Ron Romano
Ron Romano at Sam Pack's Five Star Ford Lewisville

Ron Romano | Page 14

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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282 Reviews
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rated

282 Reviews

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282 Reviews of Ron Romano

September 21, 2022

Dealership Rating
Employee Rating

I can always count on Five Star Ford Lewisville to take care of my car. I was out of town and had my car towed to the dealership because I knew they would do a great job. I appreciate Ron and his ability t More

by ttuteach86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Sam Pack's Five Star Ford Lewisville responded

We are grateful for your kind words, ttuteach86! Ron and our entire Five Star Ford Lewisville staff thank you for making us your auto center. We look forward to scheduling future appointments at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

September 18, 2022

Dealership Rating
Employee Rating

The work was done right and I was kept informed about the work being done as it was done. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Sam Pack's Five Star Ford Lewisville responded

Rich, It is great to know your Five Star Ford Lewisville service visit went well. Between visits, Ron and our techs remain available for your questions at 972-221-2900. Thank you for sharing your feedback. We look forward to serving you again. Best Regards, Kelly Blackwell, General Manager

Sep 19, 2022

Rich responded

I look forward to your dealership servicing my car again.

September 17, 2022

Dealership Rating
Employee Rating

Thank you for the quick turnaround on getting the truck back and updates. Also finding the leak More

by Darryltomlinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2022

Sam Pack's Five Star Ford Lewisville responded

Darryltomlinson, We appreciate the opportunity to help with the care of your truck at Five Star Ford Lewisville. When Ron or our techs can address additional maintenance or repair needs, please reach us at 972-221-2900. Thank you for taking the time to rate your service experience. Safe Travels, Kelly Blackwell, General Manager

September 16, 2022

Dealership Rating
Employee Rating

They got me in when others couldn’t. They were quick getting my car serviced. The prices were very reasonable! Fortunately, my differential was in good shape. I can’t say enough about ho More

by instepcco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Sam Pack's Five Star Ford Lewisville responded

Welcome to Five Star Ford Lewisville, instepcco! We do our very best to accommodate our customers and we hope to hear from you again at 972-221-2900. Thank you for rating your experience, Kelly Blackwell, General Manager

September 15, 2022

Dealership Rating
Employee Rating

Professionalism makes me a return customer to 5 Star Ford. The service department is top in its class. More

by acljc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Sam Pack's Five Star Ford Lewisville responded

We can’t thank you enough for writing this awesome review for Ron and Five Star Ford Lewisville, acljc1. It was a pleasure to help you, and we look forward to doing so again. Let us know when we can schedule another appointment at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

September 15, 2022

Dealership Rating
Employee Rating

Ron Romano and the rest of the staff always do a great job and make me feel a valued customer. I can always count on a job well done and as promised. More

by Mommyof8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2022

Sam Pack's Five Star Ford Lewisville responded

Mommyof8, You and your family's driving comfort is the goal at Five Star Ford Lewisville. Thank you for recognizing Ron and our service team. We do value you as our customer and we look forward to your next call at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

September 13, 2022

Dealership Rating
Employee Rating

Annette in the service department helped me out, she got my vehicle looked at quickly and fixed in a timely manner. More

by Ac14renfro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Annette Congrove, Paul Sears

Sep 15, 2022

Sam Pack's Five Star Ford Lewisville responded

Ac14renfro, We know time is of the essence when it comes to waiting on vehicle care. Thank you for recognizing Annette and the Five Star Ford Lewisville service team. We look forward to seeing you again. Reach out to 972-221-2900 for your next appointment. Best Regards, Kelly Blackwell, General Manager

September 10, 2022

Dealership Rating
Employee Rating

Every time we go to Five Star of Lewisville we know that our vehicles are in good hands and all our service needs will be met. They make you feel comfortable and get your vehicles the proper maintenance the More

by Agperez131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2022

Sam Pack's Five Star Ford Lewisville responded

Agperez131, Thanks for taking the time to endorse Ron and the Five Star Ford Lewisville service team. Whenever you need our Ford advice, reach us at 972-221-2900. Keeping you knowledgeable about your vehicle is a priority. Take Care, Kelly Blackwell, General Manager

September 02, 2022

Dealership Rating
Employee Rating

I was pleasantly surprised at the professionalism and extensive caring and welcoming. This location kept me informed frequently regarding status of work. Something I have not experienced in other areas More

by B3furb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you for choosing Five Star Ford Lewisville, B3furb! Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to schedule another service appointment at 972-221-2900. Safe travels, Kelly Blackwell, General Manager

September 01, 2022

Dealership Rating
Employee Rating

Wonderful experience with outstanding customer service. Thank you very much Ron and Chuck for your time and assistance. More

by Sean J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Lee

Sep 01, 2022

Sam Pack's Five Star Ford Lewisville responded

Thanks for sharing your experience with Ron, Chuck, and the Five Star Ford Lewisville service department. We appreciate your business and welcome future questions at 972-221-2900. We appreciate the chance to help you. Take Care, Kelly Blackwell, General Manager

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