Ron Liszka | Page 6

Highly Recommend --- No B.S. I purchased a 2014 Madza 3 i Grand Touring in June 2014 from Biggers Mazda. I had been to a few other places and being a young woman purchasing her I purchased a 2014 Madza 3 i Grand Touring in June 2014 from Biggers Mazda. I had been to a few other places and being a young woman purchasing her first new car, I had a lot of trouble everywhere I went....except Biggers Madza in Elgin. I walked in, told Franco exactly what I wanted and told him if he didn't have it, not to bring me anything else to test drive because I'm not interested in wasting even MORE of my time today having just been at Napleton's Schaumburg Mazda for 3 hours negotiating prices on the wrong vehicle. But this isn't their review. At Biggers Mazda, Franco listened and respected my request. He talked me through some different options of the car I was looking for and I was done within the time frame I gave him when I walked in the door. I walked out of a few dealerships that day and Biggers was the first one to present me with a relatively fair price with the first offer. That spoke volumes to me. Everyone was friendly and genuine without acting like they worship the ground I walk on. The manager (Ron, I believe) was very straight forward with me and didn't do the whole, "oh you're in luck, we have this special coupon you can have if you sign today" B.S.. The person who took me through finances and my warranty (Chuck) was very genuine and listened to my needs and was able to accommodate them with the special insurance package by making some adjustments. My one area for improvement which is more about the car itself, than the dealership, is that within a week of having the car the monitor screen wouldn't wouldn't always turn on when I started my car. I told them this was happening and that I expected it to be looked at since it only had 20 miles on it by this time, and since the camera worked when I brought it in a week later, they said to bring it back if it does it again. It still malfunctions but usually fixes itself within 30 minutes of driving so I've never made it to the dealership with it still broken, but it really makes the rear view camera pointless if it won't work when I turn my car on to back out of my parking spots. I am disappointed that this is the case and that they weren't going to look at it to see if they could find the problem. Now it has been 3 months, and I received an email from my car dealer, Franco reminding me of my first free oil change appointment. I appreciate that it wasn't an automated email from the company. Overall, it was an excellent experience and I feel confident that when I go to purchase another vehicle in the future, I will definitely be going back to Biggers Mazda in the future. More

Report | Print

After having my car totaled in an accident, I went to Biggers Mazda not knowing exactly what I wanted. The salesman was extremely helpful and knowledgeable without being overbearing or pushy. He was unde Biggers Mazda not knowing exactly what I wanted. The salesman was extremely helpful and knowledgeable without being overbearing or pushy. He was understanding and respectful of my time and my situation. He went out of his way to try to find me the vehicle that I wanted and ultimately sold me one that I'm VERY excited about and happy with. The manager was also very personable and respectful and never felt us feel pressured or insignificant. This is the third vehicle that I've bought from Biggers Mazda and fifth from the Biggers family of car dealerships and I've never been disappointed. More

Report | Print

I knew the car I wanted, as it was on the lot. I brought a trade-in. Several hours later I drove home with my new CX-5 -- at a price I was very happy with -- having done my research beforehand. Marco Palaci a trade-in. Several hours later I drove home with my new CX-5 -- at a price I was very happy with -- having done my research beforehand. Marco Palacios did a wonderful job of explaining everything about the car. This was much less painless than even a visit to the dentist! A truly first-rate car purchase experience. More

Report | Print

After a very disappointing experience with another Mazda dealership in the area, I decided to try Bigger's Mazda. I'm hear to tell you that every positive review and every positive thing said about the sta dealership in the area, I decided to try Bigger's Mazda. I'm hear to tell you that every positive review and every positive thing said about the staff at Bigger's Mazda is absolutely 100% true. I have never had a more enjoyable car buying experience. I was able to interact with Marco Palacios via email after requesting a quote. He didn't have the car I was looking for on his lot but guaranteed he could order me one and get it there quickly. He was able to provide me a quote via email (the other dealership couldn't seem to make this happen) which was actually lower than I expected. Bottom line, I talked to Marco via email on a Thursday morning and after work that same evening I met him at the dealership and signed the papers for the new vehicle. The vehicle arrived in short order as he said it would and I drove it home within a week. I absolutely love the CX-5 Grand Touring SUV. I couldn't be happier about the whole experience. For those of you looking for a Mazda, this is the first (and most likely only) dealership you need to check out. Marco Palacios is the consummate professional. No pressure sales, gives you all the facts, and in my case spent over an hour with me after the sale helping me learn and get used to the features of my new car since I hadn't bought a car in 15 years. Marco is the real deal and I will recommend him and Bigger's Mazda to any of my friends looking for a new or used vehicle. I don't want to leave out Ron Liska. He was personable and professional, helping me with the financing and extended warrantee options. Again, no pressure at all, but simply listening to my preferences and then making a recommendation. Thanks Marco & Ron. You have a customer for life! More

Report | Print

I contacted Biggers Mazda about purchasing a CX-5 using their "better than internet price" link on their website. Being a previous customer I was familiar with their pricing and service and enjoy dealing w their "better than internet price" link on their website. Being a previous customer I was familiar with their pricing and service and enjoy dealing with them. I received a response from Rich Bressett which was quite courteous and informative. Rich invited me to stop in to discuss what I specifically wanted in the car and to take a test drive. Rich was appologetic that they did not have what I wanted in stock but along with Bill Werthmann & Ron Liszka worked to find it from another dealer. If you are looking for a loaded FWD unit as I was you soon find that they are very rare. As luck would have it Biggers received a fresh delivery of an AWD with all the equipment and color I wanted. Rich called me as they were unloading it and offered it to me at a great price. At the closing I mentioned I wanted to add some extras later and was told they would be available at discout also. I stopped by last night expecting to have to order them and was surprised not only by the fact they were in stock but Rich walked me to the parts area and installed them as I waited. Art Smith (service manager) even pulled one of his mechanics to add the wheel locks. If you are looking for a new Mazda at a great price with no hassels and a service department that is very responsive I would highly recommend you go to Biggers Mazda. More

Report | Print

I have never bought a car on my own(without husband) so I was really in need of a confident team of people that I felt had my best interests at heart...this was Biggers'. I had not settle on the Mazda until was really in need of a confident team of people that I felt had my best interests at heart...this was Biggers'. I had not settle on the Mazda until Biggers' and knew after talking with them that I would be consider a part their family and an owner of a Biggers' Mazda. Everyone I have listed above went over and beyond to answer my questions. More

Report | Print

I really enjoyed the service I received at Biggers Mazda. The sales associates were very friendly and personable.They knew all about their cars and gave me a great price. I've received about 5 letters and 3 The sales associates were very friendly and personable.They knew all about their cars and gave me a great price. I've received about 5 letters and 3 phone calls since I have purchased my Mazda3 to insure I had no questions about my vehicle. The price I received was affordable which was ultimately the deciding factor and allowed me to make my purchase at Biggers Mazda. More

Report | Print

This was my first car buying experience so I went to multiple dealerships and Rich was the only salesmen that didn't try to push a sale on me as soon as I walked in the door. There is another Mazda deal multiple dealerships and Rich was the only salesmen that didn't try to push a sale on me as soon as I walked in the door. There is another Mazda dealership that is actually closer to my home but I traveled a little further because of my first visit to Biggers. They also matched a discount that I could have used with other car makers and I feel they gave the best deal possible. More

Report | Print

I spent months researching new cars and test drove several brands when I finally came to Biggers. Franco put me at ease immediately and set up a test drive for a Mazda CX5. It was great and then dec several brands when I finally came to Biggers. Franco put me at ease immediately and set up a test drive for a Mazda CX5. It was great and then decided I also wanted to test drive the CX 5 GT. No problem...when I got back I was offered a bottle of water to drink...amazing! We sat and chatted about the car(s) and options were explained and questions asked. I am now the proud owner of a "Biggers" Mazda CX5 GT! Everyone in this dealership is friendly and anxious to make your car buying a really good experience. Thank you all. More

Report | Print

Respect for us as individuals. Worked with us to determine our needs and requirements. David and Ron came up with an unbeatable offer. We have always been pleased with Biggers sales and service. determine our needs and requirements. David and Ron came up with an unbeatable offer. We have always been pleased with Biggers sales and service. More

Report | Print