Ron Kyle | Page 5

i was from out of town and was having serious suspension problems they got me in and determined that the conversation company never tightened the rear suspension properly tried to local conversation dealers problems they got me in and determined that the conversation company never tightened the rear suspension properly tried to local conversation dealership for help with warranty dead end said they were not comfortable letting me take the vehicle. they made shore vehicle was back to specifications and I on my way. To bad the conversation wasn't that easy to deal with still waiting to my warranty More

by WALTSTRUCK Verified Customer Verified Customer

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They were very helpful I don't have anything more to say I'm happy with my purchase I'm happy with my purchase More

by NANYGOAT3900 Verified Customer Verified Customer

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Excellent staff The staff are excellent, the experience was excellent. I will continue to be a customer. was excellent. I will continue to be a customer. More

by HEART226161 Verified Customer Verified Customer

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Just great place to do business friendly staff. Done what they said they would do. Done what they said they would do. More

by JOECICIONE Verified Customer Verified Customer

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Your service repair center was very helpful in getting my truck back on the road. Your staff was very friendly and kept me updated with the repairs needed. Thank you. truck back on the road. Your staff was very friendly and kept me updated with the repairs needed. Thank you. More

by michael.williams Verified Customer Verified Customer

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These guys have great customer service. They are fast, friendly and know what they are doing. Great team led by Ron. They are fast, friendly and know what they are doing. Great team led by Ron. More

by jperyea0 Verified Customer Verified Customer

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I was able to set up my appointment for the first oil change for my Jeep Compass. Dropped it off early in the morning and received a call to pick it up a little before the time for my original appointme change for my Jeep Compass. Dropped it off early in the morning and received a call to pick it up a little before the time for my original appointment. Everything I was concerned about was handled very well. More

by kathybt Verified Customer Verified Customer

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I had a great experience working with Anthony in the service department. He made my experience very simple and stress free! On time delivery when he stated the car would be ready and overall a wonderful service department. He made my experience very simple and stress free! On time delivery when he stated the car would be ready and overall a wonderful experience. I will recommend everyone I know to come here! More

by Bailey2Three Verified Customer Verified Customer

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I recently had my vehicle serviced at Vision Dodge, and I was very pleased with the level of professionalism and care provided by the service department. They completed an oil change, tire rotation, and insp was very pleased with the level of professionalism and care provided by the service department. They completed an oil change, tire rotation, and inspected a few concerns I had with my vehicle. The ability to drop off my car the night before and securely leave my key in the drop box made the process extremely convenient. The staff was courteous, efficient, and communicated clearly throughout. Having Ron back made a noticeable difference—his professionalism and dedication to customer satisfaction truly stand out. I appreciate the team’s prompt attention and commitment to excellent service. More

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To start, it’s incredibly hard to get through to the Service desk. You’re either put through the wringer with a chatbot or you’re on hold for a long time. Luckily, I got through and they were very accom Service desk. You’re either put through the wringer with a chatbot or you’re on hold for a long time. Luckily, I got through and they were very accommodating to get my car in for 2 open recalls. When I brought my car in, I asked to add in an oil change and a NYS inspection. Their computer wasn’t working, so they hand wrote everything. When I went to pick up my car, the inspection wasn’t done. They forgot. I can appreciate a mistake, but the nonchalance and “oops well you can come back” was so off putting. I don’t want to come back. So I asked them to do it while I waited with my toddler. After about 25 minutes, I was told that because of the fix for one of the recalls, a system was reset and they could not complete the inspection until I’ve driven 100 miles. I don’t drive 100 miles in one month. Now, if they hadn’t forgotten the inspection they could have done the inspection before the recall fix. While they said they were sorry for the miscommunication, there was nothing they could do. Eventually, a manager came out and offered to come pick my car up from my home and drive it enough so they can do the inspection. Not sure who pays for all that wasted gas. I gave 2 stars because they are going to come pick my car up, but wow what a terrible experience. More

by jlewisholmes Verified Customer Verified Customer

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