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Ron Romano
Ron Romano at Sam Pack's Five Star Ford Lewisville

Ron Romano | Page 9

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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282 Reviews
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282 Reviews

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282 Reviews of Ron Romano

March 02, 2023

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Employee Rating

Very customer friendly, accommodating, easy to work with, service advisor is excellent and service is excellent More

by Seatwell
Recommend Dealer
Yes
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Mar 03, 2023

Sam Pack's Five Star Ford Lewisville responded

Seatwell, Your comfort in the Five Star Ford Lewisville service center is important. Your safety while driving your Ford is even more important! Reach Ron at 972-221-2900 between visits. We look forward to addressing future maintenance needs. Thank you, Kelly Blackwell, General Manager

March 02, 2023

Dealership Rating
Employee Rating

Ron was very good! Took the time to understand the issue. Even did a test drive with me! More

by Xxxxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you for rating your Five Star Ford Lewisville service visit. Ron is a very knowledgeable advisor and your vehicle care questions are always welcomed at 972-221-2900. We hope to continue to be your first call for the maintenance of your Ford. Safe travels, Kelly Blackwell, General Manager

March 01, 2023

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Employee Rating

I dropped off my car at the appointed time, the intake was smooth and they gave me a ride home. Ron kept me informed when their regular checkup showed an additional need. This is my 5th or 6th car I bough More

by Willie says
Service Price Transparency
Service Time
Recommend Dealer
Yes
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Mar 01, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, Willie, for sharing your feedback. Ron and our service team appreciate the opportunity to help you at Five Star Ford Lewisville. Your loyalty means a lot to us and we look forward to hearing from you again at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

February 28, 2023

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Employee Rating

Best service in town pete york always goes above and beyond. They are always on point. More

by peteyork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Batchelor, Sue Bowman, Zach Nixon, Zack Perez , Tom Andrews, Kelly Blackwell, Amos Bowen, Paul Schroeder, Paul Sears

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Mar 01, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, peteyork, for including so many of the Five Star Ford Lewisville staff in your recognition. Customer focus is a must at our dealership and we appreciate the opportunity to help with your automotive needs. Between visits, we welcome the chance to share our vehicle advice. Reach us any time with care concerns at 972-221-2900. Thanks again for choosing our dealership! Kind Regards, Kelly Blackwell, General Manager

February 27, 2023

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Employee Rating

The last several times we have used the service department they have kept us very informed More

by Jeff y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, Jeff, for taking the time to recommend Ron and the Five Star Ford Lewisville service department. Sharing our vehicle knowledge to keep our customers informed about the care of their vehicles is a priority. Any time you have questions about your Ford, reach out to 972-221-2900. We are happy to help. Safe travels, Kelly Blackwell, General Manager

February 24, 2023

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Employee Rating

Ron Romano go me in quickly and had my service done faster than I expected. Excellent service. More

by nzigon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, nzignon, for rating your Five Star Ford Lewisville service experience. Always expect attentive and informed visits. Reach Ron for future appointments at 972-221-2900. Safe travels and please stay in touch. Best Regards, Kelly Blackwell, General Manager

February 21, 2023

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Employee Rating

Fast, efficient customer service… the folks at Five Star Ford of Lewisville always treat me well. More

by cdguess2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello cdguess2, It is great to hear about your Five Star Ford Lewisville service visit. When Ron and our techs can be of future help, we look forward to your call at 972-221-2900. Thank you for your business and review! Best Regards, Kelly Blackwell, General Manager

February 19, 2023

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Employee Rating

Ron service advisor was very helpful to us. Keep us informed. Definitely will be calling him soon to set up my next appt. More

by Nilzar1960agmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2023

Sam Pack's Five Star Ford Lewisville responded

Nilzar1960agmail.com, Thank you for choosing the service center at Five Star Ford Lewisville. Ron and our techs want to hear from you at 972-221-2900 when you have vehicle concerns. Keeping you knowledgeable about your Ford is our goal. Best Regards, Kelly Blackwell, General Manager

February 17, 2023

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Employee Rating

Ron was wonderful! He keep me updated as to the status of my repair. He got me in and out in a timely manner More

by Shannonfellwock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 18, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, Shannon, for your great endorsement of Ron and the Five Star Ford Lewisville service department. Keeping you informed about your Ford's care is our priority. Any time you have maintenance or repair concerns, reach out to us at 972-221-2900. Enjoy safe travels. Best Regards, Kelly Blackwell, General Manager

February 16, 2023

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Employee Rating

Any time I have my vehicles service I go to this location. They are timely, accurate and friendly. More

by Tonyagc67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Annette Congrove, Paul Schroeder, Paul Sears

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Feb 17, 2023

Sam Pack's Five Star Ford Lewisville responded

Tonyagc67, The Five Star Ford Lewisville service staff will continue to focus on efficient customer and vehicle care! Thank you for your loyalty to our dealership. Your questions are always welcome at 972-221-2900. We want you safe and comfortable in your Ford. Take Care, Kelly Blackwell, General Manager

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