Ron McCarty | Page 6

Thank you! I would like to give a special thank you to Ron McCarty. My tire blew on the highway and I was towed to his facility. Ron not only went the extra mile I would like to give a special thank you to Ron McCarty. My tire blew on the highway and I was towed to his facility. Ron not only went the extra mile to get us back on the road safely, but he also called the next day to check on us and to make sure that we made it home. Ron helped us have a positive experience out of a bad situation. Thanks for all your help! More

by MCLAIN Verified Customer Verified Customer

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Ron, the service manager, is always helpful and efficient I appreciate always being treated in a respectful and honest manner, and this is the way I am treated at this dealership. The service department heade I appreciate always being treated in a respectful and honest manner, and this is the way I am treated at this dealership. The service department headed by Ron does a fine job keeping my car in running condition! More

by FL915 Verified Customer Verified Customer

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Good Support and Communications We have always found the Ron the BMW service manager to be helpful, informative and factual. Ron is always up to date on any recalls or service adviso We have always found the Ron the BMW service manager to be helpful, informative and factual. Ron is always up to date on any recalls or service advisories and when work is require he keeps us updated on the progress. More

by Bill / Rita Verified Customer Verified Customer

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Service Excellent service. Great loaner. Ron was very helpful in explaining the issues and the prices were very fair. My car was ready and washed even before Excellent service. Great loaner. Ron was very helpful in explaining the issues and the prices were very fair. My car was ready and washed even before scheduled time More

by SINGHKA Verified Customer Verified Customer

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Outstanding BMW Dealership The dealership is superior to any other BMW dealerships I’ve visited. Ron, in service, takes his time explaining everything and all the service staff The dealership is superior to any other BMW dealerships I’ve visited. Ron, in service, takes his time explaining everything and all the service staff are extremely meticulous and professional. No need to look further to service your BMW......it’s always a pleasurable experience. More

by Norman / Caryn Verified Customer Verified Customer

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Excellent Routine Service First- you need to update your list of employees dealt with during the service call that are listed below. You still list "Chris Payner" who has left First- you need to update your list of employees dealt with during the service call that are listed below. You still list "Chris Payner" who has left the dealership, not Kim Krohn who was the Service Advisor I dealt with. The service call was problem-free, I received exactly what I was expecting, no surprises. Kim called me with an update and confirmation of needed service and she again called when the car was done. The car was cleaned and ready when promised. More

by BROWNSAND Verified Customer Verified Customer

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Trusted and Friendly Leaders set the tone and attitude of a business. I always feel like everyone at Mercedes Benz of Bowling Green truly cares. I have always been greet Leaders set the tone and attitude of a business. I always feel like everyone at Mercedes Benz of Bowling Green truly cares. I have always been greeted with a smile and given 100% effort in taking care of any issues. More

by Keith Verified Customer Verified Customer

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Very satisfied with service from this dealership! Very satisfied with service received! I would recommend this dealership for service. There were no problems or issues left unresolved. Staff was cour Very satisfied with service received! I would recommend this dealership for service. There were no problems or issues left unresolved. Staff was courteous and thorough in completing service needs. More

by Terry Verified Customer Verified Customer

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Great Service Service was outstanding and very personalized. I still will never purchase another vehicle from them, but their service department has earned the righ Service was outstanding and very personalized. I still will never purchase another vehicle from them, but their service department has earned the right to keep that portion of my business. More

by BERTA.ANTHONY Verified Customer Verified Customer

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job well done they covered all my concerns before i ask and put my mind at ease and to me that says more than any words could and i thank the whole team there they covered all my concerns before i ask and put my mind at ease and to me that says more than any words could and i thank the whole team there More

by jduvall0049 Verified Customer Verified Customer

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