Ron Keitel | Page 2

The Little Things In December, we worked with Randy and Ron and had no issues with them in buying our used Trax, but was surprised that after detailing our car and gett In December, we worked with Randy and Ron and had no issues with them in buying our used Trax, but was surprised that after detailing our car and getting handed the keys, it only had a 1/2 tank of gas. My wife and I wouldn't have survived 15 years of marriage without doing things for one another that shouldn't need to be asked. It's a no-brainer to fill a tank with gas after a customer writes you a check for $15,000. Our Trax had two rock chips and a door dent, which they said they'd take care of later. After 2+ months, they finally were able to schedule an appointment with me. It's a 1.5-hour round-trip drive to take care of repairs that (in my opinion) should have been done before the car was put on the lot for sale. I needed to get to a work appointment, so Deery provided a loaner at no price, but had me sign a disclaimer that I'd return it with an equivalent fuel level or my credit card would be charged. Ironic how that works - pay $15K and get shorted $15 in gas, but better make sure the loaner car's fuel level is the same as when I picked it up. Those little things... We're in the market for a second car, and my wife saw a Ford C-Max at Brad Deery with a very reasonable price that I had intended on test driving. It might seem silly to some, but those "little things" of taking car of a customer - like filling up a tank with gas before handing off the keys or fixing a door dent before putting a price tag on it - are the reason we'll look at other dealerships for our next car. That measly $5 I put in the loaner car cost Deery future business. More

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great got the truck I wanted for the price I wanted, finance was great so was Ron would come back again great dealership and employees Dean got the truck I wanted for the price I wanted, finance was great so was Ron would come back again great dealership and employees Dean More

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Dodge Challenger I wasn't sure if I needed this car but after driving it I knew I wanted it! Thanks for the dream car! I cant wait for summer! I wasn't sure if I needed this car but after driving it I knew I wanted it! Thanks for the dream car! I cant wait for summer! More

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Professional Ron was very professional and he keep his word and got me through the process quickly. I would recommend this company to anyone and ask for Ron. Ron was very professional and he keep his word and got me through the process quickly. I would recommend this company to anyone and ask for Ron. More

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Great Service! We had Great Service! We are repeat customers and don’t plan on changing that. They treated us like family while there. Ron went above and beyond for We had Great Service! We are repeat customers and don’t plan on changing that. They treated us like family while there. Ron went above and beyond for us. Thank You Ron! More

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Above and Beyond Everyone here was great! When they didn’t have the exact truck I was looking for, they went above and beyond and found the exact truck I was looking f Everyone here was great! When they didn’t have the exact truck I was looking for, they went above and beyond and found the exact truck I was looking for and more! More

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Love our new Caravan Just purchased our 3rd vehicle from Brad Deery. We keep coming back for their excellent customer service, and Ron Keitel is the best! Thank you! Just purchased our 3rd vehicle from Brad Deery. We keep coming back for their excellent customer service, and Ron Keitel is the best! Thank you! More

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Dodge truck The salesman was pleasant and communicated what to expect. Everyone was friendly. The work done by the service department looked excellent and was don The salesman was pleasant and communicated what to expect. Everyone was friendly. The work done by the service department looked excellent and was done in a timely manner. More

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Brad Deery Motors Working with this dealership made my car buying process easy and stress free. All of the employees I encountered were friendly, and it was a very welc Working with this dealership made my car buying process easy and stress free. All of the employees I encountered were friendly, and it was a very welcoming environment. Ron and Micaela were wonderful to work with, and both were extremely helpful. More

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Pleasant and Enjoyable!! We started our experience with Jennifer, one of the online sales representatives and her quick responses to our questions were a pleasant surprise whi We started our experience with Jennifer, one of the online sales representatives and her quick responses to our questions were a pleasant surprise while we started our car shopping from the comfort of our sofa. Our salesman was Ron who had a wealth of knowledge of the vehicle we were interested in but for someone who has been doing this for as long as he has (30 years) and for the same company no less, we knew we were in good hands! After we decided to make the purchase we had the pleasure of working with Micaela, one of the financial managers, who worked to get a financing deal we felt good about, even though it was after closing time! More

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