Romelo Carter | Page 24

Nothing but smooth sailing on my new lease with Romelo. I had a great experience all around and I am in love with my new Tucson! I had a great experience all around and I am in love with my new Tucson! More

by MMSS31 Verified Customer Verified Customer

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Great service experience! Mark Leitizio kept me informed of all of the work that was being done and asked additional questions about the problems I was having. The work was excellent and done on time. of all of the work that was being done and asked additional questions about the problems I was having. The work was excellent and done on time. More

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Great personal attention by Alex Irlin, Michael in Finance, and Romelo! Was able to purchase my leased car in a very safe environment. Thank you! Finance, and Romelo! Was able to purchase my leased car in a very safe environment. Thank you! More

by Golfguy Verified Customer Verified Customer

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I had a good experience with my car salesman. He was kind, patient, and helpful, and I enjoyed working with him. My experience with the finance representative was unpleasant. He was pushy and condes kind, patient, and helpful, and I enjoyed working with him. My experience with the finance representative was unpleasant. He was pushy and condescending, and he presented too much information too fast. Some of his information conflicted with what the sales staff said regarding the “excellent” Hyundai warranty and sales price versus the need for extended warranties. He was also disrespectful and impolite — using crude language and talking disrespectfully about his colleague(s). He made me feel uncomfortable, and I do not wish to work with him again. More

by Minnesota Buyer Verified Customer Verified Customer

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Good experience in terms of value and vehicle quality, but the negotiations were unnecessarily drawn out. Romelo was easy to work with and very responsive, though. but the negotiations were unnecessarily drawn out. Romelo was easy to work with and very responsive, though. More

by NCLAURICELLA82 Verified Customer Verified Customer

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Covid makes CS a bit challenging I’m sure. The salesperson was cordial and attentive. I did not like the finance person. I should have walked away from this sale. salesperson was cordial and attentive. I did not like the finance person. I should have walked away from this sale. More

by CMSHELTON81 Verified Customer Verified Customer

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We found Romelo very responsive and easy to work with. We appreciated that he was attentive to health/safety and wore a mask and let us test drive the cars on our own. Would definitely recommend him to other appreciated that he was attentive to health/safety and wore a mask and let us test drive the cars on our own. Would definitely recommend him to others looking for a Hyundai. Also appreciated that the dealership had hand sanitizer stations at the door. More

by E.C.CHAFFEE Verified Customer Verified Customer

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Great service. Made purchasing experience very smooth. Called night before to ensure vehicle was available and Romelo ensured vehicle was ready for purchase next morning !!!! Thank you Romelo. Called night before to ensure vehicle was available and Romelo ensured vehicle was ready for purchase next morning !!!! Thank you Romelo. More

by LONGACRE1 Verified Customer Verified Customer

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Great experience Everyone was friendly and patient. Buying the car was quick and they made it pleasant. The building was very clean and we felt safe there. Everyone was friendly and patient. Buying the car was quick and they made it pleasant. The building was very clean and we felt safe there. More

by sandtruck Verified Customer Verified Customer

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Great Dealership Took my new car for its first oil change. In and out in the period that the service person informed upon driving into the service bay. Friendly servic Took my new car for its first oil change. In and out in the period that the service person informed upon driving into the service bay. Friendly service and helpful. More

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