The customer service Ron Romano provides making sure
everything is complete and that my truck is ready to perform until the next service maintenance is needed keeps me coming back to Five Star Ford of L
everything is complete and that my truck is ready to perform until the next service maintenance is needed keeps me coming back to Five Star Ford of Lewisville. I am happy they continue to look for ways to provide a better customer experience and value a customer’s time when bringing in a vehicle for just an oil change.
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by jeffreycrockett10
Oct 20, 2022 -
Sam Pack's Five Star Ford Lewisville responded
Jeffreycrockett10, We are grateful for the opportunity to help you care for and enjoy your truck at Five Star Ford Lewisville. Ron and our techs are available at 972-221-2900 any time you need advice. Safe travels! Take Care, Kelly Blackwell, General Manager
My Service Writer, Ron Romano, is terrific, very
knowledgeable, and the very best at communicating. Everyone at The Sam Pack’s Five Star Ford works together, are helpful, an is just a great atmosp
knowledgeable, and the very best at communicating. Everyone at The Sam Pack’s Five Star Ford works together, are helpful, an is just a great atmosphere to do business.
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by Jim
Oct 19, 2022 -
Sam Pack's Five Star Ford Lewisville responded
Thank you, Jim, for taking the time to rate your Five Star Ford Lewisville service experience. Your complete satisfaction is always the goal. When you need Ron and our techs' advice, give us a call at 972-221-2900. We welcome the chance to address all of your vehicle concerns. Safe travels, Kelly Blackwell, General Manager
Excellent service.
Kept me informed of the status. Let me know of the cost and time it would require.
Kept me informed of the status. Let me know of the cost and time it would require.
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by Charlie
Oct 17, 2022 -
Sam Pack's Five Star Ford Lewisville responded
Charlie, When it comes to vehicle care, we want our Five Star Ford Lewisville customers fully informed. Thank you for sharing your experience with our service department and please call us any time you need our advice at 972-221-2900. Safe travels! Best Regards, Kelly Blackwell, General Manager
Fantastic dealership.
Ron Romano is an excellent Service Manager. Those working on vehicle do a great. In this day and age it hard to find people so dedicated to their job
Ron Romano is an excellent Service Manager. Those working on vehicle do a great. In this day and age it hard to find people so dedicated to their jobs and customer service.
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by kenyon1025
Oct 14, 2022 -
Sam Pack's Five Star Ford Lewisville responded
Kenyon1025, On behalf of Ron and the Five Star Ford Lewisville service team, thank you for rating your visit. When we can help with the care of your Ford in the future, we look forward to hearing from you at 972-221-2900. Safe travels, Kelly Blackwell, General Manager
This dealer has some interesting people that work here
and they got my car done.
and they got my car done.
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by Isaac Bowen
Oct 05, 2022 -
Sam Pack's Five Star Ford Lewisville responded
Isaac, We are grateful to help you care for your Lexus at Five Star Ford Lewisville. When you need Ron and our techs' advice, don't hesitate to reach our service staff at 972-221-2900. Thank you for your review and business. Safe travels! Best Regards, Kelly Blackwell, General Manager
Prompt service; provided transportation from/to dealer
from our home. Staff was very helpful and responsive.
from our home. Staff was very helpful and responsive.
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by kwhager
Sep 29, 2022 -
Sam Pack's Five Star Ford Lewisville responded
Kwhager, On behalf of Ron and the Five Star Ford Lewisville service staff, thank you! We want to make servicing your Ford as convenient as possible. When your vehicle needs future care, we look forward to hearing from you at 972-221-2900. Sincerely, Kelly Blackwell, General Manager
Ever since I bought my vehicle 4-years ago, I continue to
bring it in for service, and other repairs as needed. Their service staff, and mechanics are well versed in handling anything that needed to be done
bring it in for service, and other repairs as needed. Their service staff, and mechanics are well versed in handling anything that needed to be done to my vehicle, and that why I will continue to bring my vehicle to Sam Packs Five Star Ford of Lewisville.
Thank You !
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by ironballtx
Sep 29, 2022 -
Sam Pack's Five Star Ford Lewisville responded
Ironballtx, Your loyalty to Five Star Ford Lewisville is very much appreciated! Thank you for making us your auto dealer. Our team looks forward to your next call at 972-221-2900. Safe travels and thanks again! Best Regards, Kelly Blackwell, General Manager
Their pickup and delivery service is a game changer!
Way to go, 5-Star Ford!
Way to go, 5-Star Ford!
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by MsbobbiTX
Other Employees Tagged:
Zach Nixon
, Annette Congrove, Paul Schroeder, Paul Sears, Joe!
Sep 29, 2022 -
Sam Pack's Five Star Ford Lewisville responded
MsbobbiTX, Thank you for recognizing so many of the Five Star Ford Lewisville service team. We are grateful for the opportunity to help with the care of your Ford. When you have questions, don't hesitate to call us at 972-221-2900. We look forward to serving you again. Take Care, Kelly Blackwell, General Manager
Wonderful customer service!
The service team kept me very well informed the entire time they worked on my car. They even rented me a car to drive when they ran out of loan vehic
The service team kept me very well informed the entire time they worked on my car. They even rented me a car to drive when they ran out of loan vehicles.
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by Keeks07
Other Employees Tagged:
Aaron
Sep 29, 2022 -
Sam Pack's Five Star Ford Lewisville responded
Keeks07, We want to make servicing your Ford at Five Star Ford Lewisville convenient and informative. When Ron and our techs can address future care concerns, we hope to hear from you at 972-221-2900. Thank you, Kelly Blackwell, General Manager
So helpful , got back to me anytime I had a question.
Kept me informed throughout entire time car was with them. Great to work with . Highly recommend this location.
Thank you again
Kept me informed throughout entire time car was with them. Great to work with . Highly recommend this location.
Thank you again
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by newhope5
Other Employees Tagged:
Zach Nixon
, Annette Congrove, Paul Schroeder, Paul Sears
Sep 25, 2022 -
Sam Pack's Five Star Ford Lewisville responded
Newhope5, Communication is a priority with our Five Star Ford Lewisville customers. We hope to always be your first call when you have vehicle questions. Don't hesitate to reach our service team at 972-221-2900. We are here to help you enjoy your ride. Thank you, Kelly Blackwell, General Manager