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Rolando Sanchez
Rolando Sanchez at Palmetto57 Volkswagen

Rolando Sanchez

Service Manager

Palmetto57 Volkswagen

16825 NW 57th Ave
Miami Gardens, FL 33055

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5.0
42 Reviews

I have been in the service business for the last 15 years. The last 10 years with Esserman Nissan/VW. I enjoy meeting new customers and making them feel at home. We are like family here and want you to feel the same. Thank you for being a valued customer and part of the Esserman family.

5.0

42 Reviews

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42 Reviews of Rolando Sanchez

December 22, 2025

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Employee Rating

I booked an appointment online, I arrived, and it all went smoothly. That never happens nowadays. I'm pleased with the customer service of the service department. More

by burleygig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Cantu, Amy Palacios

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Dec 23, 2025

Palmetto57 Volkswagen responded

We love hearing feedback like this! Thank you for choosing Palmetto57 Volkswagen, and for sharing your support for our team. See you next time!

December 16, 2025

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Employee Rating

Buen servicio,puntualidad y calidad en el servicio . Personal muy amable .y respetuoso.Volveria siempre More

by tsunnyisles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daisy Zabala, Ignacio Socias, Tony Cantu, Amy Palacios, Danny Tano, Leonardo Roca

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Dec 16, 2025

Palmetto57 Volkswagen responded

Estamos muy contentos de saber que tuvo una experiencia positiva con nuestro equipo aquí en Palmetto57 Volkswagen. Gracias por compartir su apoyo!

December 07, 2025

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Employee Rating

Resolved my issues immediately and the communication of what was wrong was AMAZING ! The whole team as a whole just AMAZING! More

by EVELIOCLARO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2025

Palmetto57 Volkswagen responded

Thank you for sharing your feedback! We are thrilled to hear that our team communicated clearly and addressed your concerns promptly. We will pass along your kind words to the entire team! - The Palmetto57 Volkswagen Team

December 03, 2025

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Employee Rating

It was a great experience. The salesman was very helpful and courteous. Would definitely recommend. More

by momartinez11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daisy Zabala, Ignacio Socias, Tony Cantu, Amy Palacios, Danny Tano, Leonardo Roca

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Dec 04, 2025

Palmetto57 Volkswagen responded

Thank you for leaving Palmetto57 Volkswagen your positive feedback!

November 14, 2025

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Employee Rating

It was awesome the treatment I received in the dealer. The staff is very kind ! More

by wlugorealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daisy Zabala, Ignacio Socias, Tony Cantu, Amy Palacios, Danny Tano, Leonardo Roca

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Nov 14, 2025

Palmetto57 Volkswagen responded

Thank you for the kind words! We're glad you had an awesome experience and that our staff was kind to you. We appreciate your review of Palmetto57 Volkswagen.

November 12, 2025

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Employee Rating

Amazing service always. Rolando is unbelievable and goes above and beyond to delight us with service. Super happy 😊. More

by LAGROUEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Tano

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Nov 13, 2025

Palmetto57 Volkswagen responded

Thank you for your kind words! We are so grateful you chose to work with Rolando and the team here at Palmetto57 Volkswagen. See you next time! Safe travels!

October 29, 2025

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Employee Rating

Excelente attencion y Eduardo excelente servicio y muy amable y la atención fue muy rápida More

by YUSDAYARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daisy Zabala, Ignacio Socias, Tony Cantu, Amy Palacios, Danny Tano, Leonardo Roca

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Oct 30, 2025

Palmetto57 Volkswagen responded

Nos contenta saber que Eduardo le ha brindado una experiencia de servicio de 5 estrellas! Lo apreciamos mucho.

October 24, 2025

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Service center at Palmetto57 Volkswagen is very knowledgeable, helpful, efficient and by far the best one in south florida. More

by sergioarena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daisy Zabala, Ignacio Socias, Tony Cantu, Amy Palacios, Danny Tano, Leonardo Roca

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Oct 27, 2025

Palmetto57 Volkswagen responded

Thank you for the glowing review of our team! We appreciate your support and hope to see you again at Palmetto57 Volkswagen. Safe travels!

October 24, 2025

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Employee Rating

Ignacio was outstanding in helping me figure out the best choice for my situation in a very short amount of time. More

by sergioarena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daisy Zabala, Ignacio Socias, Tony Cantu, Amy Palacios, Danny Tano, Leonardo Roca

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Oct 27, 2025

Palmetto57 Volkswagen responded

Sergio, your feedback on Ignacio made our day! Thank you for choosing Palmetto57 Volkswagen and for sharing your experience. Safe travels ahead!

October 17, 2025

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Employee Rating

Great service! ! Fast and economical!!was done in - hour and a half!! Thank you see you guys soon More

by TOMMYVZ0720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

Palmetto57 Volkswagen responded

We are glad to hear that our Palmetto57 Volkswagen team provided efficient service. Thanks for your feedback! See you next time!

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