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Ron Romano
Ron Romano at Sam Pack's Five Star Ford Lewisville

Ron Romano | Page 15

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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282 Reviews
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282 Reviews

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282 Reviews of Ron Romano

August 26, 2022

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Employee Rating

I have bought three cars at Five Star Ford in Lewisville and every purchase was a great experience!!! Amazing customer service in a timely manner!!! More

by leemcfaul
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez , Patsy Dowdy, Paul Schroeder

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Aug 27, 2022

Sam Pack's Five Star Ford Lewisville responded

Leemcfaul, Thank you so much for your continued business at Five Star Ford Lewisville. Your recognition of our sales and service staff is appreciated and we look forward to hearing from you again at 972-221-2900. Let us know how we can help you enjoy your latest purchase. Best Regards, Kelly Blackwell, General Manager

August 19, 2022

Dealership Rating
Employee Rating

Service department was extremely knowledgeable. Amazing customer service! Also loved the complementary pick up and drop off of my vehicle at my office. More

by bar4407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Annette Congrove, Paul Schroeder, Paul Sears

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Aug 19, 2022

Sam Pack's Five Star Ford Lewisville responded

Communication is key at Five Star Ford Lewisville, bar4407! When our service team can lend their advice, please call 972-221-2900. We hope to continue to be your first call. Thank you, Kelly Blackwell, General Manager

August 18, 2022

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Employee Rating

Great customer service. Friendly, polite and always willing to help. Goes above and beyond. Fantastic More

by Arlene.west25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 18, 2022

Sam Pack's Five Star Ford Lewisville responded

Arlene, Thank you for sharing your Five Star Ford Lewisville service experience. Complete customer satisfaction is always the goal at our dealership. When you need future vehicle advice, we welcome the chance to share our knowledge. Please reach us at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

August 16, 2022

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Employee Rating

Always had really good service on any of my ford vehicles. The service associates have always been very efficient, courteous and very friendly. If work is needed again I will be asking for Ron Roman More

by bvhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 16, 2022

Sam Pack's Five Star Ford Lewisville responded

Bvhouse, It is great to have earned your loyalty and business at Five Star Ford Lewisville. Ron is very customer focused and we encourage you to call 972-221-2900 every time you have automotive questions. Sharing our knowledge is only a phone call away. Thank you, Kelly Blackwell, General Manager

August 10, 2022

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Employee Rating

They were extremely helpful in our long distance service. Very efficient, courteous, and very friendly. More

by rodsueand
Recommend Dealer
Yes
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Aug 10, 2022

Sam Pack's Five Star Ford Lewisville responded

Rodsueand, The Five Star Ford Lewisville service team is here for you! Any time you need our advice, please reach us at 972-221-2900. Safe travels, Kelly Blackwell, General Manager

Aug 10, 2022

rodsueand responded

Great long distance service. Everyone we talked to was friendly and courteous. The car was clean and ran great.

August 05, 2022

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Employee Rating

Ron Romano is the best! He always keeps us informed and cares about our vehicles! More

by jpgerarde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 05, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you for your continued business at Five Star Ford Lewisville, jpgerarde! Ron and our service staff welcome the chance to address all of your vehicle questions at 972-221-2900. Don't hesitate to reach out between visits. We are here to help in any way we can. Take Care, Kelly Blackwell, General Manager

July 31, 2022

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Employee Rating

Easy to deal with. Service has always been helpful, kept us up to date on what needs to be done and when it will be completed. More

by Gierczaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 01, 2022

Sam Pack's Five Star Ford Lewisville responded

Gierczaka, On behalf of Ron and the Five Star Ford Lewisville team, thank you for your business. It is great to receive your high marks for our service department. Please let us know when you need our help again at 972-221-2900. We are here for you! Thank you, Kelly Blackwell, General Manager

July 31, 2022

Dealership Rating
Employee Rating

I've always received excellent service from 5 Star Ford Lewisville, whether buying a vehicle or having a vehicle serviced! Paul Schroeder has always been great! Paul keeps me updated on my vehicle, comple More

by paul1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Schroeder

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Aug 01, 2022

Sam Pack's Five Star Ford Lewisville responded

Paul1956, Your loyalty to Five Star Ford Lewisville is greatly appreciated. Communication is very important and we will continue to strive to keep you informed about your Ford. Reach us any time at 972-221-2900. Thank you for your business and feedback, Kelly Blackwell, General Manager

July 23, 2022

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Employee Rating

Everybody is so professional and friendly from the time I drop my car off until the time I leave. My service advisor Ron always takes such perfect care for addressing the my service needs for my car, keeping More

by cjburns4100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 24, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, cjburns4100, for taking the time to rate your Five Star Ford Lewisville service visit. Your endorsement of Ron is appreciated and your care questions are always welcomed at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

July 22, 2022

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Employee Rating

Great value and quality work. Always on top of there game, courteous and knowledgeable. Bought my F150 in 2016 and have been going to Five Star ever since. More

by Fitzjewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 23, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Fitzjewel, for taking the time to rate your Five Star Ford Lewisville visit. When Ron and our service team can offer care advice, please reach us at 972-221-2900. Your driving comfort and safety are a priority. Best Regards, Kelly Blackwell, General Manager

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