Rolly Davidson | Page 3

I have not purchased a car for over 12 years. I am extremely grateful I went to Knauz BMW to purchase my new X3. Rolly Davidson is the reason I purchased from Knauz and not another dealer. He is profe extremely grateful I went to Knauz BMW to purchase my new X3. Rolly Davidson is the reason I purchased from Knauz and not another dealer. He is professional, courteous, not pushy in any way and very knowledgable. Rolly made the experience enjoyable, simple and very straight forward. Scott in finance took the time to explain all my options to me. Luke is a genius when it comes to how the car works, and helped me understand the nuances of my new car. I highly recommend buying from Rolly at Knauz. More

Report | Print

**Updated February 2024** At the end of my 3 year lease, I reached out to Rolly to exercise my right to buy my vehicle out of the lease. He communicated that a $650 dealership fee would need to be pa lease, I reached out to Rolly to exercise my right to buy my vehicle out of the lease. He communicated that a $650 dealership fee would need to be paid, not inclusive of documentation or plate/title fees. I was somewhat confused as the lease agreement did not make mention of any similar fee. I reached out to BMW Financial Services and they informed me that dealer charges (if any) would be identified in my lease contract. I triple checked that and could not find any. When I asked Rolly to identify them, he could not do so but instead said that this was what Karl Knauz charged for lease buyouts and I was welcome to take the car to another dealership to buy out the vehicle if I was unwilling to pay the fee. Per Rolly: “Karl Knauz BMW does charge the fees. If there is another dealership that will waive them, you have the option to go there. Please let me know either way. We have a whole process to do so.” So, in other words, after servicing the relationship from purchase (lease), to scheduled maintenance and beyond, when the lease came to maturity and I sought to buy the vehicle outright, Knauz was not interested without an additional, undisclosed (junk) fee. The need to go through a dealer for a lease buyout in Illinois is a prime example of state laws hurting consumers. As of 4/26/22, the financial services companies (title holders) affiliated with vehicle OEMs (BMW Financial Services) are unable to sell vehicles direct to consumers. So what happens instead of a 5 minute phone call with the financial services firm is that the local dealers try to find additional profit at the expense of the consumer and in violation of the original sale/lease agreement. This is unfortunate. I ended up going to Perillo BMW downtown Chicago. They agreed there were no additional fees to be paid, I dropped off a check and was on my way. It’s unfortunate that the team at Karl Knauz couldn’t honor the same obligation. As a result, I cannot recommend Karl Knauz BMW. It was never about the money, as $650 is a relatively trivial amount. It was about what is right and what is not. **Original Review** I contacted Rolly (Roland) Davidson to let him know what I was looking for and he jumped right on it. Within a few minutes he called me back and presented me with my options and transparent pricing. Later that same day I was out at the dealership test driving the car and we finalized everything in a short period of time that evening. He also spent a lot of time walking me through every feature in the car and making sure it was all in line with my expectations. Thank you Rolly for making my experience at Knauz BMW one to remember. I am very happy with the decision I made and have loved my new X3 M40i for these first couple of months I've had it. A truly excellent machine and always a thrill to drive. Thanks again! -Jack More

Report | Print

Rolly was great to work with. He’s professional, courteous, knowledgeable, fast to respond, and overall a great salesman. He made the experience quick and pleasant. courteous, knowledgeable, fast to respond, and overall a great salesman. He made the experience quick and pleasant. More

Report | Print

I have bought a dozen or so vehicles from this dealership over the years. Rolly continued the high standard that I have become accustomed to. Thanks ya all in the process. over the years. Rolly continued the high standard that I have become accustomed to. Thanks ya all in the process. More

Report | Print

Knauz had the vehicle we were looking for! We setup the deal remote from three hours away and it couldn't have been smoother. Picked up the car in a minimal amount of time, even had time to train us on th deal remote from three hours away and it couldn't have been smoother. Picked up the car in a minimal amount of time, even had time to train us on the features of the vehicle! Overall top notch experience. More

Report | Print

I bought an X3 from Rolly Davidson last week which was a really great experience. He was very friendly, personable and not pushy at all. He listened and spent a lot of time explaining the car and it's fea really great experience. He was very friendly, personable and not pushy at all. He listened and spent a lot of time explaining the car and it's features. I had questions the day after we met which was his day off. He responded to my texts and even called to make sure I got my answers. Tremendous follow up and quick response. This is my first BMW but if I have more in my future I will defnintely go to Rolly. Thank you! More

Report | Print

Buying a car from Rolly Davidson is a pleasure! Rolly listens to your needs/wants, knows his products well, and is able to answer any questions you may have. Rolly is trust worthy, demonstrates integrit listens to your needs/wants, knows his products well, and is able to answer any questions you may have. Rolly is trust worthy, demonstrates integrity, and has made buying our last 3 BMWs a positive family experience. More

Report | Print

Rolly is an excellent salesman. He went above and beyond to get the deal done. My wife is very picky and Rolly's easygoing personality and having the color she likes helped a lot. Rolly is knowledgeable and to get the deal done. My wife is very picky and Rolly's easygoing personality and having the color she likes helped a lot. Rolly is knowledgeable and worked very hard to get us in the best deal possible. He is someone you should see if in the market for a BMW. More

Report | Print

Last week we purchased our 5th vehicle through Knauz BMW. Our client advisor was Rolly Davidson, who we have used on each of our five purchases. On all of our purchases, including this last one, Rolly Davids Our client advisor was Rolly Davidson, who we have used on each of our five purchases. On all of our purchases, including this last one, Rolly Davidson and Knauz's general manager Bob Graziano, and the entire staff at Knauz BMW provided us with a great and seamless purchasing experience. On each of our purchases we were given a fair price with great followup regarding all of our service needs. I would like to also note, that the 4 prior vehicles that we purchaed through Knauz have had little or no issues. On the rare occaison when we had any repair matter, Rolly Davidson has always taken that extra step to ensure that we are satisfied customers. I have been so satisfied with the Knauz experience, that I have recommended family and friends to Rolly Davidson and the dealership. I highly recommend Knauz BMW and Rolly Davidson. More

Report | Print

Buying a car from Knauz was a great experience. Rolly Davidson was wonderful to work with. He knew I just wanted to buy a car and move on with my life. He made sure the process was easy, fast and painl Davidson was wonderful to work with. He knew I just wanted to buy a car and move on with my life. He made sure the process was easy, fast and painless. Rolly was beyond patient with me and I will for sure go back and work with him. More

Report | Print