamson Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

Dealership Rating
Employee Rating

Carlos gave me a poor excuse as to why they wouldn't fix my issue More

by DARON305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Carmen Alicea, Erik Fernandez, Richard Loero, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Nov 03, 2021

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Nov 04, 2021

DARON305 responded

Hi. So my window isn't fixed. It doesn't go up all the way and with all this rain we are having my car is getting wet. I've been with Cadillac since 2006 and never been denied maintenance on my vehicle until I met Carlos.

October 28, 2021

Dealership Rating
Employee Rating

Williamson Cadillac and GMC does a great job and is always keeps us informed of the status of our vehicles. They are always looking out for the best interest of the customer. More

by SPLLERANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Santos , Skip Moosang

Oct 28, 2021

Williamson Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know our staff went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly!

October 26, 2021

Dealership Rating
Employee Rating

Williamson Cadillac and GMC never fails to amaze me with there outstanding customer service. They go above and beyond to keep my family safe and informed. More

by SPLLERANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Santos , Skip Moosang

Oct 29, 2021

Williamson Buick GMC responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 15, 2021

Dealership Rating
Employee Rating

You guys couldn’t find the part for my car that’s less than 10years old. You guys also took more than a week to return my car to me after two months of being there More

by Axt1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 25, 2021

Williamson Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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