Ron McCarty | Page 6

Outstanding BMW Dealership The dealership is superior to any other BMW dealerships I’ve visited. Ron, in service, takes his time explaining everything and all the service staff The dealership is superior to any other BMW dealerships I’ve visited. Ron, in service, takes his time explaining everything and all the service staff are extremely meticulous and professional. No need to look further to service your BMW......it’s always a pleasurable experience. More

by Norman / Caryn Verified Customer Verified Customer

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Excellent Routine Service First- you need to update your list of employees dealt with during the service call that are listed below. You still list "Chris Payner" who has left First- you need to update your list of employees dealt with during the service call that are listed below. You still list "Chris Payner" who has left the dealership, not Kim Krohn who was the Service Advisor I dealt with. The service call was problem-free, I received exactly what I was expecting, no surprises. Kim called me with an update and confirmation of needed service and she again called when the car was done. The car was cleaned and ready when promised. More

by BROWNSAND Verified Customer Verified Customer

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Trusted and Friendly Leaders set the tone and attitude of a business. I always feel like everyone at Mercedes Benz of Bowling Green truly cares. I have always been greet Leaders set the tone and attitude of a business. I always feel like everyone at Mercedes Benz of Bowling Green truly cares. I have always been greeted with a smile and given 100% effort in taking care of any issues. More

by Keith Verified Customer Verified Customer

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Very satisfied with service from this dealership! Very satisfied with service received! I would recommend this dealership for service. There were no problems or issues left unresolved. Staff was cour Very satisfied with service received! I would recommend this dealership for service. There were no problems or issues left unresolved. Staff was courteous and thorough in completing service needs. More

by Terry Verified Customer Verified Customer

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Great Service Service was outstanding and very personalized. I still will never purchase another vehicle from them, but their service department has earned the righ Service was outstanding and very personalized. I still will never purchase another vehicle from them, but their service department has earned the right to keep that portion of my business. More

by BERTA.ANTHONY Verified Customer Verified Customer

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job well done they covered all my concerns before i ask and put my mind at ease and to me that says more than any words could and i thank the whole team there they covered all my concerns before i ask and put my mind at ease and to me that says more than any words could and i thank the whole team there More

by jduvall0049 Verified Customer Verified Customer

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Life saver Amazing . I won’t get wordy but Thankyou so much for the professionals ! And Mr. Ron Mc carty is awesome . I’m still amazed with my visit & his help Amazing . I won’t get wordy but Thankyou so much for the professionals ! And Mr. Ron Mc carty is awesome . I’m still amazed with my visit & his help . More

by LIBRALASHES Verified Customer Verified Customer

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A very expensive trip to the BMW shop I had the service adviser Ron McCarty tell me that the shop told him that I needed new front end parts, for the front axles and assemblies and joints I had the service adviser Ron McCarty tell me that the shop told him that I needed new front end parts, for the front axles and assemblies and joints and boots and tie rods for the front half of my all-wheel drive, and also that my twin turbo oil lines were leaking, and none of that could be repaired because sealed lube parts were unsealed and compromised, so had to replace. Also new oil pan gasket and a couple other things that could be done while so many parts were removed. Also recommended new rear tires but declined those. OK, the car is 7 years old with 113,000 miles, and I intend to keep it quite a bit longer, so I paid the $11,382, which is more than the trade-in value, but I do want to keep it and needed to be done. I was given a loaner of a 2019 X3 at no extra charge for the week that the repairs took, and I appreciated that. I know both big jobs were 20+ labor jobs each, but I was still stunned it took that much money to fix it. More

by FREDBECKMAN Verified Customer Verified Customer

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Great service I had a recall on my BMW and I had to come to bowling green to get the two parts replaced. At the end of the service Ron was very helpful with going I had a recall on my BMW and I had to come to bowling green to get the two parts replaced. At the end of the service Ron was very helpful with going through the diagnostics with me. I will definitely return to get my car fixed however with anything done to my car it is expensive to get work done on a BMW, keep that in mind when buying one! More

by AWATSON3 Verified Customer Verified Customer

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Great job on warrenty issue I really appreciated the way Ron and Stephen tended to my problem and worked around my schedule. I appreciate the way they both valued my time. I really appreciated the way Ron and Stephen tended to my problem and worked around my schedule. I appreciate the way they both valued my time. More

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