Romelo Carter | Page 18

The entire process was so easy! I had gone in with my parents to test drive the Tucson, and there was. I hassle in doing so, or pressure! The buying experience was relatively quick and painless! parents to test drive the Tucson, and there was. I hassle in doing so, or pressure! The buying experience was relatively quick and painless! More

by WALT.MAHANNA Verified Customer Verified Customer

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Brandon was very helpful! He made the process very easy as I was purchasing my new Kona from out of state prior to a move to the area. Romelo made the financing easy and quick. as I was purchasing my new Kona from out of state prior to a move to the area. Romelo made the financing easy and quick. More

by Jonathan Verified Customer Verified Customer

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Bought a Genesis GV70 and worked with Ben Gates and Romelo in finance. Both gentlemen were great. Excellent buying experience. Very fair price for a high demand/short supply vehicle. Romelo in finance. Both gentlemen were great. Excellent buying experience. Very fair price for a high demand/short supply vehicle. More

by tek1364 Verified Customer Verified Customer

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Ben was great as a salesman and Paul the used care manger was very insightful. One of the best experiences I’ve had at a dealership. was very insightful. One of the best experiences I’ve had at a dealership. More

by sreese440 Verified Customer Verified Customer

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Overall experience at this dealership was good. Worked with Andy on vehicle availability and all communications. He was excellent to work with, very friendly, polite, transparent and patient with us. He with Andy on vehicle availability and all communications. He was excellent to work with, very friendly, polite, transparent and patient with us. He also ran through all the features of the vehicle with me after finishing up the paperwork. Current market (July 2021) caused some difficulty with vehicle supply and getting the options/ colors we wanted. Dealership could improve lease process as compared to other luxury brands. We ran into mid month changes with residual value, and lease numbers, which can happen but normally doesn’t. We understand pieces of the lease numbers are not up to dealership, and instead reflects poorly on brand headquarters. However, the dealership can improve the process to be less of a headache than it currently is. Also, we leased a Genesis, and in the next part of this rate process, it does not give me the option to choose the Genesis brand. More

by LS Verified Customer Verified Customer

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Rich was very nice and helpful with this transaction. Knew what he was talking about and was able to answer all of the questions I had. Knew what he was talking about and was able to answer all of the questions I had. More

by SEAN.MITCHELL0 Verified Customer Verified Customer

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Nate Drobnick was exceptionally helpful and made the whole process smooth and stress-free. I felt like Nate was really trying to get us the deal and car that was the best fit and most opportune for us. whole process smooth and stress-free. I felt like Nate was really trying to get us the deal and car that was the best fit and most opportune for us. Ask for Nate! More

by KELLYBERG22 Verified Customer Verified Customer

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Hector was great..and made the deal happen. Easy going and will give you the best deal he cano.Romero made the deal go smooth and will give you the best deal he cano.Romero made the deal go smooth More

by ECBUREK123 Verified Customer Verified Customer

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Bought a car from this dealership within 20 miles of ownership the car broke down due to an injector failure on the same day of purchase. I had to have this car towed back to the dealer at my own expens ownership the car broke down due to an injector failure on the same day of purchase. I had to have this car towed back to the dealer at my own expense ($158). They replaced 1 injector instead of doing a set on the side it failed which I was not comfortable with because when 1 fails the rest tend to follow. I still have not been reimbursed for the tow after confronting them on it and them agreeing to reimburse me. More

by JACEMCLOUGH3 Verified Customer Verified Customer

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We had an excellent experience with Luther Bloomington Hyundai! Our Sales and Finance interactions were so pleasant - I felt valued as a customer and received a great overview of our new car. I would def Hyundai! Our Sales and Finance interactions were so pleasant - I felt valued as a customer and received a great overview of our new car. I would definitely recommend working with Tracy! More

by ERIN.RICHNAVSKY Verified Customer Verified Customer

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