Ron Landstrom | Page 58

Great experience We couldn’t be happier with Prestige East Hanover. From the minute we walked in, Ron helped us with all our questions, provided a thorough test drive We couldn’t be happier with Prestige East Hanover. From the minute we walked in, Ron helped us with all our questions, provided a thorough test drive and didn’t pressure us at all. He was quick to respond via text to any of our questions and made the whole process easy. He worked around our schedule from beginning to end. We couldn’t be happier with our new XC60 Inscription!! More

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Easy and smooth buying experience Buying our Volvo XC90 T6 from Prestige Volvo in East Hanover was an easy and pleasant experience. Ronnie Landstrom helped us throughout the process, a Buying our Volvo XC90 T6 from Prestige Volvo in East Hanover was an easy and pleasant experience. Ronnie Landstrom helped us throughout the process, and was very knowledgeable, and at no point along the way was there any element of pressure. He helped us find the car we were looking for, was there with us throughout the entire process, and stayed beyond closing time to explain the various features of the car systems. I’d test driven the xc90 a couple of months ago, and Vinny helped us then. Jake was around at the close of the deal, and explained all the details patiently. In addition, everyone was very patient with our ever-impatient toddler! The dealership itself is very clean and pleasant. Whilst the car was being prepared, I relaxed and watched the Sweden-Germany screen in their waiting area. All in all, a very pleasant experience. Kudos to Ronnie, Jake, Vinny, and team at prestige Volvo. More

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Great experience Ron went above and beyond making my first car buying experience great at Prestige Volvo. He was professional and welcoming from the minute my dad and Ron went above and beyond making my first car buying experience great at Prestige Volvo. He was professional and welcoming from the minute my dad and I stepped in the door. He was pressure free, honest, and friendly. Buying a pre-owned S60, he fixed everything in the car we asked of him, and spent just the right amount of time explaining what the car had to offer. I would highly recommend this dealership to others. More

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Best Service Experience of My Life From the thoughtful, professional follow-up and consideration shown by Jay Rosen (Service Manager) to the pro-active, attentive and reassuring service From the thoughtful, professional follow-up and consideration shown by Jay Rosen (Service Manager) to the pro-active, attentive and reassuring service of Deena Simmons (Advisor) to the selflessness of Walter (Technician) foregoing his lunch hour to get my car serviced quickly this was the single most impressive, well-managed, and satisfying experience that I have ever had... Everyone that I encountered in the Service Department was exemplary. The owners of Prestige Volvo of Hanover should waste no time in rewarding these true professionals. Congratulations to Jay Rosen and to great team! More

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Great experience Ronnie was super friendly and helpful throughout the process of buying my XC60 - from our phone conversation all the way to his follow up call afterwa Ronnie was super friendly and helpful throughout the process of buying my XC60 - from our phone conversation all the way to his follow up call afterwards. He was never pushy and was extremely knowledgeable of the Volvo product lines, which was very helpful in deciding between two very similar cars. Pat, the finance manager processed my paperwork quickly was also a pleasure to deal with. I am loving my new (to me) SUV and would highly recommend this dealership and more specifically, Ronnie and Pat, to anyone shopping for a new or used vehicle. More

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Another Birthday Another Prestige Volvo So this is the second Volvo I had purchased in two years from prestige Volvo. In a word they are outstanding. My first purchase was a 2017 Volvo XC 9 So this is the second Volvo I had purchased in two years from prestige Volvo. In a word they are outstanding. My first purchase was a 2017 Volvo XC 90 T8. The car and the delivery was beyond anything I could hope for. This time for my wife’s birthday I purchased a 2018 S 90 T8 from Ron at prestige Volvo. It was her birthday. They had everything ready including a birthday cake and balloons for my wife and the process was flawless. Ron at prestige Volvo is a total Mench super nice human being and not your typical car salesman quick talker . Many people leave positive reviews for dealers when everything goes right. But the true test of a dealer is what they do and how they respond when something doesn’t go right. There were minor cosmetic issues at delivery on my brand new car. Prestige Volvo took a no nonsense approach and gave me assurance and paper for a complete and total repair and detail for this problem. I could not have asked for more. The deal itself was exceptional actually beating the BMW dealer where I was also considering a hybrid. The Volvo Is a superior machine in every way from value to performance to features to build quality. The BMW 530e isn’t in the same class as the S90. I currently own two Volvos as well as a late model BMW M5 and I feel qualified to offer this opinion . Pat at prestige Volvo was also exceptional and this was my second experience with him. None of the nonsense high-pressure business manager sales tactics here. He knew that I knew exactly what I wanted and wasn’t about to sell me something or push something he knew I did not want. The process was seamless and pleasant. I’ve had one service with prestige Volvo on my XC 90 T8 and it was perfect. They even did extra cosmetic attending services which they really didn’t have to do. This dealership and the car that they sell are both top notch. While I cannot guarantee you too will get a birthday cake I fully expect you will get exemplary service on one of the best luxury vehicles in today’s market. More

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Hospitality at its finest. Ron was the embodiment of hospitality. His passion for the customers experience was admirable and a quality that make a difference. I work in hosp Ron was the embodiment of hospitality. His passion for the customers experience was admirable and a quality that make a difference. I work in hospitality and we call his level of service "plus one". He went above and beyond to make us feel comfortable and supported through the process. Ron, your story was humbling and your genuine character are a breath of fresh air. So glad I made the choice to come here. More

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Excellent customer service! From the moment I spoke with Ronnie on the telephone, I experienced superb service. He was extremely helpful, and had a genuine willingness to assist. From the moment I spoke with Ronnie on the telephone, I experienced superb service. He was extremely helpful, and had a genuine willingness to assist. I would recommend this dealership to anyone looking for high quality customer service to match their new high quality car. Long after the deal was set, Ronnie still went outside to ensure everything on my new XC60 was perfect before I drove away. My only wish is that this dealership was closer to home. Working with Ronnie and Jake made the 2 hour trip to Prestige well worth it! More

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Great Experience Purchasing the 2018 XC90 We first came in at around 740PM (note that closing was at 800PM. Ron helped us find our vehicle even after closing and was very helpful and pleasant. We first came in at around 740PM (note that closing was at 800PM. Ron helped us find our vehicle even after closing and was very helpful and pleasant. We came back a few days later and there was no sales pressure. We felt comfortable the entire time which made it very easy to shop for our vehicle. More

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Happy with my experience in buying a new Volvo ! I talked to Ron Landstrom by phone about a new 2018 Volvo xc90 inscription . Ron was cheerful and attentive and knowledgeable of the model i was inter I talked to Ron Landstrom by phone about a new 2018 Volvo xc90 inscription . Ron was cheerful and attentive and knowledgeable of the model i was interested in purchasing . They had the best price and were the best dealership to buy from ! Ron it was a pleasure to deal with you and Prestige Volvo ! It was worth the long trip to meet you and take delivery of this great vehicle . Thank You Ron and Prestige Volvo ! Henry C. Buettner Jr. Winchester Virginia 22601 More

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