Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ron Romano
Ron Romano at Sam Pack's Five Star Ford Lewisville

Ron Romano | Page 10

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

Contact Me
not yet
rated
282 Reviews
not yet
rated

282 Reviews

Write a Review

282 Reviews of Ron Romano

February 14, 2023

Dealership Rating
Employee Rating

I had to deal with two other dealerships before I took my car to Sam Packs. They were both rude and useless. Everyone at Sam Packs was very friendly and helpful! More

by Benjamin.wood14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 15, 2023

Sam Pack's Five Star Ford Lewisville responded

Welcome to Five Star Ford Lewisville, Benjamin! Helping you stay knowledgeable and comfortable with your Ford is a goal. Reach Ron and our service team any time at 972-221-2900. We hope to continue serving you. Thank you for your business and review, Kelly Blackwell, General Manager

Feb 14, 2023

Benjamin.wood14 responded

Great

February 09, 2023

Dealership Rating
Employee Rating

Ron was great to deal with. He kept me advised of the progress and offered suggestions for other services that are getting close to needing to be taken care of. More

by loyedezzell55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 10, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello loyedezzell55! Sharing knowledge and advice with our Five Star Ford Lewisville customers is a must! When you have concerns with your Ford, Ron and our team will be ready to help at 972-221-2900. We want you confident behind the wheel of your vehicle. Thank you, Kelly Blackwell, General Manager

February 08, 2023

Dealership Rating
Employee Rating

Great communication scheduling my appointment. Vehicle was ready in the time I expected. Shuttle service was great too. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Schroeder

Report | Print
Feb 09, 2023

Sam Pack's Five Star Ford Lewisville responded

Mark, At Five Star Ford Lewisville, we want to make servicing your Ford as easy as possible. Thank you for acknowledging our service team and call us any time at 972-221-2900. We are here to address all of your automotive concerns. Best Regards, Kelly Blackwell, General Manager

February 07, 2023

Dealership Rating
Employee Rating

Let me know about things that hadn’t been Maintained when I bought my truck. More

by myryiah61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 08, 2023

Sam Pack's Five Star Ford Lewisville responded

Myryiah61, Keeping you knowledgeable about your truck is our goal at Five Star Ford Lewisville. Thank you for the opportunity to help with the care of your Ford. Ron and our techs can be reached at 972-221-2900. Let us know when you need our knowledge. Safe travels, Kelly Blackwell, General Manager

January 29, 2023

Dealership Rating
Employee Rating

The Service Manager and service team were the best in class. I would buy my next truck from this Ford Dealership. More

by Mlorea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Schroeder, Paul Sears

Report | Print
Jan 29, 2023

Sam Pack's Five Star Ford Lewisville responded

Mlorea, Customer experience is a priority at Five Star Ford Lewisville. Thank you for recognizing our service team. We welcome the opportunity to address future vehicle concerns at 972-221-2900. We are here to help you fully enjoy your Ford. Best Regards, Kelly Blackwell, General Manager

January 27, 2023

Dealership Rating
Employee Rating

Ron and the service team did an amazing job and kept me informed the entire way. Pure quality and great team led by a tremendous service advisor More

by OkiSFDoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 27, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello OkiSFDoc, Ron and the Five Star Ford Lewisville service staff welcome the chance to help you care for your Ford. Reach us any time to address your vehicle at 972-221-2900. We are here to help in any way we can. Thank you for your business and review. Best Regards, Kelly Blackwell, General Manager

January 21, 2023

Dealership Rating
Employee Rating

Best service I ever has the tech did an amazing job. Pete was just great. Management always on point. Just a friendly atmosphere. More

by peteyork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Batchelor, Kameron Sneed, Zach Nixon, Zack Perez , Tom Andrews, Jerry Crider, Patsy Dowdy, Paul Schroeder, Paul Sears, Pete york

Report | Print
Jan 22, 2023

Sam Pack's Five Star Ford Lewisville responded

Peteyork, We appreciate knowing your Five Star Ford Lewisville service visit went well. Thank you for endorsing such a long list of our staff. As a team, we are here to help with all of your automotive needs. Reach us with future vehicle concerns at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

January 20, 2023

Dealership Rating
Employee Rating

Recall work. Finished in less time than I expected. I am very happy with all the work I have had done recently. Ron is a great service representative More

by Ctack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 21, 2023

Sam Pack's Five Star Ford Lewisville responded

Ctack, Thank you for taking the time to rate your Five Star Ford Lewisville experience with Ron and our service team. We look forward to scheduling future appointments at 972-221-2900. Until then, please stay in touch any time you have questions about your Ford. Best Regards, Kelly Blackwell, General Manager

January 18, 2023

Dealership Rating
Employee Rating

SVC Manager, Ron, is friendly and professional. He kept me updated regarding the status of my vehicle. The team provided excellent service. More

by AGuzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 19, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, AGuzman, for making Five Star Ford Lewisville your dealership. Ron and our service team welcome the chance to help with your vehicle needs. Any time you need our Ford knowledge, let us know how we can help at 972-221-2900. Enjoy your travels! Take Care, Kelly Blackwell, General Manager

January 17, 2023

Dealership Rating
Employee Rating

Ron was very helpful and accepted my truck a day before my appointment, due to me going out of town. He kept me informed of the status and the vehicle was finished within 2 days. The issue with my truck wa More

by coltonjames89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 18, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, coltonjames89, for being a Five Star Ford Lewisville customer. We were more than happy to welcome you to our service center and we hope to do so again. Reach Ron and our team any time you have concerns with your truck at 972-221-2900. We are here to help in any way we can. Take Care, Kelly Blackwell, General Manager

1
...
9
10
11
...
29

Dealership Inventory (350 Vehicles)

used 2023 Chevrolet Silverado 1500 car, priced at $47,975
2023 Chevrolet Silverado 1500
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
$47,975
View Details
used 2024 Ford Bronco car, priced at $48,725
2024 Ford Bronco
used
CARBONIZED GRAY METALLIC exterior
Automatic
Four-wheel Drive
$48,725
View Details
used 2019 Chevrolet Silverado 1500 car, priced at $26,225
2019 Chevrolet Silverado 1500
used
Havana Brown Metallic exterior
Automatic
Four-wheel Drive
$26,225
View Details
new 2026 Ford Mustang Mach-E car, priced at $40,193
2026 Ford Mustang Mach-E
new
Glacier Gray Metallic TriCoat exterior
Automatic
Rear-wheel Drive
$40,193
View Details
new 2026 Ford F-250 car, priced at $73,223
2026 Ford F-250
new
ARGON BLUE METALLIC exterior
Automatic
Four-wheel Drive
$73,223
View Details
new 2027 Ford Expedition Max car, priced at $81,343
2027 Ford Expedition Max
new
Nocturnal Blue Metallic exterior
Automatic
Rear-wheel Drive
$81,343
View Details
View All Inventory