Ron Romano
Ron Romano at Sam Pack's Five Star Ford Lewisville

Ron Romano | Page 13

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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282 Reviews
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282 Reviews

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282 Reviews of Ron Romano

October 20, 2022

Dealership Rating
Employee Rating

The customer service Ron Romano provides making sure everything is complete and that my truck is ready to perform until the next service maintenance is needed keeps me coming back to Five Star Ford of L More

by jeffreycrockett10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Sam Pack's Five Star Ford Lewisville responded

Jeffreycrockett10, We are grateful for the opportunity to help you care for and enjoy your truck at Five Star Ford Lewisville. Ron and our techs are available at 972-221-2900 any time you need advice. Safe travels! Take Care, Kelly Blackwell, General Manager

October 18, 2022

Dealership Rating
Employee Rating

My Service Writer, Ron Romano, is terrific, very knowledgeable, and the very best at communicating. Everyone at The Sam Pack’s Five Star Ford works together, are helpful, an is just a great atmosp More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Jim, for taking the time to rate your Five Star Ford Lewisville service experience. Your complete satisfaction is always the goal. When you need Ron and our techs' advice, give us a call at 972-221-2900. We welcome the chance to address all of your vehicle concerns. Safe travels, Kelly Blackwell, General Manager

October 16, 2022

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Employee Rating

Excellent service. Kept me informed of the status. Let me know of the cost and time it would require. More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2022

Sam Pack's Five Star Ford Lewisville responded

Charlie, When it comes to vehicle care, we want our Five Star Ford Lewisville customers fully informed. Thank you for sharing your experience with our service department and please call us any time you need our advice at 972-221-2900. Safe travels! Best Regards, Kelly Blackwell, General Manager

October 14, 2022

Dealership Rating
Employee Rating

Fantastic dealership. Ron Romano is an excellent Service Manager. Those working on vehicle do a great. In this day and age it hard to find people so dedicated to their job More

by kenyon1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2022

Sam Pack's Five Star Ford Lewisville responded

Kenyon1025, On behalf of Ron and the Five Star Ford Lewisville service team, thank you for rating your visit. When we can help with the care of your Ford in the future, we look forward to hearing from you at 972-221-2900. Safe travels, Kelly Blackwell, General Manager

October 04, 2022

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Employee Rating

This dealer has some interesting people that work here and they got my car done. More

by Isaac Bowen
Recommend Dealer
Yes
Oct 05, 2022

Sam Pack's Five Star Ford Lewisville responded

Isaac, We are grateful to help you care for your Lexus at Five Star Ford Lewisville. When you need Ron and our techs' advice, don't hesitate to reach our service staff at 972-221-2900. Thank you for your review and business. Safe travels! Best Regards, Kelly Blackwell, General Manager

September 29, 2022

Dealership Rating
Employee Rating

Prompt service; provided transportation from/to dealer from our home. Staff was very helpful and responsive. More

by kwhager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2022

Sam Pack's Five Star Ford Lewisville responded

Kwhager, On behalf of Ron and the Five Star Ford Lewisville service staff, thank you! We want to make servicing your Ford as convenient as possible. When your vehicle needs future care, we look forward to hearing from you at 972-221-2900. Sincerely, Kelly Blackwell, General Manager

September 29, 2022

Dealership Rating
Employee Rating

Ever since I bought my vehicle 4-years ago, I continue to bring it in for service, and other repairs as needed. Their service staff, and mechanics are well versed in handling anything that needed to be done More

by ironballtx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2022

Sam Pack's Five Star Ford Lewisville responded

Ironballtx, Your loyalty to Five Star Ford Lewisville is very much appreciated! Thank you for making us your auto dealer. Our team looks forward to your next call at 972-221-2900. Safe travels and thanks again! Best Regards, Kelly Blackwell, General Manager

September 29, 2022

Dealership Rating
Employee Rating

Their pickup and delivery service is a game changer! Way to go, 5-Star Ford! More

by MsbobbiTX
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Annette Congrove, Paul Schroeder, Paul Sears, Joe!

Sep 29, 2022

Sam Pack's Five Star Ford Lewisville responded

MsbobbiTX, Thank you for recognizing so many of the Five Star Ford Lewisville service team. We are grateful for the opportunity to help with the care of your Ford. When you have questions, don't hesitate to call us at 972-221-2900. We look forward to serving you again. Take Care, Kelly Blackwell, General Manager

September 28, 2022

Dealership Rating
Employee Rating

Wonderful customer service! The service team kept me very well informed the entire time they worked on my car. They even rented me a car to drive when they ran out of loan vehic More

by Keeks07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron

Sep 29, 2022

Sam Pack's Five Star Ford Lewisville responded

Keeks07, We want to make servicing your Ford at Five Star Ford Lewisville convenient and informative. When Ron and our techs can address future care concerns, we hope to hear from you at 972-221-2900. Thank you, Kelly Blackwell, General Manager

September 24, 2022

Dealership Rating
Employee Rating

So helpful , got back to me anytime I had a question. Kept me informed throughout entire time car was with them. Great to work with . Highly recommend this location. Thank you again More

by newhope5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Annette Congrove, Paul Schroeder, Paul Sears

Sep 25, 2022

Sam Pack's Five Star Ford Lewisville responded

Newhope5, Communication is a priority with our Five Star Ford Lewisville customers. We hope to always be your first call when you have vehicle questions. Don't hesitate to reach our service team at 972-221-2900. We are here to help you enjoy your ride. Thank you, Kelly Blackwell, General Manager

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