Ron Lubbers
Ron Lubbers at Lubbers Cars

Ron Lubbers | Page 3

Ford Sales, Special Finance

Lubbers Cars

944 N Main St
Cheney, KS 67025

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rated
27 Reviews

I have been in the automotive business since 1999 and I am AFIP certified. My primary goal is to satisfy customers and treat them like family. I hope you come out to Lubbers to see why we are the friendly way to buy.

Dealership Experience

27 yrs, 1 mo

not yet
rated

27 Reviews

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27 Reviews of Ron Lubbers

March 30, 2016

Dealership Rating
Employee Rating

Lubbers is the greatest Lubbers made my car purchase easy and hassle free, Ron and Tommy were very friendly and helpful, would highly recommend them and I will continue to do More

by Jamie Rader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tommy Burrell

Mar 31, 2016

Lubbers Cars responded

Great to hear! Thanks for taking the time to review!

October 03, 2015

Dealership Rating

Horrible prices and terrible used car sales people Stay away from this dealer if you want a used car or truck. They do not stand behind there vehicles and sales people use non moral sales tactics. This More

by mad consumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tommy Burrell , Wade Kuhlman

Oct 15, 2015

Lubbers Cars responded

We are so sorry to hear that you had a negative experience! We pride ourselves on our customer service, and the ease of buying and servicing vehicles at our dealerships. This may sound unorthodox, but since we rarely get negative feedback would you be willing to give us more details as to what made your experience such an unpleasant one? We want to do everything in our power to make sure we don't have a repeat of your experience. Thank you for your initial feedback and for any further information that you can provide. We understand that you can purchase a vehicle anywhere, but as we strive to always EARN our customers, we want to make it right and not miss the opportunity to assist you again in the future. The Lubbers Team

Oct 19, 2015

Lubbers Cars responded

Thank you for your response. Our goal isn't to have the review removed, but to learn from your feedback and improve on the customer experience going forward. Again, we apologize for the negative experience you had with us. We have not been in business for thirty years by using non-moral or deceptive sales tactics, but if something was in any way miscommunicated we want to know about it. We will be looking into the matter further, but want to thank you again for taking the time to provide additional information.

Oct 15, 2015

mad consumer responded

I took your vehicle to a private mechanic to get checked out and they found some issues like broken taillight, speakers not working, exhaust leak and more. Your dealership refused to fix because " we have to much money already invested in that vehicle" was your salesman response. i have already sent a letter to your dealership explaining the situation with no resolution. The bad review will stay the way it is and i will post more. Tommy's Burrell sales tactic to get me to buy the vehicle was as stated " better buy the car now because the dealership owner is looking at it to purchasing this vehicle for himself" That was a non moral BS sales tactic. No owner was looking at purchasing an 8 year old car. Pissed Consumer

October 03, 2015

Dealership Rating

Comfortable car buying experience Working with Ron & Chris Lubbers is just a relaxed and pleasant experience. Over multiple buying experiences they have proven their trustworthiness a More

by Bob D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Lubbers , Amanda Qualls

July 06, 2015

Dealership Rating

Great experience Ron and Wade were great to work with, financing my new car was not easy and they made it work. I really appreciate their hard work and they were very More

by caderbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wade Kuhlman

April 12, 2015

Dealership Rating

Fast and easy. Went out to Lubbers to trade in our family Explorer. Told Ron what I wanted and he led the way. After a brief test drive we started the paper work. More

by Dcole1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 15, 2015

Dealership Rating

You can't beat Lubbers customer service and delivery This was actually my second time purchasing from Lubbers. My buying experience was wonderful and my expectations were exceeded. I appreciate the the More

by 1 Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 12, 2014

Dealership Rating

Ron Lubbers, is like a fav uncle when buying a truck from him. He's extremely knowledgeable and takes the hassle out of buying a truck. He got my 18 year old son once graduated into a extremely sweet 2004 Ch More

by susiestoner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Lubbers

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